
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
From the moment we walked into the dealership until we walked out with our new vehicle, we were greeted, approached and helped by a professional team. We never felt pressured but were encouraged to look walked out with our new vehicle, we were greeted, approached and helped by a professional team. We never felt pressured but were encouraged to look at all possible options that we could afford. Stuart Dodge was very knowledgeable about the product and was a pleasure to deal with. Would definitely recommend and return for future purchases! Thank you. More
On Friday 7th March 2014 I met with Mr. Omar Mohamed to test drive a 2014 Hyundai Santa Fe XL Luxury with third row seating. Upon my arrival, I received a friendly greeting by Mr Mohamed. We sat down and w test drive a 2014 Hyundai Santa Fe XL Luxury with third row seating. Upon my arrival, I received a friendly greeting by Mr Mohamed. We sat down and went over my requirements and compared the specs of the XL luxury and XL limited. We then proceeded outside where he provided a full brief of both models prior to the road test. I enjoyed the comfort and feel of the Santa Fe however was not impressed with the fact that XL Luxury did not come with Navigation or that there is no option package to add navigation which would then provide an 8 inch display as opposed to a 4 inch. I look forward to continuing to work with Mr. Mohamed as I narrow my vehicle choice. Sincerely, Mr. Mercier More
We recently considered trading in our Santa Fe but we were undecided . We explained this to Hussein he said to come in- no obligation, take a test drive and discuss the options. His Knowledge and custome were undecided . We explained this to Hussein he said to come in- no obligation, take a test drive and discuss the options. His Knowledge and customer service skills are excellent. He patiently answered all our questions and did everything he could to get us the best deal making us very satisfied customers. Thanks We recently purchased a Santa Fe at Dilawri and had the pleasure of dealing with Christoph. He patiently explained all the terms, making sure we understood the terminology and exactly how everything works, when purchasing a new car. This was something that was previously neglected . We are very happy with our new car. The team effort of Christoph & Hussein was greatly appreciated. If you need to reply please use this email abdallah1967@hotmail.ca More
Great and friendly customer service! Ernesto, Tom and Scott were a great help when buying my car! Both at time of sale and the after sales service was amazing. Scott were a great help when buying my car! Both at time of sale and the after sales service was amazing. More
I can't say enough about how great my car shopping experience was at Bank St. Hyundai. The guys were more than helpful, showing me my options, answering all my questions, and helping me find the perfe experience was at Bank St. Hyundai. The guys were more than helpful, showing me my options, answering all my questions, and helping me find the perfect car for me. I was well taken care of from start to finish and i know if i ever need anything in the future they will be happy to help. I'm in love with my new car and so happy the experience was so easy and painless. Thank you soo much guys! More
For one complete year, Omar tried to work out a deal for me that i would be comfortable with as i looked to trade my Santa Fe 2010 for a new one and we just reached a suitable agreement and i am fully satis me that i would be comfortable with as i looked to trade my Santa Fe 2010 for a new one and we just reached a suitable agreement and i am fully satisfied with. I would not hesitate a second to recommend him and Dilawri bank street Hyundai to do business with. I really appreciated Omar to give me a follow up many times during this past year as he understood exactely what were my needs. He was also very dedicated during the whole process ans always smily, very patient to me and pleasant to talk with because he put on front my needs more than anything else. So bravo for you Omar and a give you a remarkable 10 on 10. Thumbs up and many thanks to you again. Gilles ( a very satisfied Customer ) More
Both representatives I dealt with were super professional and friendly. Mirek gave me great service and I felt he was honest with me about the car and its price. and friendly. Mirek gave me great service and I felt he was honest with me about the car and its price. More
bank st. Hyundai is verygood dealership they take care of us very nice and they help us to find the good car with the very good price thank you for mr. Louis and fakhri and christoph for assist us us very nice and they help us to find the good car with the very good price thank you for mr. Louis and fakhri and christoph for assist us More
YOU GUYS ROCK!!! John Nicholson is a very brilliant YOU GUYS ROCK!!! John Nicholson is a very brilliant Sales Associate. He is more that knowledgeable about the Hyundai lineup. He is relaxed , not pu YOU GUYS ROCK!!! John Nicholson is a very brilliant Sales Associate. He is more that knowledgeable about the Hyundai lineup. He is relaxed , not pushy( I really like that) and very friendly. I had such an amazing experience the first time when I bought my 2011 Elantra Touring, I just had to go back, who wouldn't! I sent John and email and within minutes, I got a response from him, and remember me right away, asked how I was, how the family was and booked an appointment to see him. This in itself, when the sales associate remembers you after 2 years, just makes the car buying exprience so easy and relaxed. I was a pleasure to work with you again John, keep up the amazing work you do, and Thank you. I had the pleasure of working with Kevin Greenidge the Finance Manager,this was the first time I worked with Kevin, but he also is just brilliant and knows his stuff. Finances can be an overwhelming aspect of buying a new car and Kevin makes it a relaxed non- stressful environment. He explains every option to you in detail( and no question is a stupid question), he is patient and answers them all. John and Kevin make you feel like you are a part of their family, what an excellent feeling. I recommend these guys to everyone, and I will go back again and again for my new vehicles. What else can I say.............. YOU GUYS ROCK!!!!! KEEP UP THE AMAZING SERVICE. Thank you both again for a fantastic experience Proud New owner of a 2013 Elantra GT GLS Christina More
It was my first time leasing a vehicle and I would highly recommend Bank Street Hyundai and its staff because they have and will go above and beyond anyone's expectations. Patrick Kiwan (manager), Hussayn Ma recommend Bank Street Hyundai and its staff because they have and will go above and beyond anyone's expectations. Patrick Kiwan (manager), Hussayn Masri (sales specialist), Kevin Greenidge (finance) & Shawn White (parts & service) are incredible people who will always go the extra mile & provide the best possible service. I have found a great car because of them and I know that I will always be in good hands! Many thanks for all your help and service! Amanda. More