Bank Street Hyundai

Pleasant Experience As customers we felt John and Kevin were honest with us and friendly to talk to. John was so great to deal with we decided to purchase two cars not o As customers we felt John and Kevin were honest with us and friendly to talk to. John was so great to deal with we decided to purchase two cars not one from him. Thank you and my wife and I will certainly recommend your dealership. To all reading: Ask for John. More

Great dealership The service I received was really good. They try their best to match your offer with a really friendly attitude. They provide a good assistance and su The service I received was really good. They try their best to match your offer with a really friendly attitude. They provide a good assistance and support through all the process and care about their customers. More

Very pleased I contacted Bank Street Hyundai to inquire about financing. I had concerns since I very recently moved back to Canada after living abroad for nearly I contacted Bank Street Hyundai to inquire about financing. I had concerns since I very recently moved back to Canada after living abroad for nearly a decade and didn't have established credit here. Exactly one week later, I drove off in my brand new car! Ernesto worked tirelessly to make this deal happen for me, and I am very grateful for his efforts. Justin handled the sales side of the deal, and working with him was a pleasure. He has a very pleasant, calm demeanor, and never came across as pushy. He knows the product he is selling well, and was able to answer all my questions with ease and confidence. They also worked with me on a trade-in and I feel I received a fair price. I would recommend this dealership to others. More

Thanks Bank Street Hyundai! I had a wonderful experience purchasing my very first new vehicle with Bank Street Hyundai. Both John (Internet Sales) and Ernesto (Finance Manger) we I had a wonderful experience purchasing my very first new vehicle with Bank Street Hyundai. Both John (Internet Sales) and Ernesto (Finance Manger) were very helpful and knowledgable about the products and services that Hyundai Bank Street offers. My brother, sister-inlaw and myself have purchased our vehicles there over the last month and would not hesitate to go there again. I also bought a used vehicle from them about 7 years ago and there service was great then and has gotten even better since. The deals they have going on right now are amazing! If you have not checked them out, I would definitely go and have a look. I'm sure they will impress you too! Thank you Bank Street Hyundai!! More

Second purchase at BSH Just wanted to say a huge thank you to Hussayn Masri for a wonderful experience with the trade in of my 2010 Santa Fe and purchase of my new 2014 Sant Just wanted to say a huge thank you to Hussayn Masri for a wonderful experience with the trade in of my 2010 Santa Fe and purchase of my new 2014 Santa Fe. I love the car and so knew I only wanted the same one again. He did not pressure me. He shared the various options and I ended up with the Luxury model, which is not what I had planned on when arriving. However, it is a very nice upgrade for me. Always kind, always fun to deal with, and very professional. Highly recommend him to anyone. Ernesto was very helpful with the financing and got it all done seamlessly. Thanks again. I will come back again. More

First New Car I went to buy my very first new car and Moe and Joe were very helpful and friendly. Great experience & would recommend others to buy from bank street I went to buy my very first new car and Moe and Joe were very helpful and friendly. Great experience & would recommend others to buy from bank street. More

Friendly staff - great experience! We recently bought a Santa Fe XL from Bank Street Hyundai. Like a lot of people, I was not looking forward to the experience of buying a car - but thi We recently bought a Santa Fe XL from Bank Street Hyundai. Like a lot of people, I was not looking forward to the experience of buying a car - but this time we were really pleased by the entire process. Sillin was our sales representative - she was so great to work with. She never pressured us in any way. She guided us patiently through the sales process and felt like our advocate at each step. She was awesome! The rest of the Bank Street Hyundai team worked really well as a unit, and clearly had the customer as their top priority. This is the second time we've bought a new vehicle from this dealership - and I wouldn't be surprised if we're back again in the future! More

Repeat purchase This is the third new car that I have purchased from this dealer, which has always been good and maintains that standard. The cars and the service mak This is the third new car that I have purchased from this dealer, which has always been good and maintains that standard. The cars and the service make return visits a pleasure. More

Purchased a 2013 Hyundai Genesis Coupe R-Spec I came into the dealership looking for a 2010-2012 genesis coupe on their used lot and ended up buying a brand new 2013 genesis coupe R-Spec. I was no I came into the dealership looking for a 2010-2012 genesis coupe on their used lot and ended up buying a brand new 2013 genesis coupe R-Spec. I was not even planning on buying a brand new car for another year or two but I got a great deal on the car and my sales person Sam was awesome! Very friendly and easy to talk to. Would definitely recommend! More

Very Friendly and Great Customer service I recently (2 weeks ago) walking in at Bank St Hyundai at the very last half hour before the shop closed right after visiting another Hyundai dealer i I recently (2 weeks ago) walking in at Bank St Hyundai at the very last half hour before the shop closed right after visiting another Hyundai dealer in the East end. Right away I was greeted by Sam with a very happy and friendly smile. When I told him I knew what i wanted, he promptly got us (my wife and I) to his desk.... he seemed very efficient and a good salesman for his first week on the job. Sam looked at our offer and immediately grabbed Amir the general manager to set up a deal. Amir was really friendly and explained the deal and terms and got us some bonus add-ons (free tinted windows and remote starter installation) to settle the deal and win our business. Amir was very nice and straight forward and congratulated me heartily towards my new (would be) car. By the end of the day, I was in the office with Ashur.... one of the finance managers at the location. Ashur was very outgoing and friendly and very easy to talk to; he made me feel very comfortable about my purchase, EVEN THOUGH, by the end of the day, the prices and terms offered to me changed, and the numbers became a bit higher due to sale of very many warranties for the car. And I truly hope the warranties sold to me are going to be worth it..... they seem to cover a lot and I guess I can have peace of mind knowing I am covered. As for the vehicle (2013 Hyundai Genesis Coupe 2.0T Premium, Manual Transmission).... I am very happy with the car; It is a GREAT looking car in and out. There are some minor issues that need attention and I hope they will be well looked after when I return to the dealer for my first servicing. There seems to be some issues with the manual transmission on these cars across the board; a rattling noise with disengaging the clutch at lower speeds and RPMs - which other owners claim is normal on this car. However, there seems to be an odd grinding feeling/noise that occurs during deceleration while the car is in gear. This sounds like its coming from the drive shaft...... and I hope it can be fixed.... and should be fixed under the warranty. But overall, I can say that the service and my experience with everyone at the dealership was really good and very friendly, and I would recommend business to friends. More