Bank Street Hyundai
Ottawa, ON
Filter Reviews by Keyword
By Type
1,565 Reviews of Bank Street Hyundai
I've bought three cars from Bank Street Hyundai since 2002 (2002 Elantra, 2012 Elantra Touring, 2022 Kona AWD). Always good quality vehicles and good service. Highly recommended. 2002 (2002 Elantra, 2012 Elantra Touring, 2022 Kona AWD). Always good quality vehicles and good service. Highly recommended. More
Boudy and Ashur were very professional with the sale of my SUV. We have been customers for over 12 years and we always return because we are treated fairly and like family. Thanks for getting me into my my SUV. We have been customers for over 12 years and we always return because we are treated fairly and like family. Thanks for getting me into my new 2022 Tucson. I absolutely love it. More
The sales manager is disrespectful. The bank street location needs a new leader! I hope the owner does something about this mess I went through! The bank street location needs a new leader! I hope the owner does something about this mess I went through! More
My new Kona is awesome. Bank Street Hyundai - I always have a good experience with the service I receive with them. Any problems you have can be discussed and usually reso Bank Street Hyundai - I always have a good experience with the service I receive with them. Any problems you have can be discussed and usually resolved to your advantage. More
Went to have change oil service done as covered by the warranty. Requested for a brake check as was told by another dealership that my brakes were sticking up when I went to have my tires swapped and that warranty. Requested for a brake check as was told by another dealership that my brakes were sticking up when I went to have my tires swapped and that they could fix it with a cost. I told them that I would have to check first with Hyundai on Bank street since I am going to have my complementary change oil service as well. When I went to have it done, I was given an estimate of $325 but ended up paying atleast $400. No explanations, just told "this is what you are paying for the service". I then asked what would have caused the brake pads from sticking up, the staff from the service dept then told me that everytime I have it serviced, that I should also get a service #1 as well. It made me think that everytime I went to get service done that they don't really do the required checks but just put check marks on the paper to make it look like they did. If I would have known I would be charged extra for an "extended warranty", I could have gone to that other dealership as they were upfront, charged no extra cost for brake inspection. Here I was thinking of upgrading mine into buying a plug-in hybrid soon and also buying my wife a new one as well from them. This made me think of not purchasing another Hyundai from this dealership after this. Good thing this happened.. now time to find a new honest dealership. More
Was greeted well when I came in and the sale manager Daniel was very professional when dealing with me. He answered all my questions and gave me added information. The financial manager Joe was also ver Daniel was very professional when dealing with me. He answered all my questions and gave me added information. The financial manager Joe was also very helpful. More
This dealership was supportive, professional and very helpful to get me what I wanted. I am very impressed with Hyundai and all they have to offer. helpful to get me what I wanted. I am very impressed with Hyundai and all they have to offer. More
Had a great experience with the Bank Street Hyundai dealership. They really heard my needs and provided great service. I highly recommend them. Love my Hyundai. ❤ dealership. They really heard my needs and provided great service. I highly recommend them. Love my Hyundai. ❤ More
I could never imagine this will be me leaving bad comment on this dealership. I have come to hate everything about this dealership and it’s fake warranty deals they offer you. Was planning to buy another SUV on this dealership. I have come to hate everything about this dealership and it’s fake warranty deals they offer you. Was planning to buy another SUV Hyundia again but will take my business some where els. Unhappy with Hyundia because of this dealership. Lost my family trust and will make sure my friends and family never buy this product Hyundia. More