
Bank Street Hyundai
Ottawa, ON
Filter Reviews by Keyword
By Type
1,572 Reviews of Bank Street Hyundai
Horrible car valuation All I can say is they dont know how to evaluate a car in good condition. They quoted me crazily less than the Canadian Black Book's lower value. The c All I can say is they dont know how to evaluate a car in good condition. They quoted me crazily less than the Canadian Black Book's lower value. The car is mechanically fit and does not require any additional work to make it road worthy and in spite of this, they gave me a ridiculously low evaluation for my vehicle. More
Great sales person very happy one of the best sales person i bought from. I have bought many cars I will get all my friends to deal with john thank you one of the best sales person i bought from. I have bought many cars I will get all my friends to deal with john thank you More
Good Experience John was very helpful and knowledgeable about his cars. Was always quick to answer any questions we had even after hours. Small problem with communic John was very helpful and knowledgeable about his cars. Was always quick to answer any questions we had even after hours. Small problem with communication of getting the car but John cleared it up and got our car on time. More
Very good listening of my needs with professionnalism!!! Pressureless greeting coming in the dealership, Ibrahim El-Zaylaa answered all my questions to my expectations.Good explanations of the car s features Pressureless greeting coming in the dealership, Ibrahim El-Zaylaa answered all my questions to my expectations.Good explanations of the car s features during test drive.It s true what they say on the radio(nobody deals like DILAWRI).I strongly recommand you see them about buying a vehicle.Ibrahim,Thank you and i wish you and your team the best of success. More
Happy Experience I've now purchased three vehicles from this Dealership. Each purchase was a very professional, low stress, happy experience from the moment I walked I've now purchased three vehicles from this Dealership. Each purchase was a very professional, low stress, happy experience from the moment I walked in the door. Nasser is a very friendly people person with a very professional approach to sales. I've no hesitation in recommending Naser. More
Exceptional Great Experience for my first Car in Canada I am only 1.5 yrs in Canada and decided to buy a Hyundai Sonata ( Based on my researches). I have 2 options before i decide , Honda Accord or Hyundai I am only 1.5 yrs in Canada and decided to buy a Hyundai Sonata ( Based on my researches). I have 2 options before i decide , Honda Accord or Hyundai Sonata and ended up in buying Sonata after meeting John Nicholson . I have applied for a free coupon of $ 1000 on Bankstreet Hyundai ( Dilawri) website. Within 1 hr of my application , i got a warm call from John Nicholson ( Internet Sales Representative). He only spoke to me for 2-3 mins and i feel like going and visit the showroom. I did not waste any more time and straight away went to the show room. John welcomed me and shown me the Sonata Limited edition. I found John very professional and helping. He did everything that he can do and within next 35 minutes I walked out of the showroom with a deal for the Sonata Limited edition. My only requirement was the Silver Color car, which John has noted the very first time he spoke to me. I like the way he CARES for all my requirement and we end up in closing the deal as a Highly Satisfied Customer. I recommend everyone to take appointment with John Nicholson and visit or just visit the showroom and ask for John to meet. I can assure you will have a Great exception experience. All the best to John for his future sales. Like to add a little bit of bitter experience with Finance Manager I had ( Not to mention Name). Be care full and watch full with what all the finance manager is selling to you once the deal is over with John . Ensure you put everything on paper before you sign the finance deal. Further i will recommend you guys to compare price for extended warranty , rust & paint proof and anything you buy from finance manager before you sign . Do not sign for anything with Finance manager before comparing and understanding the limitations of the deal sold by him . One such good example is for leather protection coverage is limited to only 2 claims or max of $1000 during the interval of entire 6 years deal. There are several such limitations which he will not explain. I expect them to be explained before selling to the customer. I consider this as my mistake and do not want to blame anyone else. Looking for a long lasting relationship with bank Street Hyundai and I promised them to buy my next car also (2 Yrs from Now) from Bank Street Hyundai (Dilawri). More
Great Salesman I really liked the approach of Sam when dealing with him. He listened to me and left me with the impression that he was fair. I really liked the approach of Sam when dealing with him. He listened to me and left me with the impression that he was fair. More
Satisfied Customers. We had dealt with a different Hyundai dealership 4 years ago, and had nothing but problems. We came to Bank Street for a recall on our car, and ended We had dealt with a different Hyundai dealership 4 years ago, and had nothing but problems. We came to Bank Street for a recall on our car, and ended up negotiating a new lease and they bought back our old car for the price that we wanted. We were very satisfied with John and Ernesto, very professional and very helpful. A 180 from what we experienced from our last deal. So happy that we went for our recall there instead. I would recommend them to friends and family. More
Great Experience I'm impressed how friendly and helpful this experience has been from the help of John and Ashur. They answed all my questions and provided me with the I'm impressed how friendly and helpful this experience has been from the help of John and Ashur. They answed all my questions and provided me with the car I wanted. More
New Car I was happy with the salesperson I dealt with (John), friendly and approachable (no pressure, which is good). The finance personnel were good also, I was happy with the salesperson I dealt with (John), friendly and approachable (no pressure, which is good). The finance personnel were good also, though my main contact was out of office mid-week and I would have liked to have a backup to answer questions and fix paperwork. More