Bank Street Hyundai

Very easy to deal with. After an exhaustive search with other dealerships, it was very easy and straight forward. We were very please that we were able to stay under budget and that the dealing process wa other dealerships, it was very easy and straight forward. We were very please that we were able to stay under budget and that the dealing process was very fair and straight forward. Louis was very nice and made the process feel very easy. Thank you, love my Tucson!!! More

The team at backstreet hyundai were great to deal with and made arrangements to pick up my car on my schedule. I would recommend them to a friend. and made arrangements to pick up my car on my schedule. I would recommend them to a friend. More

i am very pleased with the service and process of getting a new car,they made me feel wanted and concerned with my decision of a trade in for a new car.Acted promptly with all areas of the process. a new car,they made me feel wanted and concerned with my decision of a trade in for a new car.Acted promptly with all areas of the process. More

Stu was very friendly. He was knowledgeable about the car and the options. Patrick came over a couple of times to make sure things were progressing smoothly especially when they had to order the car from Ko and the options. Patrick came over a couple of times to make sure things were progressing smoothly especially when they had to order the car from Korea and could not guarantee when it would arrive . Kevin in finance was very pleasant and explained all the paperwork. The best part was when it arrived in 3-4 weeks instead of the 7-8 weeks which was worse case scenario. Stu took me over to see the car on the Friday when I brought in the paper work. When I picked up the car, he had done a lot of the initial setup ( radio, satellite stations) , he walked me thru the Bluetooth setup and my first phone call. He introduced me to Luke in the service department , he explained the process and I booked my 1st oil change for May. More

Ok first, when i talked with Tom by email or by phone, he answered me quick, and the right things! I like this... not talking for nothing! He took me as a serious buyer. Accept my price and do a transacti answered me quick, and the right things! I like this... not talking for nothing! He took me as a serious buyer. Accept my price and do a transaction! I know what i want and he understood! They plated my car in quebec, i do nothing for this and i very appreciated. The car was clean at the delivery and all the team on Bank Street Hyundai talked with.me about the car with smile on his face. I got a good feeling about this place! Thank's Excuse my english i'm french guy from Montéal! More

This is my second car purchase from Bank St. Hyundai. Great service, staff and prices. Overall great experience and I would recommend this dealership to anyone I know. Nobody deals like Dilawri! Great service, staff and prices. Overall great experience and I would recommend this dealership to anyone I know. Nobody deals like Dilawri! More

I arrived looking for a new Accent with my father last summer. I flagged down an employee working in Finance to ask the nicest, least intrusive, non-obnoxious sales representative to assist me with my ver summer. I flagged down an employee working in Finance to ask the nicest, least intrusive, non-obnoxious sales representative to assist me with my very expensive purchase. If people are spending this kind of money, I feel this experience should be as enjoyable as possible. He immediately sais "I'll get Toufic". Toufic Habib made a very stressfull purchase informative and pleasant. He was patient with me, and addressed my father appropriately. On my second visit, I wanted to make sure i wouldnt hear noise through the sunroof. There were no Accents with a sunroof to test drive so Touficasked the sales reps to move cars around to get the only model with a sunroof out of the showroom for me to try. Toufic was very pleasant during negociations for apurchase price. I have returned a few times to ask Toufic to help me adjust radio/lights as I am too lazy to read the manual. He has always treated me in a friendly, respectful manner. I will recommend Toufic to anyone who is planning on looking at Hyundai cars. Thank you Toufic! P.H. More

From the moment i was referred by a friend to the dealership, i experienced the most amazing, serviced focused, customer care experienced i've ever encountered while in the process of selecting a new dealership, i experienced the most amazing, serviced focused, customer care experienced i've ever encountered while in the process of selecting a new car. People are always scared of the pressured sales of car dealership, I can say with the most sincere reference that this is not that case at Dilawri Hyundai. I currently live in Toronto and due to the service and honest care the sales associate expressed towards me i travelled to Ottawa for the purchase of my Car. Toufic was amazing, he truly cared about making sure i knew what i wanted and then customized the sale to my needs and wants. Christoph was unbelievable, patient, kind and worked extremely hard to get me the best rate for my financing. He is fantastic, i appreciate all the hard work he put in to make sure i was satisfied! Money talks and he went out of his way to make the process go as smooth as possible. No Pressure in any way! I strongly recommend anyone looking to purchase a car to contact Toufic, Patrick or Christoph, or anyone else at this amazing dealership. They care about you, your needs and your wants an amazing experience, i will definitely recommend/refer everyone i know to them. Lastly, I love my car and thanks to them i will love it even more for many years to come!!! Thanks boys! More

Thanks for the excellent service Scott, I found the service and professionalism you gave me when i went for the remote on my car was really worth mentionning. Thanks for everything service and professionalism you gave me when i went for the remote on my car was really worth mentionning. Thanks for everything More

Shahir was very pleasant, helpful and thorough explaining the Santa Fe both before purchasing and upon pickup. I was impressed with the Santa Fe after doing research and talking to Santa Fe owners but Shahi the Santa Fe both before purchasing and upon pickup. I was impressed with the Santa Fe after doing research and talking to Santa Fe owners but Shahir confirmed my decision to buy one and having owned only Ford and Chev products in the past he made me comfortable with the decision to change to Hyundai. I feel Shahir is a very good sales person and am looking forward to a good experience with my Santa Fe and Hyundai. More