
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Great buy - but service is lacking! My purchase experience in may 2014 was very good. The first price with trade in was not acceptable but the second price was way better and I bought my My purchase experience in may 2014 was very good. The first price with trade in was not acceptable but the second price was way better and I bought my new Santa Fe. I had researched the SUVs and I knew what I wanted. I went back in for service in January 2015 due to a noisy engine, a bad knock, so bad that in Florida they were asking me if we had the diesel engine in Canada! ''The engine noise is normal, it is the fuel injection system'' they all said. Took it to Pathway Hyundai on July 10 2015 - they are changing the engine! Could it be due to the fact that Bank Street Hyundai gave me a Santa Fe manufactured in Oct 2013, that spent over 6 months in the field? Remi More
great guys These guys were nice and they helped us to find our car and to get a good finance package. However, its price was a little bit high. These guys were nice and they helped us to find our car and to get a good finance package. However, its price was a little bit high. More
great guys these guys were very friendly and very helpful to me in choosing a used Tuscon to replace my 2005 Tuscon that was at the end of its life these guys were very friendly and very helpful to me in choosing a used Tuscon to replace my 2005 Tuscon that was at the end of its life More
GREAT Was quick and easy, and very professional. Sam and Ernesto were first class, knowledgeable, and helpful in every way in getting me into a new Elantro. Was quick and easy, and very professional. Sam and Ernesto were first class, knowledgeable, and helpful in every way in getting me into a new Elantro. More
Great service! This was our first time buying a new car. Shamir and Ernesto made the process so easy and wonderful. Great service! Made for a very positive experienc This was our first time buying a new car. Shamir and Ernesto made the process so easy and wonderful. Great service! Made for a very positive experience! More
Excellent and professional service This is the first time purchasing a car and the service was quick and excellent. Our sales rep was very professional and quite knowledgeable about his This is the first time purchasing a car and the service was quick and excellent. Our sales rep was very professional and quite knowledgeable about his product. He was able to reassure us about any insecurities we may have had before entering the dealership. Thanks for a service well done More
Nancy's Excellent Experience! Just bought the Santa Fe XL, my third Hyundai, and I wouldn't go anywhere else to buy it. I knew what I wanted going in, and Louis made it happen! Ver Just bought the Santa Fe XL, my third Hyundai, and I wouldn't go anywhere else to buy it. I knew what I wanted going in, and Louis made it happen! Very friendly, and accommodating and great with kids! He really builds a report with his customers. Joe in finance was awesome and made the process so easy and smooth. They make a great team! Thanx guys! More
Great service I knew what I wanted before I arrived at the dealership, and I was an easy sale. However, the staff went above and beyond to make sure I was happy wit I knew what I wanted before I arrived at the dealership, and I was an easy sale. However, the staff went above and beyond to make sure I was happy with the vehicle and got the best value I could. More
Amazing! My boyfriend and I had been in the dealership a couple of times, just having a look at new vehicles and test drove a Veloster. Naser helped us the fi My boyfriend and I had been in the dealership a couple of times, just having a look at new vehicles and test drove a Veloster. Naser helped us the first time we were in, and we were lucky enough to have him dealing with us when we finally decided to purchase our new vehicle. Christoph was very patient with us, while we were making our financial decisions. He even stayed after close to finish the deal, as we made a last minute change in plans. You guys were both professional, friendly, and very helpful. You were able to answer any questions we had. It was truly a great experience. Thank you both so much!! More
Excellent Experience Ashur and Justin were great. They were polite, friendly and very professional. They went out of their way to make sure everything was okay. We woul Ashur and Justin were great. They were polite, friendly and very professional. They went out of their way to make sure everything was okay. We would certainly recommend them to our friends. More