Bank Street Hyundai
Ottawa, ON
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1,575 Reviews of Bank Street Hyundai
A breath of fresh air!! I started looking for a car two months ago with two other dealerships in town. One had horrible inventory in all their locations across town and the I started looking for a car two months ago with two other dealerships in town. One had horrible inventory in all their locations across town and the other was too short staffed and I found I was chasing them down and getting constantly frustrated on their lack of customer service and in the end inventory as well. Less then a week ago I made a last ditch phone call to see if the Hyundai I was dreaming of really did exist. Nasser had renewed my faith in the car buying experience with in a 2min call and with in 5mins I had a call back, with in an hour all my questions had been answered, and with in 4 hours of the call I was in the dealership going through the financial process that took days and weeks at the other two competitors!! Chris was amazing and put up with my and all my frustrations from all whole experience and went above and beyond the call of duty and got me into a better car than I was expecting at an incredible deal. I am not good with technology at all and Naser walked me through all 10, 000 buttons in the car with out rushing or rolling his eyes at me once which to me with my crazy questions was amazing!!! Last night I got my car and the experience was incredible!!! And I learned a big lesson if you want a quick, professional and caring experience don't go any where but Bank Street Hyundai!! Guys thank you so much again... You have a customer for life :) More
Quick, polite, professional service. First rate, professional salesperson. Provided us with exactly the car we required. All functions of the car fully explained. Very favourable financin First rate, professional salesperson. Provided us with exactly the car we required. All functions of the car fully explained. Very favourable financing terms, finance manager is helpful, professional. More
amazing I like the way how they approach their costumers. It's a really great car, my family and I are enjoying it. I love it I like the way how they approach their costumers. It's a really great car, my family and I are enjoying it. I love it More
Great experience! My family and I had an excellent purchase experience with SAM and the rest of the Hyundai team. Sam was very thorough in addressing our questions and My family and I had an excellent purchase experience with SAM and the rest of the Hyundai team. Sam was very thorough in addressing our questions and concerns, and in no way put any pressure on us! He was great with our son too!!! This dealership will not disappoint you! More
"Great deal" We are long time customers at the Dilawri Bank Street Hyundai because we know that we will always get a ""great deal" . Our salesman Sam Kadoura wa We are long time customers at the Dilawri Bank Street Hyundai because we know that we will always get a ""great deal" . Our salesman Sam Kadoura was very knowledgeable of the different models. He worked hard to get us the best deal possible and still stay within her limit. The Finance Manager, Christoph Haddad explained in detail the finance process and the various packages offered by Hyundai. More
Great experience A great experience. Louis and Ashur took great care of us, were good with our kids, and presented options based on what we were looking for. Louis t A great experience. Louis and Ashur took great care of us, were good with our kids, and presented options based on what we were looking for. Louis took the time to explain all the bells and whistles (and there were a lot). I'd recommend Bank St Hyundai to anyone! More
Outstanding Service Bought my second Santa Fe with Bank Street Hyundai. Excellent customer service from the beginning to the end. The next day follow up just confirmed o Bought my second Santa Fe with Bank Street Hyundai. Excellent customer service from the beginning to the end. The next day follow up just confirmed our impressions. Special thanks to Louis who was amazing. I would strongly recommend Bank Street Hyundai. More
all around great place to buy a car - Bank Street Hyundai Bank Street Hyundai is a great place to buy a car! Friendly, knowledgable staff. Products and prices are great. I just came home wuth an Elantra GL Bank Street Hyundai is a great place to buy a car! Friendly, knowledgable staff. Products and prices are great. I just came home wuth an Elantra GL and am very happy about the service and the purchase. Learned all about my cars features. The trunk safety advice could be a real life saver. Thanks Naser and Ernesto from Bank Street Hyundai. More
Good Service I was not pressured or talked into anything, they were flexible and came close to my terms. Overall healthy and enjoyable experience. Good customer se I was not pressured or talked into anything, they were flexible and came close to my terms. Overall healthy and enjoyable experience. Good customer service before, during and after the sale. Had to bring the car back for a small minimal fix and they took care of me right away. This is what I look for in a dealer service. Thank you for your effort and dedication to customer service. More
Great experience Bought my first car with Bank Street Hyundai and it was a very positive experience! The staff were so professional and really went out of their way to Bought my first car with Bank Street Hyundai and it was a very positive experience! The staff were so professional and really went out of their way to make sure I was comfortable and well-informed. I dealt mostly with Shahir and he was very knowledgeable of the product and patient while I made my decision. He helped me find the car and features that worked for me my budget. There was never any pressure in the negotiation nor was I ever "upsold" on items I would not need. I left very happy with the overall experience and I would definitely recommend this dealership without any reservation. More






