Auto West BMW

One of the best experience of buying a new car. Excellent customer service. Highly recommend to my friends buying from them. Excellent customer service. Highly recommend to my friends buying from them. More

Doi - provided excellent customer service! Would not hesititate to comeback for my next service or recommend others. Would not hesititate to comeback for my next service or recommend others. More

Excellent vehicles, Excellent Service. The staff are knowledgeable and very customer friendly. We would not purchase or lease a vehicle from anywhere else! Thumbs up The staff are knowledgeable and very customer friendly. We would not purchase or lease a vehicle from anywhere else! Thumbs up More

Great people, made me feel comfortable answer all my questions. Tony was a great sale person questions. Tony was a great sale person More

PJ is awesome, he helped me with my yearly car service. He made my experience great as he provided honest opinion on things in my service that needed to be completed and things that could wait. He was frie He made my experience great as he provided honest opinion on things in my service that needed to be completed and things that could wait. He was friendly and very attentive to all the individuals he was working with. More

Auto West has treated me very well over the years. They have worked well with me to keep my 2006 330i running so very well I still can't part with it. I hope my luck continues with my M240i They have worked well with me to keep my 2006 330i running so very well I still can't part with it. I hope my luck continues with my M240i More

It is nice place. Worker are nice and efficient. Every time I enjoy to go there. Worker are nice and efficient. Every time I enjoy to go there. More

Very stressful process. There was poor communication with this sales representative and he seemed more aggressive to sell rather than eager to help me in my buying process. There was poor communication with this sales representative and he seemed more aggressive to sell rather than eager to help me in my buying process. My family has been buying new and used BMWs for more than 10 years now, and have always had great customer service experiences. But this experience was absolutely atrocious, and makes me question his competence in his role. There was a lack of communication, and nothing was ready when it was time to pick up the car. When I did receive the car (a week after the initial purchase), the sales rep could not find the key or matts, and the interior wasn’t properly detailed. The system was not factory set, and the previous owner’s information was still in the car. I will never be coming back here. More

Stood in the shop for 10 minutes, but no one came by. Asked the receptionist to see if she can get anyone to come and help us. We stood near the receptionist and saw her dose off and did nothing for 15 m Asked the receptionist to see if she can get anyone to come and help us. We stood near the receptionist and saw her dose off and did nothing for 15 minutes until we asked again which, she replied with "I'll look into it" and proceeds to do nothing again. Finally, a sales rep came and told us that we can only test drive vehicles once we paid the deposit. Yes, we would love to spend thousands of dollars on a car that we have never driven before. More