BMW MINI Nanaimo

My experience at Mini Nanaimo was a very positive experience. I was given excellent customer service and must say Ashley Fedun was a pleasure to deal with. She was very informative, kept me up to da experience. I was given excellent customer service and must say Ashley Fedun was a pleasure to deal with. She was very informative, kept me up to date with the progress of my car, and assisted with Taxi to and from the dealership. I appreciated that there was a tea available to enjoy while I waited for my car and having my little car washed was a nice touch Thankyou Mini Nanaimo I am now reviewing my quote to decide how to proceed forward. More

Staff is efficient and informative. Always informed about service and requirements. Furure appointments are set up. Always informed about service and requirements. Furure appointments are set up. More

Racheal Russell our sales rep was very helpful and a great person to deal with, and the other staff we came in contact with were very pleasant and helpful also. great person to deal with, and the other staff we came in contact with were very pleasant and helpful also. More

My experience was a great experience and staff was knowledgable when I needed things answered they were able to get the answers for me my experience was great and I do recommend this dealership going knowledgable when I needed things answered they were able to get the answers for me my experience was great and I do recommend this dealership going forward More

Ben and the staff at BMW Nanaimo are awesome. I felt like a somebody when I walked through the door. I have bought several cars from this dealership over the years and would highly recommend th I felt like a somebody when I walked through the door. I have bought several cars from this dealership over the years and would highly recommend them. More

We are always welcomed with courtesy and a smile when in person or on the phone with the staff at Nanaimo BMW. person or on the phone with the staff at Nanaimo BMW. More

Great service dept. Prompt and efficient follow up. Good communication and explanation during the repair process. Prompt and efficient follow up. Good communication and explanation during the repair process. More

Always a pleasant atmosphere at Mini. Hassan prioritized my car when I ran it out of oil, and now its running great. He caught it and wouldn't let me leave knowing the damage it could do Hassan prioritized my car when I ran it out of oil, and now its running great. He caught it and wouldn't let me leave knowing the damage it could do to the car. They drove me back to work and picked me up after. Thank you to the team effort. More

Had a wonderful experience purchasing my new mini. Sales team were wonderful and I love my new EV. Would highly recommend BMW Mini Nanaimo! Sales team were wonderful and I love my new EV. Would highly recommend BMW Mini Nanaimo! More

Experience with current service advisors has been excellent. Appreciate the frequent and relevant communication and the efforts to ensure the efficient return of my vehicle. Thank you especially to excellent. Appreciate the frequent and relevant communication and the efforts to ensure the efficient return of my vehicle. Thank you especially to Ashley. More