Bank Street Mazda

Stalls and put offs My daughter purchased a hyundai elantra. After test driving and deciding it was the idea car, we set about doing the paperwork. The car would be picke My daughter purchased a hyundai elantra. After test driving and deciding it was the idea car, we set about doing the paperwork. The car would be picked up the end of March. We noticed the car had winter tires on, went back and told the salesman. No worries, they will be changed when you pick up the car. They were not. We were then told it would take three days to get them from storage. Next week still no tires. 20 April still none. Now we are told they have to order them and need the size. Still no tires, "the end of the month has been crazy short staff month" May 4th the salesman says "My friend there is no brush off please give me a few more days used car manager is getting them he has ordered them i just don't want to schedule anything till they are in my possession " Three weeks later still not a word. More

Professional services I visited the dealership twice before purchasing Mazda3 GT. The salesperson on the floor was not aggressive as experienced in other dealerships. The I visited the dealership twice before purchasing Mazda3 GT. The salesperson on the floor was not aggressive as experienced in other dealerships. The salesperson, Malek was calm and knowledgeable about the car and the performance. He makes the buying process easy and fun. I also had the pleasure to meet with the Kevin Yang, the Finance Manager and James Robert, the Sales Manager. Wonderful group of professionals. Thanks Team! Let's have some fun with the car :-) More

Horrible. Plain and simple. I didn't get the car that Tosh sold me, he talked up this $1200 tech package that was on my 2016 CX5,I fell for it and bought get it. turns out the I didn't get the car that Tosh sold me, he talked up this $1200 tech package that was on my 2016 CX5,I fell for it and bought get it. turns out the only thing I got out of this "Beauty Tech Package" was a light at my feet when the doors open and an outdated dash cam. I have been emailing Kirk Cameron for 7 months and counting and he has ignored my emails. I brought my car for a scheduled oil change, Sean told me that Kirk would email me the following day with a service credit to make up for an app that doesn't work on my car (that was also part of the tech package) but have yet to hear from him, despite emailing him at least 2 or 3 times since. Service before I bought my car was exceptional! Service afterwards, beyond horrible. They got the sale, they don't care about you after that. I've also been waiting for about 3 months now for a part that was recalled, they were going to call when the part came in. Seems a little long to receive a part.... More

Pleasant experience Hussein was very helpful, not pushy at all. I would not hesitate to recommend him to anyone looking to buy a car. He made the ordeal of buying a car m Hussein was very helpful, not pushy at all. I would not hesitate to recommend him to anyone looking to buy a car. He made the ordeal of buying a car much more pleasant. More

Integrity I have recently purchased a vehicle, Mazda CX-5, at Bank St. Mazda dealership. Hussein Tohme is an excellent salesperson. He is friendly, approachab I have recently purchased a vehicle, Mazda CX-5, at Bank St. Mazda dealership. Hussein Tohme is an excellent salesperson. He is friendly, approachable and easy to talk to. He really helped and guided me to the vehicle I was looking for. He avails himself to answer all questions honestly. And he is very patient. I am very happy with the vehicle I purchase. Driving this car is a smooth dependable sound ride. Thank you Hussein and staff at Bank Street Mazda. More

Nice Experience Malek was great to deal with. He is easy going, calm, patient and friendly. He never pushes to go for a particular car. Instead, he gives you feedback Malek was great to deal with. He is easy going, calm, patient and friendly. He never pushes to go for a particular car. Instead, he gives you feedback on your different options and helps you in coming up with a decision. More

Great Experience I bought a mazda 3 from this dealership as my first car and Malek was my sales consultant. Malek was extremely helpful throughout the process and I fe I bought a mazda 3 from this dealership as my first car and Malek was my sales consultant. Malek was extremely helpful throughout the process and I felt like I was dealing with someone that genuinely wanted to get me the best deal he could. On top of this he came to my house to pick me up on the day I was receiving my car so that I didn't have to wait longer than I wanted to get the car. The only issue I had with my experience was one of the financing managers told me he could get one interest rate and when I went to pick up the car he informed me that the bank would not actually allow that rate so I ended up paying slightly more than I thought. Overall a very good experience and I would recommend this dealership and most definitely Malek to anyone looking to buy a car. More

Wonderful Experience Malek was great! It was my first time purchasing a car, and I had many questions. He was helpful, patient, friendly, honest and tried his very best to Malek was great! It was my first time purchasing a car, and I had many questions. He was helpful, patient, friendly, honest and tried his very best to get me the best deal on my the car I wanted. I am very satisfied with my experience at Bank Street Mazda and I would highly recommend using Malek as your consultant! More

Great New Car Purchase Experience My wife and I recently purchased a new Mazda CX-3 at Bank Street Mazda. already own 3 other Mazda's that were previously purchased at the same dealer My wife and I recently purchased a new Mazda CX-3 at Bank Street Mazda. already own 3 other Mazda's that were previously purchased at the same dealership. Our past buying experience is what brings us back to this dealership and we were not to be disappointed. Our Sales Consultant (Malek Fizazi) was friendly, professional and knowledgeable. The test drive was enjoyable and helpful in us making our decision to buy a CX-3. The financial negotiation was smooth and fair and thanks to James Robert we felt we both received a good and fair deal. We prefer a win-win so that everyone is pleased with the final deal. Kevin Yang took care of all of the paperwork in a timely manner and the car was delivered on time as committed and we are enjoying the new vehicle. I recommend Bank Street Mazda to friends and family for two reasons; Trust and loyalty. Bank Street Mazda is trustworthy and values return buyers. More

Great added in amazing things. Was looking for a small nice car with no problems. As my first car was a junk box I traded it in with them. They gave a really good deal on everythin Was looking for a small nice car with no problems. As my first car was a junk box I traded it in with them. They gave a really good deal on everything even thru in a remote starter which is AMAZING. 2 sets of keys and key fobs. Love this car and hussein and moe were both very sweet guys. Also finance guy zein was a very cool dude funny. Had a great time. Thanks. More