
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
FANTABULOUS!!!!! Excellent, excellent customer service, knowledgeable+++, friendly++++, helpful+++, just can't say enough about our experience. Asher was wonderful t Excellent, excellent customer service, knowledgeable+++, friendly++++, helpful+++, just can't say enough about our experience. Asher was wonderful to deal with, and went out of his way to make our experience a memorable one. Very dedicated, I would certainly work with Asher and the Bank Street Dealership and would recommend highly recommend it. Thank you so very much. More
Amazing Car Buying Experience After over a year looking into purchasing the Veloster from Hyundai, I was fortunate enough to have a truly passionate and dedicated sales employee na After over a year looking into purchasing the Veloster from Hyundai, I was fortunate enough to have a truly passionate and dedicated sales employee named Naser Sharif on my side. This was my first time dealing with Bank Street Hyundai and what an unforgettable experience! WOW! I had everyone working on my side and doing whatever it took to satisfy my needs. I had the most dedicated service by far from Naser and I could not be happier. If you are looking for a dealership and more precisely a sales associate that will make you feel no pressure, will devote everything they have to satisfy your needs, will answer all your questions and will push as far as he can go to get you exactly what you want, then you need to go to Bank Street Hyundai and ask for Naser. He stayed in contact with me for over a year, he always kept me up to date on special offers and other similar promotions. Naser always took interest in what pleased me, what was more convenient for me and he honestly couldn't have been more pleasant to deal with. I want to thank you for your commitment and fantastic service! The entire Bank Street team was outstanding! THANK YOU! More
Easy purchase of 2015 Sonata Worked with Toufic, Amir and Ernesto on my purchase of a 2015 Sonata. Good experience all around. Car delivered within the time frame promised, in g Worked with Toufic, Amir and Ernesto on my purchase of a 2015 Sonata. Good experience all around. Car delivered within the time frame promised, in great condition. Would recommend!! More
good experience Second time buying from this dealership. This time I worked with Toufic. Toufic was very knowledgeable, friendly and worked hard to find best vehicle Second time buying from this dealership. This time I worked with Toufic. Toufic was very knowledgeable, friendly and worked hard to find best vehicle for us. I would work with him again next time I need a new car. More
I was fortunate to purchase my car at Bank Street Hyundai As a first time new car buyer I was quite apprehensive to start shopping on my own. I was having a difficult time to bring myself to visit a dealershi As a first time new car buyer I was quite apprehensive to start shopping on my own. I was having a difficult time to bring myself to visit a dealership. After quickly visiting the Bank Street Hyundai website, Toufic contacted me a few hours later. I finally made it to the dealership that evening and was pleasantly surprised with the staff's friendliness and interpersonal skills. Toufic was very inviting and never made me feel rushed or obligated to make a deal. I knew exactly what I wanted, which he understood , and therefore he never pressured me for add-ons or a more expensive model. I felt incredibly at ease during the entire process. Of course, the fact that I was spending thousands of dollars was quite stressful, but Toufic made this process painless and smooth. Thanks to his commitment and perseverance, we agreed on what I believe is a fantastic deal. The first dealer I visited was Bank Street Hyundai, and after trying out a few more, I had no choice to come back as they offered the best deal and made me feel the most comfortable. Professionally, Toufic understands the car business and knows his facts. He is very knowledgable and answered all my questions appropriately. He is very sociable and I appreciated that he cared for some little things that I shared with him about me personally. Chris was very professional and also understood what I wanted. He never pressured me into financing or extended warranties. Also, he was approachable and amicable. Last but not least, the entire time that I was at the dealership (different days, at different times), Toufic somehow always made me feel like I was his only client that day. Which I am sure was not the case, but regardless, job well done. He always made time for small talk on top of the usual business conversation. Overall, I had a wonderful experience with this dealership. I have already recommended it and will continue to do so. Thank you! More
Car Buying Made Easy I walked in and talked to Shahir, he walked me through the vehicle I was looking for, he answered all my questions and even answered ones I didn't kno I walked in and talked to Shahir, he walked me through the vehicle I was looking for, he answered all my questions and even answered ones I didn't know I had. We sat a deal was struck and then I talked to Amir who made the deal more interesting and I accepted. Then I went and spoke with Ernesto and we discussed the finance area. All and all, I had a wonderful experience with these three gentlemen and I would purchase there again . This was my second purchase of a Hyundai from this dealer and again am very pleased with the service. Wonderful experience. Oh and then when I picked up the car - everything was explained to me again and before I left the dealership, I had instruction on pretty much how everything worked, that reminder was so useful, keep it up. More
Happy with purchase Very though presentation and review of the features of the car. Good tips. Helpful, not aggressive or pushy. We bought Hyundai over Kia because of t Very though presentation and review of the features of the car. Good tips. Helpful, not aggressive or pushy. We bought Hyundai over Kia because of this. More
finally got my new car I have had an old mini van for years now and I knew a new vehicle was soon needed. I looked at a few various makes and models but nothing really wowed I have had an old mini van for years now and I knew a new vehicle was soon needed. I looked at a few various makes and models but nothing really wowed me. Finally my van was becoming more of a problem then anything and no longer worth the repairs. I was originally recorecommend to a used honda dealership on the other end of town. I went there and found a 2013 Hyundai sonata that was nice comfy and seemed like the car my family would appreciate. We started the process to purchase. Over the next almost 2 weeks, we had problems after problems, they kept making excuses, saying they needed more information and more personal doccuments from my boyfriend and I. Finally one afternoon the woman called us and told us she didnt want to work with the bank anymore, and told us we should buy a lesser vehicle on the lot (an old car they were pushing since we walked onto the lot). We were tired of the back and forth and the hassel of two weeks, no new car, not even a simple bank approval or deny. Since we no longer wished to work with that dealership we decided to check out an actual Hyundai dealer. End of the year clearance sales were being advertised and we wanted to see if we could get something similar to the sonata that we drove. There was no longer any 2014 sonatas available unfortunately but with the sale the hybrid model was a very good price. After the long and stressful experience with honda , we were expecting roughly the same time line with Hyundai. Thankfully we didnt have to wait another two weeks. Soon after we toom our new car home with no problems. Everyone we worked with was super friendly, and worked hard to ensure we got what we both wanted and needed. More
Great experience We purchased our first Hyundai Santa Fe from John and Ashur at Bank Street Hyundai. It was a great experience and they were friendly and helpful so w We purchased our first Hyundai Santa Fe from John and Ashur at Bank Street Hyundai. It was a great experience and they were friendly and helpful so when it came time to replace our second vehicle we new we wanted to go back to them. The second visit was just as great. More
A pleasant experience Buying a new car is usually a very stressful experience. The people at Bank Street Hyundai made my experience a very pleasant one. My sales rep, Bij Buying a new car is usually a very stressful experience. The people at Bank Street Hyundai made my experience a very pleasant one. My sales rep, Bijan and finance manager Ernesto went out of their way to not only get me the best deal they could but also ensured that I fully understood the details of what I was buying. I appreciated not only their friendliness but also their professionalism. I would highly recommend them to anyone looking for a new car. Oh yes, I love the Hyundai as well. Great value for the money. Doug More