
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Great experience! I checked online the used car inventory before going to the dealer. I filled a form and got an email from Shahir a few minutes later. He wanted to k I checked online the used car inventory before going to the dealer. I filled a form and got an email from Shahir a few minutes later. He wanted to know what I was looking for to help me find the best option for me. When I went in the dealer at Bank Street Hyundai, I was received by a friendly and polite sales team and later introduced to the Vip manager Mark and Shahir. Both helped me a lot and gave me some good suggestions. I bought one of the cars from my list and Joe Younes from Finance found me a good package with good rate. If you need a car, I highly recommend Bank Street Hyundai! More
Third Transaction with this Dearlership. I went to the dealership due to an accident therefore, I needed to replace my vehicle. I am happy to say that the service was excellent therefore def I went to the dealership due to an accident therefore, I needed to replace my vehicle. I am happy to say that the service was excellent therefore defusing a very stressful time for me. All was done quickly and professionally. The new vehicle was delivered on time as promised. This is the third vehicle I purchase at Bank Street Hyundai and I will definitely return there should I need to replace my Accent. More
Moe and Ernesto made the whole experience painless My salesman Moe was very helpful both when purchasing the Elantra and when I went to pick it up. He explained all the features of the vehicle. Ernest My salesman Moe was very helpful both when purchasing the Elantra and when I went to pick it up. He explained all the features of the vehicle. Ernesto was also very friendly and helpful in finalizing the final price of the vehicle. More
Great guys, I would highly recommend to anyone! I helped my sister buy a car from here yesterday, I've done car deals quite a few times but never before have I had an experience as good as the one I I helped my sister buy a car from here yesterday, I've done car deals quite a few times but never before have I had an experience as good as the one I had yesterday at Bank Street Hyundai. Great guys and a pleasure to deal with. Never once did I get the feeling that they were trying to get one over on us, they were nice, fun and a pleasure to work with. They'll be my first stop if I'm ever in the market for a Hyundai in the future! Thanks Naser and Joe! More
Most definitely recommend purchasing a Hyundai on Bank St. Awesome! My second vehicle purchased at Bank Street Hyundai. Great service from Ernesto and Justin. They are very knowledgeable, friendly and efficie Awesome! My second vehicle purchased at Bank Street Hyundai. Great service from Ernesto and Justin. They are very knowledgeable, friendly and efficient. They make a great team. They went beyond my expectations. More
Second Car From This Dealership We went in to the dealership as a result of an invitation from Hyundai Canada for their Dealer Invoice Promotion. We had no intention of purchasing b We went in to the dealership as a result of an invitation from Hyundai Canada for their Dealer Invoice Promotion. We had no intention of purchasing but went to say what they had to say. The initial experience did not go well as we were paired with a rookie sales person who really did not seem to know what he was doing. We spoke to the Hyundai rep who called over the sales manger Juan-Carlos Lobera. He took over the discussion and we ended up buying a new Santa Fe. The delivery was handled by an experience sales rep Louis Bouery whom we met on the day we purchased the car. He too was very good and was always available if we had questions. They set us up with Ernesto who handled all the financing and was a wealth of knowledge. All in all a positive experience with this dealership. The only negative in the whole experience was not the fault of the dealership, but of Hyundai Canada. We were told at the time of sale that it would take two weeks for the vehicle to be delivered. It took over two months. More
Return Customer Bought my first car at this dealer couple years ago, and just upgraded to a SUV recently. Great sales, great service! And most importantly good vehic Bought my first car at this dealer couple years ago, and just upgraded to a SUV recently. Great sales, great service! And most importantly good vehicle! More
3 Cars So far my husband and I have bought three cars from this dealership and have had nothing but an amazing experience. Everyone at this dealership is gre So far my husband and I have bought three cars from this dealership and have had nothing but an amazing experience. Everyone at this dealership is great. Such great deals, sales people, financiers and managers. More
Stressful event made simple and easy Our first visual contact was with a young man with a big smile and a firm handshake - His name was Sam Kadoura, our sales resp. He was very professio Our first visual contact was with a young man with a big smile and a firm handshake - His name was Sam Kadoura, our sales resp. He was very professional, extremely knowledgeable and attentive to our needs. This stressful event became very enjoyable. No questions asked were left unanswered - He went above and beyond our expectations - What was suppose to be a simple visit ended up in the purchase of our new Elantra which was finalized by the general manager, Amir Esmailian. Again, another professional and respectful negotiator. Never thought that buying a car could be so much fun and easy. Do yourself a favor and save some time and money, go to Bank Street Hyundai, where they make you feel more like family than a customer. Shop around if you must but don't buy until you've been at Bank Street Hyundai. Thank you Sam and Amir. More
Great customer service We had previously purchased a Tucson in Kingston, however when it came to purchasing a 2015 they were giving us a difficult time finding the colour we We had previously purchased a Tucson in Kingston, however when it came to purchasing a 2015 they were giving us a difficult time finding the colour we wanted. We decided to try Bank street Hyundai and we were very happily surprised by the customer service we received. The staff (Juan, Moe and Ashur) were very courteous on the phone and in person. They were extremely easy going, friendly, and they went out of their way to make purchasing our new 2015 Tucson a breeze. Since we were coming from kingston - they even offered a train ticket to Ottawa and to pick us up from the station when our new vehicle was ready. The staff went above and beyond our expectations and we gladly recommend this dealership! More