
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
First Time Car Buyer - Dilawri Does It Best! I knew that I wanted to buy an Hyundai Elantra, but I didn't know where to start. My friend recommended me to Dilawri because that's what she bought h I knew that I wanted to buy an Hyundai Elantra, but I didn't know where to start. My friend recommended me to Dilawri because that's what she bought her car. I went in and I was warmly greeted immediately by the staff. I had the pleasure of dealing with Shahir Moradi who was very relationship-client focused, and not pushy like other salesman I had spoken with elsewhere. I also had the pleasure of dealing with Chris Haddad who took the time to explain the financial aspects involved with buying a car. From start to finish, I dealt with very nice employees. Ultimately, it came down to who I wanted to give my business too, as I could have easily got the same car for the same price elsewhere. I returned to buy the car from Dilawri even though it was further from my home because of the exceptional experience I had from the moment I walked into their doors. I would highly recommend Dilawri to any first time car buyer, the experience was stress-free and enjoyable! More
Long time customers, always treated right! This is our 5th car from the dealership and our experiences have all been very positive. We have been dealing with Amir from day one and to this day This is our 5th car from the dealership and our experiences have all been very positive. We have been dealing with Amir from day one and to this day he makes sure to take care of us personally. He has done a great job developing a customer focused staff that makes for an inviting atmosphere and pleasant buying experience. More
Good new car sales Thomas was an excellent salesman both before and after the sale. The dealership had a good selection of new cars in each model available on the lot. Thomas was an excellent salesman both before and after the sale. The dealership had a good selection of new cars in each model available on the lot. More
Awesome ! I was surprised at the level of service. Sales rep was upbeat, treated me with respect and took me as a serious buyer. He answered all my questions, I was surprised at the level of service. Sales rep was upbeat, treated me with respect and took me as a serious buyer. He answered all my questions, offered me coffee and made sure I felt comfortable and welcome. More
Leasing experience Thomas Jarret: we had a very positive experience with Thomas.he was courteous, knowledgeable , explained things well and was sympathetic and open to o Thomas Jarret: we had a very positive experience with Thomas.he was courteous, knowledgeable , explained things well and was sympathetic and open to our needs. I would recommend him highly. More
Amazing service - the staff make you feel very welcome I went to Bank Street Hyundai with no expectations and was blown away by the service and knowledge of the team. Amir, Sam and Ernesto make you feel v I went to Bank Street Hyundai with no expectations and was blown away by the service and knowledge of the team. Amir, Sam and Ernesto make you feel valued, they listen to your questions and are extremely knowledgeable of the Hyundai product. Love my Santé Fe - thanks guys - Todd! More
WHY I CONTINUE TO BUY A VEHICLE AT BANK STREET HYUNDAI After owning seven Hondas, I decided in 2009 to look for something different, and perhaps, better. Upon my 1st visit to Bank Street Hyundai, I was we After owning seven Hondas, I decided in 2009 to look for something different, and perhaps, better. Upon my 1st visit to Bank Street Hyundai, I was welcomed as a new customer with the utmost professionalism, courtesy and respect...no hard selling! This was all do to Amir, a relatively new Sales Manager with the Dalawri team at that time. I purchased a new 2009 Santa Fe, and loved it! In 2013, I traded for another new Santa Fe Sport. Louis, the salesman at that time, was superb...friendly, caring and a good listener. I was so happy with my 2009 experience that I continued to have the service done at Bank Street Hyundai where Luke, one of the service desk reps, always took the best care of my vehicle and me. Now, in 2016, just last week, I stepped into my new gleaming white Santa Fe Sport. What can I say except.....Louis handled the transaction with his usual smile and caring manner; Amir, now a district manager for the Dalawri group, demonstrated his superior skillset -- professional, efficient, creative, authentic and caring; and now, another valued employee to add to my list -- Joe, in Finance, who was an active listener, non-pushy, well-organized, and like those previously mentioned, a genuine, nice guy! More
great experience Louis gave me the best price,and there was no hidden fees, at first I couldn't get lease approval due to low credit, but Ernesto and Louis helped me Louis gave me the best price,and there was no hidden fees, at first I couldn't get lease approval due to low credit, but Ernesto and Louis helped me out. when i pick up my car, louis showed me everything patiently. they are the best, not without reason! More
Salesperson Justin - no pressure sale Purchased yesterday - sales person was polite, respectful, no pressure. Was able to present several options we requested. I appreciated not feeling Purchased yesterday - sales person was polite, respectful, no pressure. Was able to present several options we requested. I appreciated not feeling pressured one way or the other. More
Chris Great service, price and help. We look forward to dealing with them in the future and we would highly recommend this dealership to our friends and f Great service, price and help. We look forward to dealing with them in the future and we would highly recommend this dealership to our friends and family. More