
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
I was very happy with my experience. Ernesto and Hussayn are awesome! Super nice and helpful. I didn't have to do a thing. I told them what I needed and they found my perfect match! Everything was so quick are awesome! Super nice and helpful. I didn't have to do a thing. I told them what I needed and they found my perfect match! Everything was so quick and easy! I recommend them to everyone! More
Thinking of buying a Hyundai (very smart of you!), than you HAVE to visit this dealership. This is the second car I personally buy at this specific dealership and the fourth my family has bought since 2009 you HAVE to visit this dealership. This is the second car I personally buy at this specific dealership and the fourth my family has bought since 2009. In-laws bought one and hubby just did too. The service here is ALWAYS exceptional. They are passionate about their product, are quite knowledgeable and really work with you to get you a deal you are comfortable with. Best of all, no pressure! Oh and just in case you are wondering why 2 cars between 2009 and 2013? Well I just had to have the new Santa Fe :0). A word about all the wonderful people we dealt with: Naser Sharif: My new official cars salesperson. Seriously, this guy is by far the best cars salesperson I have ever dealt with. He is professional, knowledgeable and his service is top notch. His attitude is exceptionally positive and you feel no pressure at all during the ever dreaded negotiation phase. He will take all the time necessary to answer any and all questions you may have will take care of you every step of the way. This guy cares about his customers and it really transpires. I am recommending this guy to absolutely everyone. Ask for him by name if you drop in or better yet, schedule an appointment. You will not regret it. Ernesto Lorello: Again, a wonderful person to deal with. Ernesto is the finance manager that will immediately put you at ease. He too is professional, knowledgeable and offers exceptional service. He also has an awesome attitude and he will explain all the additional products/warranties in details to you but won’t give you attitude should you choose to decline them. You wouldn’t believe how hard this guy works for you. He is truly skilled at what he does. Don’t know if you can request to work with him for your financing needs, but if you can, you will be happy you did. Mark Molleken: A sales manager that seriously takes the time to work with his sales people quickly and efficiently. While buying both our cars, we did not have to deal with ridiculous offers and counteroffers that went on forever. This guy plays fair for both the dealership and for the client. He is very approachable and makes it a priority that all clients receive the best service possible when purchasing and picking up a new vehicle. Any and all issues are dealt with swiftly and professionally. It was a true pleasure to work with this him. More
This is the third car I and my family bought at this This is the third car I and my family bought at this specific dealership. I dealt with Stuart Dodge salesperson and Patric Klawn sales manager. This is the third car I and my family bought at this specific dealership. I dealt with Stuart Dodge salesperson and Patric Klawn sales manager. They are both professional and knowledgeable to answer all questions. They were very friendly I will recommend them to everyone. More
The overall experience was amazing. Justin and Ernesto were super helpful with answering all my questions as it was my first time buying a new car, and gave me the best possible price for my new vehicle. were super helpful with answering all my questions as it was my first time buying a new car, and gave me the best possible price for my new vehicle. They were very friendly and I enjoyed working with them. I will recommend them to all my friends and family. More
I just purchased a 2012 Hyundai Tucson from this dealership and only have good things to say about the service received from both Tom and Fakhri. Right from the beginning we've been greeted outside dealership and only have good things to say about the service received from both Tom and Fakhri. Right from the beginning we've been greeted outside despite the cold to review the car and go for a test drive. The whole pricing experience was done smoothly and never felt rushed about any decision. From my experience they are knowledgeable, straight-forward and kind. My friend was with me and we still smile about that day; it is quite rare to have fun negotiating the purchase of a vehicle. Definitely the fact that they never hesitated to provide extra service made a huge difference. I had been to a few places before and none achieved the quality of service and politeness we got here. Do no hesitate to stop there should you need a car. Thanks! More
Service was fast and friendly. I will never buy a vehicle anywhere else! The car buying experience was seamless and stress free. I will certainly be recommending this dealership to friends and family. anywhere else! The car buying experience was seamless and stress free. I will certainly be recommending this dealership to friends and family. More
I purchased a 2010 Elantra at this dealership in 2011. At the time I lived in Ottawa and took advantage of the 'free' oil changes along with the package. I was told that all I had to do was show up and I At the time I lived in Ottawa and took advantage of the 'free' oil changes along with the package. I was told that all I had to do was show up and I would be able to get an oil change. It has happened twice in the two years since my purchase that this has not been the case and there was no attempt to find a solution. The people at the service desk made me feel like I was asking for something unreasonable. Once the excuse was that it was tire-changing season and more recently it was because mechanics were off enjoying Christmas. I would not be so upset if I had not been made to wait ten minutes to be told this while one agent was working on his computer, another showed up and made a telephone call and the third one was talking to someone in the office. I have moved to Port Hope (3.5 hrs. away) and do not come to Ottawa that often so I will not likely get the advantage of the oil changes I purchased, but I have found a top notch dealer in Port Hope (Lauria Hyundai) who always finds a way to solve a problem. Needless to say I will not be recommending Bank Street Hyundai to any of my friends and family in Ottawa. More
went to dealer from recommendation from family member. great friendly service. we were extremely happy with our purchase and the service we received. thank you great friendly service. we were extremely happy with our purchase and the service we received. thank you More
When walking in the dealership, I was a bit nervous and didn't know what to expect. I was greeted by Hussayn immediately. He paid attention to my needs and matched me to the 2014 Santa Fe. He was very nice didn't know what to expect. I was greeted by Hussayn immediately. He paid attention to my needs and matched me to the 2014 Santa Fe. He was very nice and patient, when we did the numbers I did not feel any pressure. Hussayn always carried himself with a smile, no matter what i asked for. I love the car I chose and would recommend Hussayn to my family and friends. More