Bank Street Hyundai

"Car Buying Made Easy" I have purchased many vehicles in the past and having to deal with sales people has always been a stressful ordeal. But at this dealership they do th I have purchased many vehicles in the past and having to deal with sales people has always been a stressful ordeal. But at this dealership they do their absolute best to make a deal that works for you without adding all the hassle generally associated with a new care purchase. It went smoothly and quickly. I was very pleased when I left a short time later. My Sales Rep., Sam Kadoura, was great. You couldn't asked for a better guy. Sam is a professional. He has great knowledge of the product he sells and was able to answer all my questions without hesitation. Sam is pleasant, friendly and dealt with all of my concerns promptly. I would definitely purchase a vehicle again from him and would highly recommend him to anyone looking as well. More

PROFESSIONAL, HONEST, TRUSTWORTHY, FUNNY I have purchased several vehicles from Louis over the years and it has always been an enjoyable experience. He always provides the best prices, makes I have purchased several vehicles from Louis over the years and it has always been an enjoyable experience. He always provides the best prices, makes it stress free and makes you laugh at the same time. Bank street Hyundai is the best dealership in Ottawa as is Dilawri's. The rest are overpriced and sketchy! More

The Best John Nicholson and Joe Younes were Fantastic! It by far was the easiest and delightful car buying experience I ever had. They were easy to talk too an John Nicholson and Joe Younes were Fantastic! It by far was the easiest and delightful car buying experience I ever had. They were easy to talk too and very quick to respond to every question. I had total trust in these guys to get me everything I needed without the Sale pressure. This is the second time I purchased a vehicle from these guy's and I will not hesitate to buy my next car from them again. I totally recommend these guys to anyone that is looking to purchase a vehicle. Bernie More

friendly,outstanding the best Ernesto and Justin great service,always friendly easy to deal with.They went beyond to give excellent service.I had been to other dealerships who had Ernesto and Justin great service,always friendly easy to deal with.They went beyond to give excellent service.I had been to other dealerships who had been both rude and abrupt to me. Ernesto and Justin treated with respect and understanding.I am happy to recommend, and have done that,them to everybody I know.Thank you for this great ride. More

Outstanding service I purchased a car at Bank Street Hyundai and everyone I came into contact with went above and beyond to make sure my experience was a good one. In par I purchased a car at Bank Street Hyundai and everyone I came into contact with went above and beyond to make sure my experience was a good one. In particular, Naser Sherif was really great and very patient answering all of my questions. I would (and have) recommended him to friends when looking to buy a Hyundai, he is wonderful to work with. He showed me every feature in my car and even helped set up my Bluetooth and radio presets. I had a great experience and am loving my car! More

Fantastic service! Thank you Naser! I received fabulous service from Naser and Ashur. Naser was very approachable and friendly and really took the time to show me all the features of th I received fabulous service from Naser and Ashur. Naser was very approachable and friendly and really took the time to show me all the features of the 2016 Hyundai Elantra. He was a very good listener and focused on my needs. I wasn't sure about purchasing a Hyundai and had previously visited Honda and Nissan. Naser's superior customer service really sold me on Hyundai. I felt that he helped me get an excellent deal on an excellent vehicle. Ashur was very helpful with the financing and great to deal with as well. I previously worked as a retail manager and customer service is very important to me. Thank you for a wonderful and fun buying experience! More

No pressure sales We dropped into Bank St. Hyundai to take a look at cars and we were able to look around without being inundated by sales staff. We dropped into Bank St. Hyundai to take a look at cars and we were able to look around without being inundated by sales staff. More

fantastic Ashur and Justin were fantastic. One phone call and Ashur provided me with the Gerry deal. Justin was great and and his knowledge of the Hyundai produ Ashur and Justin were fantastic. One phone call and Ashur provided me with the Gerry deal. Justin was great and and his knowledge of the Hyundai product made the delivery process easy. Thanks. More

2016 veloster turbo My experience with this dealership was simply amazing. very professional and warm team,helped me a lot by answering all questions and addressing all My experience with this dealership was simply amazing. very professional and warm team,helped me a lot by answering all questions and addressing all the concerns I had. you don't need to shop around, you must go see Bank street hyundai Love my new car.....THEY ARE THE BEST :D Thank you Ernesto, Joe, Juan and shahir More

Hyundai 2010 Veracruz We were looking for a 7 seat car and the decision was between the Veracruz and the Dodge Journey. We looked around on the internet and some of the que We were looking for a 7 seat car and the decision was between the Veracruz and the Dodge Journey. We looked around on the internet and some of the questions we sent out to other dealers were not answered quickly enough for our liking so we checked out Bank Street and took the car for a drive. We're happy we went with the Veracruz (aka Santa Fe XL). The Journey seems so much smaller next to the Veracruz and meets our needs well and we are happy. We found Ibrahim (our main contact) to be very pleasant to deal with, kind and helpful, even when we contacted him to assure ourselves of some extra questions. He was quick to respond, which was appreciated. Ernetso was very helpful in explaining the different options regarding assistance plans and financing options. He took us in before everything had been finalized which wasn't the normal procedure but it was helpful as we wanted to be in and out quickly. We heard him out and felt he had a nice manner about him. A secondary mention must go to Sam. As an experienced salesman, he gave us some extra helpful advice which made the experience nicer overall. We found all the staff that we had any interactions with to be nice to deal with. One thing we wished could have been given a bit more attention was the final clean up of the car. The interior windows and detailing had a smeary look due to the vinyl shine chemical applied. We would have appreciated a newer rag (and separate rags) being used. It seems that maybe that was missed. Otherwise, the car was given to us in the condition we expected and it was clean. The little extra detail mentioned would have resulted in a 5 star rating for us. We didn't notice on the car at the time of test drive and final mini-test that the car has a disagreeable slight pull-back on downshift at around 60-80 km per hour. Seems it's just something to get used to. Overall a very pleasant experience. Special thanks to Ibrahim! More