
Bank Street Hyundai
Ottawa, ON
Filter Reviews by Keyword
By Type
1,571 Reviews of Bank Street Hyundai
My great experience buying a new car Very enjoyable car buying experience. Faysal took the time to go over every detail on the car and in terms of pricing. Bought a 2015 Hyundai Santa F Very enjoyable car buying experience. Faysal took the time to go over every detail on the car and in terms of pricing. Bought a 2015 Hyundai Santa Fe and Faysal made sure I got the colour and trim I wanted and he personally picked up the car from the sister dealership. He has a good understanding of all the models as I switched from Elantra to Tuscon and finally to Santa Fe. Didn't feel rushed at all as Faysal took the time to make sure that both sides were happy with the deal. Once the deal was complete went to Ernesto (Finance) and we quickly got through the finance side of the deal and he explained the benefits of the warranties and rust protection. Would go back for sure! Thanks again! More
AWESOME! Let it be known that I traveled all the way from Toronto by bus to to make my new car purchase. That should say a lot about this dealership absolutely Let it be known that I traveled all the way from Toronto by bus to to make my new car purchase. That should say a lot about this dealership absolutely the best place to make your car purchase! Bijan and Ernesto did a great job was patient and and helped me out a lot as this was my first new car purchase I could not find a dealership in the Toronto area with this kind of Customer service! (trust me I went to them all!) More
Very pleased with my purchase I needed a new car but wasn't planning on purchasing one on this day I went in. 8.5 hours later I left with a great car and for a great price. Sam wa I needed a new car but wasn't planning on purchasing one on this day I went in. 8.5 hours later I left with a great car and for a great price. Sam was very patient with me all day and I really felt he was there to help me get the right car for me and at a good price. Thanks, Sam, and I highly recommend purchasing at Dilawri Hyundai at 2788 Bank Street! Anne More
For the second time a great experience from sales. I purchased my first Sonata Limited in Dec 2011 and thoroughly enjoyed the car. With 133,000 km on it and almost no problems decided to look at the n I purchased my first Sonata Limited in Dec 2011 and thoroughly enjoyed the car. With 133,000 km on it and almost no problems decided to look at the new features in the 2015 model. Spend lots of time with Sam, in sales, as well as chatting with a number of others in the sales dept and ended up trading my car in for a 2015 Sonata Limited which I also love. Sam was thoroughly professional and listened carefully to what I wanted and needed in the car. Sam took a number of calls from me as well as spent lots of time in the new car showing me the features even showing me a few subtle differences between models that led me back to the Limited. Thanks Sam and the sales staff at Bank Street Hyundai you paying attention! And Sam if someone wants to speak with me give them my name. Jim More
Better meow than never We purchased our car about threeish weeks ago. Unfortunately I wasn't able to get to this straight away; however, this worked out well for the purpos We purchased our car about threeish weeks ago. Unfortunately I wasn't able to get to this straight away; however, this worked out well for the purpose of a review since we've meow been able to EXPERIENCE this mew car for a bit and ensure that everything including our first payment went through purfectly. We had the opportunity to deal with a few members of the staff at Dilawri and both my wife and I were thoroughly impressed with the entire experience, not what we expected out of this type of experience regardless of mew or used. I can say without a shadow of a doubt that Naser is the beez kneez. He addressed ever single concern we had while looking for the right vehicle and was prepared to answer all of our questions. Ernesto helped us out with all the financing arrangements in a completely non-pressure, relaxed environment that resulted in us securing the right levels of protection for our mewest investment, in three words, a cool cat. Last but certainly not least we have to address the cats meow, Amir who swooped in finalize everything with us and helped ensure everything we discussed was communicated amongst the entire team and delivered. Meow that it's all said and done, I can say without hesitation that I'd buy another vehicle here and I wouldn't hesitate to recommend both the dealership and in particular these fine gentlemen to any of my friends, family and colleagues. We'll see you all in the future, I have no doubt. More
Working together to resolve a problem I am currently working with Bank Street Hyundai to try to rectify a problem with my 2013 Elantra. The sales manager Mark has taken a keen interest in I am currently working with Bank Street Hyundai to try to rectify a problem with my 2013 Elantra. The sales manager Mark has taken a keen interest in resolving the problem and I believe we are on our way to having it solved. Will update as things move along. More
Great service Louis was a great salesman. Very nice and did not pressure me to buy. He was very friendly and gave me an excellent price on a 2015 Tucson! I would bu Louis was a great salesman. Very nice and did not pressure me to buy. He was very friendly and gave me an excellent price on a 2015 Tucson! I would buy another car from him! Chris from fianace was also very helpful and nice. More
great sales team and dealership. was treated like a family m I met with Nasser and Joe for sales and financing. this was an excellent experience. all my questions were answered promptly, and the car was deliv I met with Nasser and Joe for sales and financing. this was an excellent experience. all my questions were answered promptly, and the car was delivered on time and ready for the road as promised. great experience More
Excellent service From first visit to taking a new Tuscon home all the staff were great! Mirek went out of his way to try and accommodate our offer, and Ernesto advise From first visit to taking a new Tuscon home all the staff were great! Mirek went out of his way to try and accommodate our offer, and Ernesto advised us of financial and warranty options that we had no idea were available. Well done! More
A very good experience My wife & I visited the dealership on Saturday & met with salesman Louis Bouery. We were very happy & pleased with his attention and his effort to pl My wife & I visited the dealership on Saturday & met with salesman Louis Bouery. We were very happy & pleased with his attention and his effort to please right from trying to determine what type of car would we need to a test drive to the sale . We especially enjoyed his professionalism and no pressure approach . We then sat down with Christoph Haddad and again were pleased with his easy going approach to finalizing the details for us. Overall , we found our experience at this dealershipto be a very pleasant experience and would highly recommend Louis & Christoph. More