Bank Street Kia

Service at Bankstreet KIA I have given this review. It was quite stressful. Losing some sleep and trying to get hold of the people there. Not knowing if we are going to be acce I have given this review. It was quite stressful. Losing some sleep and trying to get hold of the people there. Not knowing if we are going to be accepted in the finance. The first time we walked in there we were pretty excited that we made a commitment in buying a car from this dealership. The girl at the front welcomes us by saying Are you here to buy or to lookÉ. Which made us uncomfortable. Then they didnèt have the color we wanted and we had to pay extra to get it in. Overall, in the end, Frank and Hassen were very professional. We like to thank Frank and Hassen for helping us. We love our sportage. More

Purchasing two new vehicles! I went with my husband to purchase a new vehicle and to trade in our 2009 Kia Rio. The reason we decided to go back to Bank Street Kia was becaus I went with my husband to purchase a new vehicle and to trade in our 2009 Kia Rio. The reason we decided to go back to Bank Street Kia was because we had a great experience the first time. Well, let me say that your sales representive, Krystof Kolbik did not disappont us. We actually ended up trading both of our vehciles in and purchasing two brand new ones 2014 Kia RIO AND 2014 kIA RONDO! We just picked them up on Monday, June 9th and so far we love them! Way to go Bank Street Kia and your Staff. You can count on both of us to refer any of our family/friends who would be interested in purchasing a Kia to go to your Dealership! A big applause to Kristof for his honesty and professionalism. Judi & Herbert Schilger More

New car purchase The salesman (Moe Hezam) and sales manager (Patrick Kiwan), both were exceptional, very cooperative, professional and friendly. They offered me the be The salesman (Moe Hezam) and sales manager (Patrick Kiwan), both were exceptional, very cooperative, professional and friendly. They offered me the best deal possible after I had shopped at several other dealers. Kudos to both! Thank you Guys. Albert Safarian. More

.·:*¨¨*:·. Awesome .·:*¨¨*:·. ‹(•¿•)› Hassan Abdallah seems like a great guy. Always out to please. I would return to the dealership again for future sales. He was very pleasant to deal Hassan Abdallah seems like a great guy. Always out to please. I would return to the dealership again for future sales. He was very pleasant to deal with and made sure I was comfortable every step of the way. It made my trade-in that much easier. More

Unbeatable What a team, Mr. Hezam is the perfect example of the modern salesman. A man with excellent listening skill. Supported by an outstanding team. I c What a team, Mr. Hezam is the perfect example of the modern salesman. A man with excellent listening skill. Supported by an outstanding team. I can tell you that I got the best car at the best price. More

Overall Great Experience I had a great experience with the two people that I dealt with. The only issue I have is that I feel that I could have been given better pricing, alt I had a great experience with the two people that I dealt with. The only issue I have is that I feel that I could have been given better pricing, although maybe that is my fault for not fighting for a better deal. My experience though overall was great!! Great customer service, I was treated very well and made to feel very comfortable. More

Nobody Deals We went to look at another car only to find that it had just been sold. Hassan immediately went to check if they had any other similar vehicles at th We went to look at another car only to find that it had just been sold. Hassan immediately went to check if they had any other similar vehicles at the same price range. They had another vehicle that was newer than the one we were looking at and a bit more expensive. After a little back and forth they were able to sell us the vehicle at the same cost we would have paid for the original less expense vehicle that we went to look at. I found Hassan and Frank to be very friendly and they seemed interested in getting us in a vehicle that we wanted at a price we could afford. I did feel that there was a little pressure to get the sale but they were not too aggressive and I never felt as if I couldn't walk away at any time. Overall a great experience. Have yet to experience their service department so I hope they are just as courteous and friendly as the sales team. More

Exceptional Customer Services From the seller up to the general manager and finally to the Finance manager...the whole team were friendly, informative and I felt they had only one From the seller up to the general manager and finally to the Finance manager...the whole team were friendly, informative and I felt they had only one major concern...«is our client satisfied with the information provided». It is my 10th time buying a car and it is the first time that the time spent on me, after the sale, was not a concern... They spent at least 3 hours explaining my guarantees and my new car accessories. Franchement, du service hors pair. The only negative aspect of my experience with Dilawri Bank Street dealer is that an invisible technician put my old dirty plate on my brand new clean car. What a shame? I should have changed my plate number... Nicole More

Loan Term I was talked into a 7 year loan at signing, when that is not what I really wanted, could have paid more, and specifically asked if I could make extra I was talked into a 7 year loan at signing, when that is not what I really wanted, could have paid more, and specifically asked if I could make extra payments on line every month with Scotia Bank. I am now finding out that I cannot link the loan online for monthly top op payments. NOT HAPPY! More

Very Happy with My Experience. And my new FORTE!! I bought a 2014 Kia Forte in May 2014 from Bank Street Kia. I went in with very specific expectations that I felt were attainable. Both Tony and Leo w I bought a 2014 Kia Forte in May 2014 from Bank Street Kia. I went in with very specific expectations that I felt were attainable. Both Tony and Leo were extremely friendly, helpful and knowledgeable about their vehicles. They both spent a significant amount of time with, explaining options and features on the various vehicles that would fit into my budget. My experience with Bank Street Kia was more than I could have expected. Their customer service is unrivalled and I would argue the same for their product. They were able to provide me with an attractive package and I would recommend this dealership to anyone who values customer service and wants the best value for their dollar. Great job Guys! Thanks a lot!! More