Bank Street Hyundai

Very satisfying and stress-free My wife and I met Paul Deek last Wednesday March 18, 2015. We had previously purchased a Hyundai Elantra from BankStreet Hyundai in 2009 and, at that My wife and I met Paul Deek last Wednesday March 18, 2015. We had previously purchased a Hyundai Elantra from BankStreet Hyundai in 2009 and, at that time were very pleased with the service and of course our new vehicle. Both of us (my wife and myself) were impressed by Paul Deek's knowledge of Hyundai vehicles and, appreciated his thoroughness. He came across as being very fair and honest when presenting our wish list of add-ons for our new car to his management. He was especially knowledgeable about features of our new vehicle (an Elantra GL). No pressure salesmanship was very very important to us and appreciated. Well done Paul Our follow-up meeting (after the deal was signed) with Ernesto Lorello was thorough and professional. His efforts to accommodate our concerns and to answer questions we had regarding financial aspects of our new purchase were appreciated (i.e., payments, life insurance, warranties etc.). Thanks again to everyone at Bankstreet Hyundai who were involved with this our second purchase from them. Richard & Donna More

customer service 101 This is a dealer that gets customer service right. I have bought 3 other hyundai's over the years and the service here has put all others to shame. This is a dealer that gets customer service right. I have bought 3 other hyundai's over the years and the service here has put all others to shame. More

Awful Having purchased 5 new vehicles in the past 10 years in the Ottawa area, I was surprised at my experience with this dealership. Louis was great. He Having purchased 5 new vehicles in the past 10 years in the Ottawa area, I was surprised at my experience with this dealership. Louis was great. He was helpful, friendly and efficient. Amir on the other hand didn't want to talk real numbers but instead wanted to talk at length why our numbers were unreasonable. Only when walking away did he come back to us with a real number but at that point it was too late. He was condescending and rude and we will never deal with that dealership unless Amir no longer works there. More

Purchase 2015 Santa Fe Excellent car buying a experience. Everyone dealt with was friendly and helpful. All the way down the line. Will do business again. Great job Tha Excellent car buying a experience. Everyone dealt with was friendly and helpful. All the way down the line. Will do business again. Great job Thanks Toufic, Amir and Ashur. More

Sonata Ultimate After looking at 5 other makes (BMW, Audi, Toyota, Lexus and Subaru) we realized that the best value for our money was a Hyundai. We have 3 BMWs, and After looking at 5 other makes (BMW, Audi, Toyota, Lexus and Subaru) we realized that the best value for our money was a Hyundai. We have 3 BMWs, and a similar vehicle with the same options would have cost us at least 40% more. On top of this, the car has a smother ride than any of our BMWs. We considered Hyundai because Justin was a friend, so we decided to take a look. We were VERY surprised at the quality and features after looking at the other 5 makes shown above. Don't be fooled by the name. Hyundai has come a LONG way in the past 8-10 years. The crash test results from 2014 really helped as well. I drive a V10 BMW M5, but will be looking at the Genesis when I decide to buy again. More

New Purchase I met Paul Deek for the first time on Sat March 21/2015. He was really easy to deal with and did not presure me when we got talking about looking for I met Paul Deek for the first time on Sat March 21/2015. He was really easy to deal with and did not presure me when we got talking about looking for a new car. He respected the budget that I was working around and on Monday March 23/2015 he called to say he might have found what I might be interested in. He knew I was also looking at other competitors, which I had, but was pleased that he had called to say he had found something. It shows that he really cares about the people that he meets and is willing to go the extra mile to help them if he can. After talking with Paul we closed the sale of a new vehicle at a price point that was comfortable with me and Hyundai. My wife also met Paul and was pleased in his way of dealing with us. I am truly thankful that we met Paul as our salesperson. We have no problems of recommending him to our friends. Juan-Carlos Lobera looked after the closing for final sale. Ernest Lorello was very helpful in explaining the extras which we purchased when finalizing the paper work. He did not pressure us either which made our time at Bank-Street Hyundai a very pleasurable experience from start to finish. Congratulations to Paul Deek, Ernesto Lorello and Juan-Carlos Lobera for a great job well done. It was our pleasure to have dealt with all of you who made us feel welcome on what is sometimes a stressful venture. Cheers More

Shahir's the man We are very grateful for Shahir's assistance with our first vehicle purchase. We had been to a few other dealerships and I really wasn't enjoying the We are very grateful for Shahir's assistance with our first vehicle purchase. We had been to a few other dealerships and I really wasn't enjoying the car shopping experience - I found it frustrating and stressful. That all changed when we went to Dilawri. Shahir took the time to understand what we needed in a vehicle and helped us find the right fit for us. It was a very relaxed and welcoming experience. We left feeling excited and confident about our purchase. We were very happy to get the best fit for us and really felt like we were receiving a great deal. We purchased a Hyundai Tuscon at the Bank Street location. As first time buyers with many questions, Ashur really took the time to help us understand the financial process and he was very nice to work with. Our experience at Dilawri has given us a great memory for our first car together. We will definitely recommend Dilawri to friends and family. More

Santa fe Very professional, and honest. This was our second Santa Fe vehicle purchase with Bank Street Hyundai, I would encourage anyone looking for a new Hyun Very professional, and honest. This was our second Santa Fe vehicle purchase with Bank Street Hyundai, I would encourage anyone looking for a new Hyundai to give this location a try. I would also like to take this time to say thank you to Rabieh Nassrallah . Ray and Pauline Labrecque More

Amazing! Toufic, Joe and Carlos made getting my new car an amazing experience. After hearing about the horrible experience I perviously had they not only made Toufic, Joe and Carlos made getting my new car an amazing experience. After hearing about the horrible experience I perviously had they not only made sure to get me better deal,they also took the time to explain each and every step of the process. I felt super comfortable and was more then happy with the experience. Everyone in the dealership was welcoming,greeting you the minute you walk into the door or are standing out on the lot, as well as always asking if you would like a beverage or a snack, making sure that your needs were met. I would fully recommend not only the men I worked with but the entire dealership as everyone was great. Thanks again for the great experience ! More

2015 Tucson Purchase Very professional, and honest. This was our second vehicle purchase with Bank Street Hyundai, I would encourage anyone looking for a new Hyundai to gi Very professional, and honest. This was our second vehicle purchase with Bank Street Hyundai, I would encourage anyone looking for a new Hyundai to give this location a try. David and Jenn B. More