
BMW Toronto
Toronto, ON
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Efficient, hassle free service from Usama Khan Personalized service. Capable and friendly. Very pleasent experience. Usama identified my car needs and provided individualed advice. I was satisfied Personalized service. Capable and friendly. Very pleasent experience. Usama identified my car needs and provided individualed advice. I was satisfied with both the service and the end product, my car. Thanks. More
Great experience buying a BMW 2018 X3 M40i! From the moment I walked into the dealership through to delivery Samir did a great job. From picking colours, to coordinating delivery and keeping me From the moment I walked into the dealership through to delivery Samir did a great job. From picking colours, to coordinating delivery and keeping me informed week by week to the final delivery and training, and exceptional experience. More
Samir Provided Excellent Customer Service Samir provided us with excellent service – he was very responsive and always available to answer questions. It was a great buying experience and we ar Samir provided us with excellent service – he was very responsive and always available to answer questions. It was a great buying experience and we are thrilled with our new i3. Thanks Samir! More
Fabulous attention We were just starting to look at vehicles and BMW was our first stop. Samir was so patient with us and exceeded our expectations for a friendly salesp We were just starting to look at vehicles and BMW was our first stop. Samir was so patient with us and exceeded our expectations for a friendly salesperson. We changed our minds several times on our choice of cars and Samir was so patient. Delivery of my new convertible was also outstanding, a birthday celebration that will stay with me for a long time. More
Samir Umer is the best! He dovetails his work to your needs. When my car was deemed totalled I thought it would be impossible to replace. Samir worked tirelessly with BMW Financial, my insurance company and myse When my car was deemed totalled I thought it would be impossible to replace. Samir worked tirelessly with BMW Financial, my insurance company and myself. He educated me on all the designs and features of my range of potential BMW's and found me the last car in Canada with my requirements, a gorgeous 2018 BMW 430i xDrive Gran Coupe! Samir was a kind and intelligent sales person. He answered his phone and emailed within minutes - a responsiveness I value. And he's funny too - a true service experience, a joy to work with. Thank you Samir!!! More
Great experience with Samir Umer a seasoned professional About a year ago I started to explore options on what to get when I had to return my 2014 328d in June. Being a car nut I heard very good things about About a year ago I started to explore options on what to get when I had to return my 2014 328d in June. Being a car nut I heard very good things about the new M2 - most importantly, at 6'4, was the sunroof delete option. I was fortunate to meet Samir Umer. He listened to my wish list and started his investigation. Any new car, especially one as popular as the M2, is in high demand and there wasn't a surplus of used ones kicking around. I didn't want to order a brand new one and it didn't look like a used one was going to arrive in time. Fast forward 12 months. I had purchased another marque and didn't like it. I test drove a M240i xdrive and it checked off all my boxes. I even fit with a sun roof!. Samir , again proved to be the consummate profession - knowledgeable, attentive and negotiated the best deal possible. He also delivered the car BEFORE the scheduled delivery date. I would highly recommend Samir Umer if you're looking for a new or used BMW. More
Lack of communications and insight among the team The experience I’ve had is less than to be expected. They oversell and under deliver on seemingly basic tasks. Only one service advisor has been exep The experience I’ve had is less than to be expected. They oversell and under deliver on seemingly basic tasks. Only one service advisor has been exeptional to deal with, providing insight from information on file and the make of vehicle. Shop work is good, service advisor knowledgeable, there just seems to be a lack of communication between departments. More
Excellent experience with Samir Umer! If you are in town to buy a BMW, you must see Samir Umer. He was a bliss throughout the purchase and delivery process. Very patient, organized, knowle If you are in town to buy a BMW, you must see Samir Umer. He was a bliss throughout the purchase and delivery process. Very patient, organized, knowledgeable and personable. I am fully satisfied and glad he was my SA for my X3 purchase. It couldn't have been a better experience. Cheers Samir, you are the best!! More
Vince Cappella arranged a lease on 2018 X1 for me and the family. Vince was great. He even drove a car to my home so I could see how it would fit in our small parki arranged a lease on 2018 X1 for me and the family. Vince was great. He even drove a car to my home so I could see how it would fit in our small parking port. Outstanding service. We are very happy with the car. And he managed to entertain our kids while we were doing the paper work. Thank you, Vince! More
Samir Umer, outstanding sales person! Samir Umer, provided me with the best experience at BMW. If you are looking to buy a car, make sure to make a stop and visit Samir, even if BMW is no Samir Umer, provided me with the best experience at BMW. If you are looking to buy a car, make sure to make a stop and visit Samir, even if BMW is not on your list. I have been a BMW owner for 12 years, it was time to start looking for a new car. BMW was not on my list, as I found the services department had declined at BMW Toronto, where I purchased my first car. I just happened to stroll into the show room one day, as my car was being serviced. Samir came by and introduced himself, he took the time, he showed me the new 5 series, even though I told Samir I was not purchasing another BMW, I was looking to buy another brand, and explained to him why BMW was not in the running. He said "no pressure, I'll just explain what's new in the BMW 5 series". He spend about 45min. with me, I was very impressed, he suggested I go for a test drive, and then I could compare with the other brands that I'm considering. So I did, made an appointment for a test drive, Samir spend more time reviewing all the options and making it very hard not to consider BMW. After all that, BMW was in the running once again. I ended up buying the new 5 series. Once again Samir, was there. Making sure that my order was perfect. He gave us the best deal and the best service ever. My husband and I were very impressed. But it didn't end with sale, after the order was placed, Samir update us weekly to advise us the stages the car was at. To the very end Samir was there. Picking up the car, he spent 3hrs explaining the car. Samir is one of a kind, he is informative about his BMWs, (his knowledge about BMW is amazing) friendly, honest, doesn't pressure, takes his time with the client. I have never had this experience buying a car before. Samir has a way about him, he insures that his clients have a 5star experience. Thank you Samir More