Bank Street Mazda

I'd highly recommend buying a new car from Hassan Abdallah and Bank Street Mazda. I have given this rating for the entire experience, because it's second to none. Hassan is extremely knowledgeable wo Abdallah and Bank Street Mazda. I have given this rating for the entire experience, because it's second to none. Hassan is extremely knowledgeable working with and for his clients to secure a positive experience. At no time did I feel pressured or rushed. Questions were answered clearly and concisely throughout the entire selection process. Following a test drive, we toured the Service Dept., and I was introduced to Dan Corriveau who provided his Business Card as a point of contact, should I have any questions. Service is an important component. Hours of operation are generous and there's a bi-directional shuttle service which is a plus for clients. During the Offer Process Hassan continued to represent my interests and I'm now the proud owner of a Mazda. Kevin Yang, Senior Finance Manager is a key component to the overall positive experience. Kevin articulates options regarding warranty for example, incentives and ensures that clients are well informed prior to making their decisions. Kevin is attentive to detail, providing guidance and summation throughout the process. I encourage you to go to Bank Street Mazda and discover for yourself what a non-pressured value for money car purchase experience can be. It's truly unique and you won't be disappointed. Thank you, from a happy client. More

I would recommend this dealership as they are very kind, good at what they do, and they rectify any issues that arise. A technician accidentally backed into something and scratched my bumper. They were very good at what they do, and they rectify any issues that arise. A technician accidentally backed into something and scratched my bumper. They were very apologetic, fixed my car up in a timely manner, and it was of course free of charge. They also personally drove me to and from work right away as I worked pretty close to the dealership. Yes, scratching my bumper sucked, but it happens and they took care of it. More

Hassan demonstrated care in ensuring we were comfortable with the vehicle purchase from the beginning to the delivery process . Hassan was highly professional yet relaxed when guiding us through the used l with the vehicle purchase from the beginning to the delivery process . Hassan was highly professional yet relaxed when guiding us through the used lot . We were very impressed with Hassan relaxed ease at highlighting the vehicle's functions , he interspersed his knowledge with humor which made for a very laid-back approach . This demonstrates exceptional customer service ! With a strong team like Hassan and kirk as a part of your stuff I will certainly pass on to my friends and family that bank street Mazda has a caring and professional team . I thank Hassan for creating that initial strong foundation trust ! More

We had a bad experience with Wolfe Mazda Burnaby BC in 1991. After 22 years away from Mazda, salesmanship like Jared combined with Kevin in Finance's way with numbers, brought us back as happy customers!! 1991. After 22 years away from Mazda, salesmanship like Jared combined with Kevin in Finance's way with numbers, brought us back as happy customers!!! Jared Cornelius was excellent. Kevin in Finance is very helpful and knowledgeable. Highly recommend BankStreet Mazda aka Dilwari Mazda Ottawa!!! More

I appreciate that they didn't try to pressure me into a higher priced vehicle and seemed to really give the best available price. Service was very friendly and accommodating and after a couple of no fau higher priced vehicle and seemed to really give the best available price. Service was very friendly and accommodating and after a couple of no fault hiccups they went out of their way to make it up to me. More

When I first met Hassan he was warm and friendly and welcomed me at the entrance. I felt that he addressed all my questions and concerns with great care. I did not feel pressured or uncomfortable in any welcomed me at the entrance. I felt that he addressed all my questions and concerns with great care. I did not feel pressured or uncomfortable in any way. With budgetary constraints Hassan and Moe, Dilawri Mazda were able to provide me a top notch 2k12 Mazda 3gs Sky that fits me like a glove. Many thanks to Hassan for the time, hard work and concideration bestowed upon me. My purchase was a very pleasant experience. I would Reccomend Hassan and Dilawri Maszda for a used or new car purchase :) Thanks Hassan and the Dilawri Mazda Team More

Fadi has a clear concept of customer service; he is friendly, a strong listener and works to make the client happy. I felt that he worked for me in terms of negotiation, balancing both the dealer and m friendly, a strong listener and works to make the client happy. I felt that he worked for me in terms of negotiation, balancing both the dealer and my requirements. The service department missed a broken wiper, I called Fadi, he was great. Told me to come in, not wait too long to ensure my safety, was there when I arrived and it was taken care of quick and easy! I would not hesitate to recommend the dealership and Fadi as the Sales Rep. More

I was ready to purchase a new car, after shopping a few competitors, this was my final destination. Once entering the dealership I was greeted by Moe Sobeh, a young, energy, friendly and knowledgeable sale competitors, this was my final destination. Once entering the dealership I was greeted by Moe Sobeh, a young, energy, friendly and knowledgeable salesperson. I am please to say I bought my first Mazda. Working with Jayson Lucas, Sales Manager, we negotiated a great deal for me. I returned to the dealership within two weeks and met a wonderful couple who were effervescent in their praise for Mazda and this dealership. I was pleased with my decision. More

Excellent service and follow through. They addressed any concerns that I had and followed through on promises made. They were willing to drop their price to meet a competitors price. concerns that I had and followed through on promises made. They were willing to drop their price to meet a competitors price. More

Hassan was an excellent dealer. He was patient, friendly and _not_ pushy. I also really appreciated his honesty, which is rare in the trade. I felt that he was always trying to look for my best interest and and _not_ pushy. I also really appreciated his honesty, which is rare in the trade. I felt that he was always trying to look for my best interest and get me the best deal to suit my needs. In addition, he offered to pick me up and drop me off the bus station to get to the dealership. I highly recommend Hassan if you are looking for a used or new vehicle. More