
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
These guys are the best! Better late than never!.... I bought a 2014 hyundai accent sedan in August for my first car and these guys made it so much fun and EASY! Sam was great Better late than never!.... I bought a 2014 hyundai accent sedan in August for my first car and these guys made it so much fun and EASY! Sam was great, taking into consideration my wants and needs as a student and only working part time. They made this affordable and worth my while in the long run! Would highly recommend doing business with this dealership! More
Best service ever! Amazing service, wonderful customer service. It was my third time to buy a car from Hyundai Bank Street and I was very happy with the service. Amazing service, wonderful customer service. It was my third time to buy a car from Hyundai Bank Street and I was very happy with the service. More
I WOULDN'T TAKE MY WHEELBARREL TO GET REPAIR THERE I HAD MY ENGINE REPLACED OR SHOULD I SAY BUTCHERED THROUGH THE SERVICE DEPARTMENT AT BANK STREET HYUNDAI ABOUT A YEAR AGO. THIS FIRST STARTED OFF WITH I HAD MY ENGINE REPLACED OR SHOULD I SAY BUTCHERED THROUGH THE SERVICE DEPARTMENT AT BANK STREET HYUNDAI ABOUT A YEAR AGO. THIS FIRST STARTED OFF WITH OIL PAN BEING REPLACED UNDER WARRANTY BECAUSE OF CORROSION. SO WHEN I TOOK IT IN THEY DRAINED THE OIL AND REPLACED THE PAN AND THEN REFILLED THE OIL AT THAT POINT THEY DID NOT REPLACE THE OIL FILTER THEY JUST LEFT THE OLD FILTER ON. WHEN I PICKED UP MY I ASKED THE SERVICE ADVISOR TO CONFIRM THAT THE OIL FILTER WAS CHANGE AND THEY SAID IT WAS. SO AT THAT POINT I WAS UNDER THE INPRESSION THAT THE FULL OIL CHANGE WAS DONE. SO I CONTINUED TO DRIVE MY AS IF A PROPER OIL CHANGE WAS DONE. FEW WEEKS LATER I STARTED GETTING REALLY BAD LIFTER NOISE COMING FROM MY ENGINE AT THAT TIME I TOOK IT BACK TO HAVE THEM LOOK AT IT AFTER SEVERAL DAYS OF DIAGNOSING THE ISSUE THEY CAME TO THE CONCLUSION THAT THE ENGINE NEEDED TO BE REPLACED. AFTER SEVERAL WEEKS I DID RECEIVE MY VEHICLE BACK WITH A "REPLACED ENGINE". IN FEBRUARY 2014 I RETURNED TO SERVICE TO GET AN OIL CHANGE AND TO LOOK IT WHY I WAS GETTING OIL DRIPPING ON MY DRIVEWAY THEY CAME BACK WITH MY RUSTPROOFING WAS CAUSING IT. SO I ACCEPTED THAT ANSWER WITH THE BELIEF THAT THEY LOOK AT IT. NOVEMBER 2014 I TOOK MY VEHICLE TO MY OWN MECHANIC TO GET OIL CHANGE AND AGAIN TO LOOK TO SEE IF ANYTHING WAS LEAKING AND OF COURSE WITH A PROPER INSPECTION THE PROBLEMS WERE FOUND AS TO WHY I HAD OIL LEAKING ALL OVER MY DRIVEWAY. HERE'S WHAT HAD TO BE REPAIRED A 1 YEAR AFTER THE ENGINE REPLACEMENT. -TIMING BELT WHICH WAS PUT IN NEW WHEN THE ENGINE WAS REPLACE IT WAS SOAKED IN ENGINE OIL. - THE ALTERATOR WAS PTTACHED WITH ONLY ONE SCREW -THE INTAKE MANIFOLD WAS CRACKED SO THAT HAD TO BE REPLACED WITH A USED ONE. -THE VALVE COVER GASKETS WERE INCORRECTLY INSTALLED BY THE TECHNICIAN WHO WORKED ON THE MY VEHICLE. THERE WAS OIL LEAKING IN 2 PLACES I COULDN'T BELIEVE WHAT MY MECHANIC WAS SHOWING ME WHEN I LOOKED AT MY VEHICLE. I THEN PROCEDED TO HAVE MY OWN MECHANIC REPAIR ALL THE PROBLEMS WITH MY VEHICLE BECAUSE I DIDN'T WANT THE DEALER'S TECHNICIANTO SCREW UP MY ENGINE MORE THAN ALREADY WAS.. THESE ARE REPAIRS THAT SHOUL;D NOT HAVE TO BE DONE ON A NEW ENGINE THIS HAS COST ME ALOT OF MONEY AND STRESS THAT I DON'T NEED. WHEN I TRY TO GET SCOTT CARMODY TO CALL ME BACK I NEVER GET A CALL BACK. THE SAME GOES FOR HYUNDAI CANADA. More
Honest, Friendly, Knowledgable Last year I bought a Santa Fe XL from NASER SHARIF, and this year I bought a Sonata GL from SAM KADOURA...both times the Finance manager was Joe Youn Last year I bought a Santa Fe XL from NASER SHARIF, and this year I bought a Sonata GL from SAM KADOURA...both times the Finance manager was Joe Younes. ALL were exceptional in their assistance to me, and provided me with friendly, knowledgable and HONEST service. I HIGHLY recommend visiting this dealership and these people for any inquiries. FAKHRI SHARIF went above and beyond to rectify some minor oversights and made my experience that more satisfying. More
Easy talk Thank you Faysal for beeing yourself and taking the time to listen to my needs and concerns. The team was very pleasant and friendly. I didn't feel an Thank you Faysal for beeing yourself and taking the time to listen to my needs and concerns. The team was very pleasant and friendly. I didn't feel any pressure at all. Loved the tacky but necessary bell when the deal was approved. More
Amazing Service, Highly Recommend!!! After tirelessly looking for a new used vehicle at numerous dealerships, and meeting many car salesmen who didn't seem to respect or listen to what ou After tirelessly looking for a new used vehicle at numerous dealerships, and meeting many car salesmen who didn't seem to respect or listen to what our needs/ wants were, we finally came across Bank Street Hyundai. We pulled into the lot on a late Monday evening not expecting it to be open, but instead were met by a warm friendly man named Stuart who really listened to what we were looking for! Right from the get go we felt comfortable with Stuart. Unlike other places we had been, he wasn't pushy and really respected what we were looking for and never wavered out of our budget. If you're looking for a friendly, super down to earth great guy to buy a car from, we highly recommend Stuart! We were a little worried about what we were going to get for financing as we weren't going into this with the best credit. Then we met Ashur. Ashur worked his butt off to get us the VERY best rate for us. He was amazing at answering all of our questions and taking loads of our phone calls. Ashur went above and beyond what our expectations were and truly made us feel like a friend, not a client. We can't say enough great things about him, and would recommend him to all my family and friends! We highly recommend Bank Street Hyundai to anyone looking for a non stressful, friendly experience. I know we'll be going back there the next time we need a new vehicle! -Eric R. More
Excellent car-buying experience Shahir is very friendly and was patient in answering my questions and most importantly I did not feel pressured. The negotiating process was respectfu Shahir is very friendly and was patient in answering my questions and most importantly I did not feel pressured. The negotiating process was respectful throughout, and continued over phone and email as I am from out of town. More
Customer Service Excellence. The service we received from Faysal and Armin was unparalleled. They were friendly, concise and down to earth. As soon as we walked in we were greeted The service we received from Faysal and Armin was unparalleled. They were friendly, concise and down to earth. As soon as we walked in we were greeted by Faysal, almost as if he had known us for years. It means something to have someone make you feel like you're family, especially when buying a new vehicle. He and Armin both brought professionalism and humor to seal the deal. Our family is more than just satisfied by the service we received from these two gentlemen. I would more than gladly recommend buying a vehicle form this dealarship. More
Best car buying experience Stuart and Ernesto are by far the in their business, they made it fun and made sure That I got what wanted. I have already started recommending them t Stuart and Ernesto are by far the in their business, they made it fun and made sure That I got what wanted. I have already started recommending them to all my friends. I love my new car and plan to go there again for my next purchase . Thanks guys you are awesome. More
"Great experience" This is my first time ever buying a new vehicle. Ive bought used vehicles in the past. its definitely a new experience when your buying new. So I w This is my first time ever buying a new vehicle. Ive bought used vehicles in the past. its definitely a new experience when your buying new. So I went to 2 other dealerships prior to Bank St. Hyundai and I wasn't as comfortable on making any decision, but I am totally satisfied with the great service I had and will recommend this dealership to others. Sam put me right at ease and made it so much easier for me. Everything was explained in a great manner. The salesman met my all needs, and answered all my questions, which leaded into a transaction, and have earned my business! Great job Sam. More