
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Prompt response Omar was very quick to respond to our email concerning a possible purchase. By 6:00 pm we were at the dealership with our deposit. Because of this Omar was very quick to respond to our email concerning a possible purchase. By 6:00 pm we were at the dealership with our deposit. Because of this, we purchased a Hyundai. More
Great all round experience I already own a Hyundai Accent, and very happy with the warranty and vehicle...I was in store for another vehicle. The other option I was considering I already own a Hyundai Accent, and very happy with the warranty and vehicle...I was in store for another vehicle. The other option I was considering was Mazda. After comparing Hyundai and Mazda, there was no question that Hyundai could offer me more and within my budget. Toufic and Ernesto guided us through the purchase of a Hyundai Tucson. Both Toufic and Ernesto were a great pleasure to deal with and were very helpful. More
John Nicholson is the Best!!! I recently went into the Bank Street Hyundai dealership during their end-of-March promotional event to test the waters on buying a new car. I must adm I recently went into the Bank Street Hyundai dealership during their end-of-March promotional event to test the waters on buying a new car. I must admit I was a bit apprehensive walking in as I have had very negative experiences with 'slippery' sales people in the past. Suffice it to say, it has not been my favourite thing! John Nicholson,Internet Sales Manager, was assigned to me and right off the bat I felt myself relax. Within about 10 minutes I was very comfortable with John as he walked me through the features on the lovely Elantra SE that I had my eye on. John's style is very straightforward, amiable and helpful - big on info and extremely low on pressure. I basically had one day to test drive and begin negotiating before going out of the country for 10 days during which the promotion would end. So the rest of the deal was negotiated over a series of emails over two time zones and with sporadic access on my part to both WIFI and telephone. As we went back and forth with options, and a surprise twist in car availability, John (who must have been under internal pressure to make the sale) remained focussed on my requests and queries and met me question for question with detailed information and added alot of value by sharing his own experiences with owning an Elantra. When I questioned him on certain options that I was curious about and not necessarily interested in, he was both enthusiastic (about the features) and respectful (of my stated preferences). I was doing my best to negotiate my way through the maze of additional charges that really add up once you add taxes and fees and John was both open to and patient with each of my requests for 'extras'. He really went to bat to get me the best value and we sealed the deal upon my return to town and I am now the proud and happy owner of an Elantra GT SE Tech. Very very fun! Thank you very much John! Joe Younes, the Financial Manager who prepared all the paperwork for the sale, was very professional and pleasant to deal with as well. Joe has an easy and straightforward manner. They make a great team and I felt very well cared for as I set off into the parking lot to collect my brand new car!!! Thanks Joe. More
Great, professional and knowledgeable service. My husband and I are 100% satisfied. I Would recommend to everyone wanting to purchase a new Hyundai. Complete pleasure. husband and I are 100% satisfied. I Would recommend to everyone wanting to purchase a new Hyundai. Complete pleasure. More
Great service I like to thank Mr. Moe Ali for his help in showing me the SUV. He was extremely knowledgeable , and new the car inside out. I was really impressed I like to thank Mr. Moe Ali for his help in showing me the SUV. He was extremely knowledgeable , and new the car inside out. I was really impressed of his level attitude and effort I'm making the sale. Mr. Chris Hadad was very helpful as well. More
Great experience, honest people. Found myself at home buying my first car. Usually the experience of buying a car could be a little intimidating, but at bank street Hyundai, the exper Found myself at home buying my first car. Usually the experience of buying a car could be a little intimidating, but at bank street Hyundai, the experience was awesome. Everyone was super helpful, and I would definitely recommend the dealer to friends of mine. A++ . Good people, good prices. More
Don't hesitate, Go to Bank Street Hyundai , See Naser Sharif Bank Street Hyundai provides Excellent Customer service, from beginning to end. Do yourself a favor and ask for Naser Sharif as your sales representa Bank Street Hyundai provides Excellent Customer service, from beginning to end. Do yourself a favor and ask for Naser Sharif as your sales representative. Naser is friendly, curteous, service oriented, patient and knowledgeable. I would recommend Naser to my family members and best friends. From the initial greeting, we knew we were in good hands. Naser listened to our needs and made sound recommendations that met our expectations as far as type of vehicule and options. Naser made the entire purchasing process, stress free (this is trully the first time I have enjoyed buying a car, and this is my 5th vehicule). Bank Street Hyundai (and Naser Sharif) surpassed our expectations in customer service, even after we decided to change the color of our vehicule after signing the purchase. The Manager of the dealership and the Finance Manager, Christophe Haddad, were also amazing to deal with, listening to our needs and providing sound advice. We have had our Santa Fee for a few weeks now and we love the vehicule. The Bank Street Hyndai experience has been perfect. We will be servicing our car at the dealer. Taking care of customers seems second nature to the entire team. Kudos Naser and the team! More
New car Great buying experience. The team helped us every step opf the way! Ernesto and Justin made our experience enjoyable and afordable. They helped us fin Great buying experience. The team helped us every step opf the way! Ernesto and Justin made our experience enjoyable and afordable. They helped us find the perfect car. More
Amazing ! They are very friendly and make sure they try their hardest to get you the best deal possible. Very impressed and in love with our new 2013 Hyundai El They are very friendly and make sure they try their hardest to get you the best deal possible. Very impressed and in love with our new 2013 Hyundai Elantra! Ashur was the financial manager that we dealt with and he was very polite and respectful and did whatever he could to get us the final numbers we were looking for. Our Sales Consultant was Sam and For being his first customer and in turn his first sale he was very easy going and friendly and made our first new car purchase an enjoyable one! I would defiantly suggest buying from them when looking for your next car ! :) More
Great Service I would go back to update my car in future, as well I strongly recommend this dealer for your new car, all future and very good price as well service I would go back to update my car in future, as well I strongly recommend this dealer for your new car, all future and very good price as well service. More