BMW Toronto

Special thanks to Samir Umer Thanks Samir for an outstanding experience!! I appreciate your great advice, continuous support and addressing all my questions and concerns patientl Thanks Samir for an outstanding experience!! I appreciate your great advice, continuous support and addressing all my questions and concerns patiently. I could not be happier and would definitely recommend you to friends and family. Regards, Mahsa Mizrahi More

Samir Umer is the best! We purchased a BMW 540i x Drive a few months ago and we have to say that Samir Umer was amazing to deal with! From the moment we met him, we never fel We purchased a BMW 540i x Drive a few months ago and we have to say that Samir Umer was amazing to deal with! From the moment we met him, we never felt pressured or rushed to make a decision. We originally didn't think we would end up with a BMW as we were exploring many different options at the time but we felt that we instantly hit it off with Samir and knew that we wanted to work with him. On the day we finalized the sale, I had joked around that my birthday was 5 days away and that it would be amazing to have the new car as a birthday gift! We knew that the car was coming from a location within Canada and this was not really an option... or so we thought! Samir managed to make it happen and tricked us into coming into the dealership to "sign some papers" when in fact we were presented with the car wrapped up in a big red bow, cupcakes and flowers! All in all, we had a n amazing experience working with Samir and we highly recommend him and BMW Toronto. More

George Stefankiewicz is top-notch I bought a 323i from BMW sales professional, George Stefankiewicz 7 years ago and he was the most professional, honest, respectful and courteous auto I bought a 323i from BMW sales professional, George Stefankiewicz 7 years ago and he was the most professional, honest, respectful and courteous auto professional I've ever dealt with. He spent literally hours answering every single tedious question I asked him and was a pleasure to deal with. I'm going back to him later this year to trade in for a new vehicle. I'd recommend him to anyone. More

Usama best Sales guy @ BMW Toronto, and above all honest This my second car from Usama great guy very knowledgeable, honest and always gives great respect to his clients. I would highly recommend Usama if yo This my second car from Usama great guy very knowledgeable, honest and always gives great respect to his clients. I would highly recommend Usama if you want to have best deal in GTA. Amazing thing is after sale service by Usama and dealership no comparison with others in GTA. Usama works for his clients! More

Awesome service by Usama Over the past 2 years I have purchased 2 cars from Usama. Both times he was exceptional to deal with. I shopped around quite a bit for both cars and u Over the past 2 years I have purchased 2 cars from Usama. Both times he was exceptional to deal with. I shopped around quite a bit for both cars and ultimately came back to him as he was able to find me the best possible deal in the city with the exact packages I wanted. I highly recommend him for anyone that is in the market for a car. More

Buyer Beware! Buyer be ware! Bought a used 2012 x1 and complained right away that it wasn't driving properly. They took it for a test drive and said that that is th Buyer be ware! Bought a used 2012 x1 and complained right away that it wasn't driving properly. They took it for a test drive and said that that is the way it should drive. It didn't sit well with me so I took it to BMW Barrie and they put it up on the hoist and said that the tires were extremely cracked with dry rot and that the wire was protruding from the back passenger tire. They said it was too unsafe to drive and that they need to be replace immediately. I only have 49,000kms. I called BMW Toronto and told them the issue and they said "too bad, you didn't say the word "tire" as the problem from the beginning and they were going to do nothing about it" I had to replace the tires and when they did the job, they said they had a hard time getting the one tire off because it was so bad, I had to wait an extra 30mins to get it off. They couldn't believe how bad the tire was for only 49,000kms and believe they BMW Toronto sold me bad tires. BMW Toronto doesn't care about the safety of their customers and I was very disappointed with their excuses to do nothing. More

Ahmed and Kristen - TOP NOTHCH A+++ Experience Ahmed + Kristen @ BMW Toronto *** TOP NOTCH A+++ experience. We went into this dealership with our hackles up - expecting to be hard sold, pressured t Ahmed + Kristen @ BMW Toronto *** TOP NOTCH A+++ experience. We went into this dealership with our hackles up - expecting to be hard sold, pressured to commit - or ignored completely. We received the total opposite in every way dealing with Ahmed and Kristen from the moment we walked in. Ahmed was incredibly informative, with zero pressure, and actually ended up giving us promotions and incentives that we didn't even know about (after much research) VOLUNTARILY. He saved us over $7.5K....more than four thousand more than we had found online and through hours of research and calling around. After the initial model we test drove had higher payments than we were looking for with the options we wanted, Ahmed suggested looking at the 3 Series X Drive line due to the incentives and promotions currently available for that model. Within a day and a half we had multiple options to choose from, spec sheets, photos and pricing. Each option had MORE than we wanted for significantly LESS MONEY than our initial budget. He was incredibly responsive at all hours of the day and night for every little question we had. The total opposite of what we had expected (and the total opposite of what we had encountered at every other dealership). We were given an incredibly favourable credit for our non BWM trade in, and delivery of the vehicle in two days. Kristen spent an hour and a half on the day of delivery (with a big red bow on the car when it was presented to us!) walking us through all of the paperwork and then walking us through every option in the car, setting up our phones, bluetooth and driver preferences. We're incredibly over the moon with our lease - finding out there were additional upgrades on the vehicle we didn't think were included even - and to top it all off, were presented with a gift certificate as a thank you to buy some additional swag at the BMW Lifestyle store. A totally positive under promise-over deliver experience from start to finish. We won't hesitate to recommend this team to any and everyone looking. 1000% the best car experience we've had ever. More

Great customer service Samir helped me find the right car for me and was great at assessing what I was looking for. He gave frequent updates on the delivery of the car and w Samir helped me find the right car for me and was great at assessing what I was looking for. He gave frequent updates on the delivery of the car and was available for any questions following my purchase. All staff I dealt with there were extremely friendly and helpful. More

Great job by Usama It always comes down to the people that make a difference. My experience with the BMW brand has not always been positive but I will say that Usama tur It always comes down to the people that make a difference. My experience with the BMW brand has not always been positive but I will say that Usama turned that around. Since meeting him at the Toronto auto show in February 2017 my interactions with him have been friendly, professional and informative. He was able to expertly advise on all areas of the car purchase, no matter how detailed or obscure my questions were. My new 340i x-drive is an amazing car (had 335i previously) and every step leading up to it exceeded my expectations. Trust me when I say not all salespeople are created equal. Usama stands above the pack..... More

Excellent Service by BMW Toronto My experience here at BMW Toronto was awesome... specially because of "Samir Umer" who assisted me during the whole process of buying my first BMW. He My experience here at BMW Toronto was awesome... specially because of "Samir Umer" who assisted me during the whole process of buying my first BMW. He is definitely very knowledgeable and has all the answers you might have about your dream car. Thank you so much Samir. More