BMW Toronto

Vince Capella is the reason I bought BMW! I had lived in the US for a long time and arrived back in Toronto without a car. I was primarily debating between BMW and Mercedes, and I had not pre I had lived in the US for a long time and arrived back in Toronto without a car. I was primarily debating between BMW and Mercedes, and I had not previously owned either brand. I ultimately bought a BMW because I met Vince Cappella on my first visit and he was so welcoming, informative, genuine, and interested in me and my needs. He invested 1.5 hours in my first visit, another hour in my second visit, and then more time in the third visit trying to find the perfect version of the car to lease. He also spent time in between sending me information by email and chatting by phone, and was always patient and responsive. All in all, he was incredibly helpful, as well as fun and kind. He made me feel so comfortable with my decision, and didn't pressure me at any point along the way. It felt like I was getting guidance from a family friend, not from a typical salesperson. The other staff that helped with the lease paperwork etc, and also with the technology orientation when I picked up the car, were also so pleasant and helpful. All in all, my experience was extremely positive, from beginning to end. I won't get into the details, but suffice it to say that my experience at Mercedes (downtown) was the polar opposite. They acted as if they sell so many cars that my purchase would be a mere drop in the bucket. BMW and Vince and his team are the best! Kim More

Great experience getting 2019 M2 Competition Samir did a great job in getting me into one of the first M2 Competitions in Canada. I was in touch with him since 2015, passed on the original M2, an Samir did a great job in getting me into one of the first M2 Competitions in Canada. I was in touch with him since 2015, passed on the original M2, and came back for the M2 Competition when it was announced with a whole host of upgrades from the M3/4 line. Samir was great to deal with, efficient at getting my order in the queue and following up throughout the process. I didn't have to deal with any dealer markup, or allocation priority games, even on an in-demand M car like the M2 Comp, so I'll definitely return for any other BMWs I'm interested in in the future. More

I drive a BMW because of Samir Steven H Not only did I check out other brands. I checked out also other BMW dealerships. I liked the BMW best compared to other brands. Howeve Steven H Not only did I check out other brands. I checked out also other BMW dealerships. I liked the BMW best compared to other brands. However without Smirs effort I would have never chosen the BMW. It was him who made it happen. I enjoy my new car very much and therefore I recommend this dealership. More

BMW i3 Usama Khan In a market as saturated as this where nearly all brands are producing very compelling offerings it can be a rather challenging process to find a bran In a market as saturated as this where nearly all brands are producing very compelling offerings it can be a rather challenging process to find a brand to put your trust into. Outside of marketing the people at each and every dealership are the face of these brands. They have the absolute greatest influence on customers and we are trusting and buying into these staff as much as the car. They become even more valuable then the simple specifications of any given model. We visited many many dealerships looking for our new vehicle. The staff at BMW Toronto dramatically stood out as personable and enthusiastic people. They encouraged us to look into new things and spent loads of time with us making sure we were not just comfortable along every step of the way but incredibly informed. Among the staff our sales associate was Usama Khan, who I don’t quite have a comprehensive enough vocabulary to explain all the awesome that he is. He could not have done a better job at guiding us through the somewhat daunting process of buying a vehicle. He was incredibly responsive and personable and always had a vivid grasp as to what may on our minds at any given time. Usama is excellent at putting himself in the position of the client and understanding the questions and concerns that may arise and addressing them before we could even bring them up. We will certainly be visiting again for our next car and the main reason for that will be Usama not just the vehicle itself, which is also great :) We still pop by when we’re in the area just to bug him and say hi, well after taking delivery of the vehicle. He also has an extensive sock collection which is cool if you like socks. More

The good, the excellent and the exceptional service Is a Saturday afternoon and is my first time to this dealership. My first impression, I could see signs are clear, nice greeting from reception and pl Is a Saturday afternoon and is my first time to this dealership. My first impression, I could see signs are clear, nice greeting from reception and places are tidy and clean. We check out the new car on the first floor for about 20 mins, we continue heading up to 3th-floor for the pre-owned section. In no time after we walk up, Ambross Ip, approached us with a greeting feel at home. The dialogue through and through feel like he really care what we can get the best out of our needs. Once we decided what we like, he continues to provide excellent service throughout our negotiation process without stress or pushy sales pitch. His trustworthy and honestly given us a worry-free transaction at ease. The day we pick up the car he also takes time to show us how to use the idrive. I have to praise his service are exceptional down to the detail. We are grateful we met such a professional salesman. BMW Toronto Job well done! More

Great service! I am a first time BMW owner and I am extremely happy with my car. Adrian Tsang was the sales consultant that gave me the test drive and he answered a I am a first time BMW owner and I am extremely happy with my car. Adrian Tsang was the sales consultant that gave me the test drive and he answered all my questions and was extremely responsive. Everyone at BMW Toronto are great including Michael Bedard who walked me through the orientation on delivery. I highly recommend this dealership. The service is top notch! More

New Car - Satchel Ives We could not be happier with our new BMW 440i! and more importantly the service we received from Satchel Ives. He was incredible to work with, suppor We could not be happier with our new BMW 440i! and more importantly the service we received from Satchel Ives. He was incredible to work with, supportive and straight forward throughout our entire dealings with him. And I must mention his knowledge of the BMW brand and our vehicle specifically was top notch. I will be recommending him and the BMW Toronto dealership to all my friends looking for a new car. We will absolutely be back and would be happy to deal with Satchel anytime. Thomas and Kate Karman More

Great service for great experience Mr.Samir Umer, the sales consultant was excellent with the professional service provided and made me feel really comfortable. From the first day I wal Mr.Samir Umer, the sales consultant was excellent with the professional service provided and made me feel really comfortable. From the first day I walked into the showroom, I felt positive about buying a new car and the experience I got. He motivated me to buy the car and was helping me out to get my preference on the car. I would definitely recommend Samir to my family and friends for a professional experience. More

Great Experience I would like to thank George Stefankiewicz for his efforts and professionalism in finding me another vehicle quickly after the loss of my previous car I would like to thank George Stefankiewicz for his efforts and professionalism in finding me another vehicle quickly after the loss of my previous car. More

Samir Umer is amazing. Samir Umer is an extraordinary sales person. He has ambition and integrity. He will literally take money out of his pocket to ensure you are a happy Samir Umer is an extraordinary sales person. He has ambition and integrity. He will literally take money out of his pocket to ensure you are a happy customer by the time the deal is done. Incredible. More