Bank Street Hyundai

Long time customers, always treated right! This is our 5th car from the dealership and our experiences have all been very positive. We have been dealing with Amir from day one and to this day This is our 5th car from the dealership and our experiences have all been very positive. We have been dealing with Amir from day one and to this day he makes sure to take care of us personally. He has done a great job developing a customer focused staff that makes for an inviting atmosphere and pleasant buying experience. More

Good new car sales Thomas was an excellent salesman both before and after the sale. The dealership had a good selection of new cars in each model available on the lot. Thomas was an excellent salesman both before and after the sale. The dealership had a good selection of new cars in each model available on the lot. More

Awesome ! I was surprised at the level of service. Sales rep was upbeat, treated me with respect and took me as a serious buyer. He answered all my questions, I was surprised at the level of service. Sales rep was upbeat, treated me with respect and took me as a serious buyer. He answered all my questions, offered me coffee and made sure I felt comfortable and welcome. More

Amazing service - the staff make you feel very welcome I went to Bank Street Hyundai with no expectations and was blown away by the service and knowledge of the team. Amir, Sam and Ernesto make you feel v I went to Bank Street Hyundai with no expectations and was blown away by the service and knowledge of the team. Amir, Sam and Ernesto make you feel valued, they listen to your questions and are extremely knowledgeable of the Hyundai product. Love my Santé Fe - thanks guys - Todd! More

Leasing experience Thomas Jarret: we had a very positive experience with Thomas.he was courteous, knowledgeable , explained things well and was sympathetic and open to o Thomas Jarret: we had a very positive experience with Thomas.he was courteous, knowledgeable , explained things well and was sympathetic and open to our needs. I would recommend him highly. More

WHY I CONTINUE TO BUY A VEHICLE AT BANK STREET HYUNDAI After owning seven Hondas, I decided in 2009 to look for something different, and perhaps, better. Upon my 1st visit to Bank Street Hyundai, I was we After owning seven Hondas, I decided in 2009 to look for something different, and perhaps, better. Upon my 1st visit to Bank Street Hyundai, I was welcomed as a new customer with the utmost professionalism, courtesy and respect...no hard selling! This was all do to Amir, a relatively new Sales Manager with the Dalawri team at that time. I purchased a new 2009 Santa Fe, and loved it! In 2013, I traded for another new Santa Fe Sport. Louis, the salesman at that time, was superb...friendly, caring and a good listener. I was so happy with my 2009 experience that I continued to have the service done at Bank Street Hyundai where Luke, one of the service desk reps, always took the best care of my vehicle and me. Now, in 2016, just last week, I stepped into my new gleaming white Santa Fe Sport. What can I say except.....Louis handled the transaction with his usual smile and caring manner; Amir, now a district manager for the Dalawri group, demonstrated his superior skillset -- professional, efficient, creative, authentic and caring; and now, another valued employee to add to my list -- Joe, in Finance, who was an active listener, non-pushy, well-organized, and like those previously mentioned, a genuine, nice guy! More

great experience Louis gave me the best price,and there was no hidden fees, at first I couldn't get lease approval due to low credit, but Ernesto and Louis helped me Louis gave me the best price,and there was no hidden fees, at first I couldn't get lease approval due to low credit, but Ernesto and Louis helped me out. when i pick up my car, louis showed me everything patiently. they are the best, not without reason! More

Salesperson Justin - no pressure sale Purchased yesterday - sales person was polite, respectful, no pressure. Was able to present several options we requested. I appreciated not feeling Purchased yesterday - sales person was polite, respectful, no pressure. Was able to present several options we requested. I appreciated not feeling pressured one way or the other. More

Chris Great service, price and help. We look forward to dealing with them in the future and we would highly recommend this dealership to our friends and f Great service, price and help. We look forward to dealing with them in the future and we would highly recommend this dealership to our friends and family. More

Fantastic Experience This was a fantastic experience for buying, a new vehicle!!! The sales staff are very energetic, they make you feel as though your part of their fa This was a fantastic experience for buying, a new vehicle!!! The sales staff are very energetic, they make you feel as though your part of their family and that's not just the sales rep who took care of me (Justin Yoo), but the entire staff from reception, other sales reps, managers and their finance managers! I was introduced to the service manager (Dave), Parts Manager Kanesa and the service advisers. So I already feel as though I know everybody at the dealership, where I plan on doing all my scheduled maintenance. I've purchased cars from other dealers in the past and if anyone has an issue making a deal at Bank Street Hyundai with the staff they have here, then I think an inward reflection is needed! The manager's are more than willing to bend to try to accommodate any customer's needs. They work very hard with the sales reps to make sure the customer (me in this case) have as good of an experience as possible. In the end, it always takes two to tango. You have to have realistic expectations. It's a business. They need to make a little, but you save a lot! Obviously if you come in asking for 5k off a 15,000 car, you're going to have a stressful time. But if you are realistic in what your expectations are and you don't think it's you against the world, then you should have a stress free experience, while getting a very, very good deal and the best customer service around. I actually did research on the dealership's customer service level before making my choice of dealership to do business with. I didn't shop around from store to store to store. I don't have that kind of time. I work, have a family and I have much better things to do then go dealership hopping hoping to save a $100 on a car, which isn't even $1.00 in your payment! Bank Street Hyundai came up as a dealership with a high reputation for excellent pricing and great service. Are they perfect, no, but I don't go in expecting any business to satisfy 100% of it's clients, especially when some people you just can't please, no matter what you do for them! So, if anyone has read this far, give these guys a chance to show you what they can do. Give them an honest opportunity to earn your business and you won't regret it. Great pricing, fantastic people to deal with and a Hyundai offers a very good product. More