
BMW Toronto
Toronto, ON
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Staff were nice, Luke Cooper was an exceptional sales rep. Really made it easy and comfortable for us in terms of car shopping. Expectations were set and met. I will return to this dealership as a car bu rep. Really made it easy and comfortable for us in terms of car shopping. Expectations were set and met. I will return to this dealership as a car buyer again. More
The service advisor John Hendrix is very well trained and a remarkable problem solver providing a service call a hidden value of the brand. Thank you, John! a remarkable problem solver providing a service call a hidden value of the brand. Thank you, John! More
I never thought I’d get a bmw but now I can’t even sit behind another car. I bought my first custom car from Samir and he made the whole process very seamless. Kept me updated on the status of my car ever behind another car. I bought my first custom car from Samir and he made the whole process very seamless. Kept me updated on the status of my car every week. His videos on youtube are also very informative specially for a first time bmw owner! More
Great efficient service with efficient booking and effective intake , timely communications and smooth return of the vehicle as promised . Really nothing to improve Keep it up effective intake , timely communications and smooth return of the vehicle as promised . Really nothing to improve Keep it up More
Yoga Warren helped me with my purchase!He was very Yoga Warren helped me with my purchase! He was very responsive, knowledgeable,kind and patient!!!!! I am so happy with the service and would suggest Yoga Warren helped me with my purchase! He was very responsive, knowledgeable,kind and patient!!!!! I am so happy with the service and would suggest anbody I know!!!! More
Service incomplete. Problem persists Have to make a new service appointment. The last appointment took 3 days and yet the problem still persists. Waste of time service appointment. The last appointment took 3 days and yet the problem still persists. Waste of time More
I would like to give Reza at BMW Toronto high praise. He completely took care of me on the trade in of my 10 yr older 328i and the purchase of a beautiful certified pre-owned. I highly recommend Reza and y completely took care of me on the trade in of my 10 yr older 328i and the purchase of a beautiful certified pre-owned. I highly recommend Reza and you should specifically ask for him when you go in to BMW Toronto. More
I wanted to give 5 stars to Samir Umer for his excellent service throughout the whole sales and delivery process for my new vehicle. If you are looking to buy a vehicle from BMW Toronto and want to deal wit service throughout the whole sales and delivery process for my new vehicle. If you are looking to buy a vehicle from BMW Toronto and want to deal with truly welcoming and pressure-free salesperson - go straight to Samir; the other positive reviews here about him do the justice! Samir is very approachable not just during sales process: he gladly helped me in the showroom before we ordered the vehicle. I was initially dealing with another salesperson whom I was not happy with, so once I made a decision to buy the vehicle from BMW Toronto, I immediately called and asked for him. The buying process was smooth, pressure-less, and fair; I was happy with my deal. Samir managed to get my order in production early, and I was provided with weekly updates throughout the production. Samir was super flexible and accommodating with delivery date and time. Samir was attentive to my needs on delivery as well: I was also looking to get the vehicle detailed, so he followed all of my instructions. We were able to squeeze installation of M Performance front lip before the delivery as well. The awesome part of the delivery experience is, Samir has his YouTube channel so one can watch his videos to learn about the vehicle easily. Overall, super comfortable and smooth experience since showroom to the delivery date. Thanks a lot Samir! More
Went for a scheduled service in Dec 2020. Very unprofessional staff with 0 skills/attempts to keep the customer informed about the work being done. I felt that they were short staffed and they jus unprofessional staff with 0 skills/attempts to keep the customer informed about the work being done. I felt that they were short staffed and they just tried to fool me. After keeping the car for 10 days they just said that BMW doesn't support the feature anymore, due to software updates. Extremely frustrating experience. Do not recommend this center for service. More