BMW Toronto

Ahmed and Kristen - TOP NOTHCH A+++ Experience Ahmed + Kristen @ BMW Toronto *** TOP NOTCH A+++ experience. We went into this dealership with our hackles up - expecting to be hard sold, pressured t Ahmed + Kristen @ BMW Toronto *** TOP NOTCH A+++ experience. We went into this dealership with our hackles up - expecting to be hard sold, pressured to commit - or ignored completely. We received the total opposite in every way dealing with Ahmed and Kristen from the moment we walked in. Ahmed was incredibly informative, with zero pressure, and actually ended up giving us promotions and incentives that we didn't even know about (after much research) VOLUNTARILY. He saved us over $7.5K....more than four thousand more than we had found online and through hours of research and calling around. After the initial model we test drove had higher payments than we were looking for with the options we wanted, Ahmed suggested looking at the 3 Series X Drive line due to the incentives and promotions currently available for that model. Within a day and a half we had multiple options to choose from, spec sheets, photos and pricing. Each option had MORE than we wanted for significantly LESS MONEY than our initial budget. He was incredibly responsive at all hours of the day and night for every little question we had. The total opposite of what we had expected (and the total opposite of what we had encountered at every other dealership). We were given an incredibly favourable credit for our non BWM trade in, and delivery of the vehicle in two days. Kristen spent an hour and a half on the day of delivery (with a big red bow on the car when it was presented to us!) walking us through all of the paperwork and then walking us through every option in the car, setting up our phones, bluetooth and driver preferences. We're incredibly over the moon with our lease - finding out there were additional upgrades on the vehicle we didn't think were included even - and to top it all off, were presented with a gift certificate as a thank you to buy some additional swag at the BMW Lifestyle store. A totally positive under promise-over deliver experience from start to finish. We won't hesitate to recommend this team to any and everyone looking. 1000% the best car experience we've had ever. More

Great customer service Samir helped me find the right car for me and was great at assessing what I was looking for. He gave frequent updates on the delivery of the car and w Samir helped me find the right car for me and was great at assessing what I was looking for. He gave frequent updates on the delivery of the car and was available for any questions following my purchase. All staff I dealt with there were extremely friendly and helpful. More

Excellent Service by BMW Toronto My experience here at BMW Toronto was awesome... specially because of "Samir Umer" who assisted me during the whole process of buying my first BMW. He My experience here at BMW Toronto was awesome... specially because of "Samir Umer" who assisted me during the whole process of buying my first BMW. He is definitely very knowledgeable and has all the answers you might have about your dream car. Thank you so much Samir. More

Great job by Usama It always comes down to the people that make a difference. My experience with the BMW brand has not always been positive but I will say that Usama tur It always comes down to the people that make a difference. My experience with the BMW brand has not always been positive but I will say that Usama turned that around. Since meeting him at the Toronto auto show in February 2017 my interactions with him have been friendly, professional and informative. He was able to expertly advise on all areas of the car purchase, no matter how detailed or obscure my questions were. My new 340i x-drive is an amazing car (had 335i previously) and every step leading up to it exceeded my expectations. Trust me when I say not all salespeople are created equal. Usama stands above the pack..... More

Great work Samir and BMW Toronto This was my second experience with Samir and as always, he completely exceeded my expectations in helping me buy a car with his knowledgeable advise. This was my second experience with Samir and as always, he completely exceeded my expectations in helping me buy a car with his knowledgeable advise. Great work Samir and well done. More

best sales person i need to thank samir the sales person who look after me to purchasing my dream car and went the extra extra miles to put in my car ,very profecinal a i need to thank samir the sales person who look after me to purchasing my dream car and went the extra extra miles to put in my car ,very profecinal and down to earth i realy rcomand him for anyone who goes to this dealership dalia More

Samir Umer was terrific. Responsive and got our car quickly Samir Umer got the deal done! We are very pleased with our car and Samir smoothly facilitated our trade in of a competitor car. Very happy overall! Samir Umer got the deal done! We are very pleased with our car and Samir smoothly facilitated our trade in of a competitor car. Very happy overall! More

Next level customer service with Samir at BMW Toronto Samir went above and beyond - from locating the perfect car to answering all of my daughter's questions about the different models we test drove. Samir went above and beyond - from locating the perfect car to answering all of my daughter's questions about the different models we test drove. More

Best Experience Samir Umer was very professional and caring person with attention to detail. He found me exactly what I needed in a timely fashion with constant updat Samir Umer was very professional and caring person with attention to detail. He found me exactly what I needed in a timely fashion with constant updates on the progress. And at a unbeatable price from the market. I couldn't have asked for a better person to make my car purchase. I highly recommend him if you are looking for a professional, courteous and genuine person to buy a car from. They are hard to find in this industry. More

Super Samir Sailing all the Way!!! :) Yesterday was a beautiful day for me!! Yeah, that's when I stepped into my new 2017 BMW X3!! I have been aspiring to buy a suitable BMW SUV for a whil Yesterday was a beautiful day for me!! Yeah, that's when I stepped into my new 2017 BMW X3!! I have been aspiring to buy a suitable BMW SUV for a while and was evaluating a few different options including Lexus, Mercedez and Audi in the market but I stopped looking any further when I met Samir Umer @BMW Toronto and went for a Test Drive in X3 a few days back. :)) Samir is a GREAT guy!! Patient, Knowledgeable and a DOER... and yes, carries an amazing friendly smile on his face at all times! What was most important for me that he had a ton of patience to LISTEN AND UNDERSTAND what I really wanted in my new car and what kind of budget I was working with!! (I honestly thought initially that I may not be able to afford this car but Samir made it possible for me!!) .. I got his call just a couple days after our Test Drive and what he said to me over the phone simply led me to rush all the way from Mississauga to Downtown Toronto and sign the papers! Put simply, I have actually gotten a far better value than what I was offered by any other dealership, and that make me so much more happy :) I strongly recommend Sales Expert SAMIR UMER at BMW Toronto if you're looking to get into a luxury car like BMW. Looks like I'll be his customer for a very long time! Thanks SAMIR, do you mind if I call you SUPER SAMIR??!! ;) More