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Audi Richmond

Richmond, BC

4.9
761 Reviews

5600 Parkwood Crescent

Richmond, BC

V6V 0B5

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761 Reviews of Audi Richmond

April 12, 2021

Great experience!Friendly people and excellent service Great experience! Friendly people and excellent service with our sales person, Dylan. Good knowledge of their product, on time and everything went ve More

by Jrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hanna, Go Auto Group
Apr 13, 2021 -

Audi Richmond responded

Hello Richard, thank you so much for leaving us your feedback! We're so glad you hear you had a great experience with Dylan and the rest our our Team. We look forward to your next visit. Drive safe! Sincerely, Your Friends at Audi Richmond

April 11, 2021

I rate the service and product my wife, sister and I received at Richmond Audi recently a solid 10/10! Between the 3 of us we recently purchased and an SQ7, and SQ5 and had my RS7 serviced. Tony Bishou More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Apr 12, 2021 -

Audi Richmond responded

Hello Brad and Janine, thank you so much for taking the time to leave us feedback! We are elated to hear you had a great experience with Tony, Dylan, Jeff, and the rest of our Team. We believe that the vehicle purchase experience is one of the most exciting part of a vehicle journey, so we do everything we can to make sure everyone gets the full VIP treatment in our dealership. We will for sure pass your kind words to our team! In terms of gifts, we really appreciate the offer, but it might not be the best option due to covid-19 health and safety concern. Hearing about your excitement and joyful moments with your new vehicle is a great gift for us! We look forward to your next visit. Drive safe and enjoy your SQ7, SQ5, and RS7! Sincerely, Your Friends at Audi Richmond

April 10, 2021

Audi Richmond knows all our secrets! Our first purchase was the Audi TT at Thanksgiving 2019, a beautiful sexy car, simply perfection--When we turned over our Mini Cooper... I had to excuse myself to call More

by Karri + Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bishouty, Darrell Northcott, Sherry Che, Roy Zhang, Go Auto Group
Apr 12, 2021 -

Audi Richmond responded

Hello Karri and Steve, thank you so much for taking the time to leave us a 5-star review! We're so glad to hear you had a great experience with Roy, Darrel and the rest of our Team. Your Satisfaction is our #1 priority, so we do everything we can to ensure you get the full VIP experience every time you visit. We're happy that we could help you find the perfect vehicle for you and your furry family. We wish you a joyful journey with new Q5 and all of its cool features! Thank you again, Karri, Steve, Parker, and Charlie. We look forward to seeing you all again soon! Sincerely, Your Friends at Audi Richmond

April 09, 2021

This is our family second purchase at Audi Richmond. It has been a very pleasant experience in purchasing a new Q3. Jerry Zeng, our salesperson, is very patient in helping us to find the exact car that sui More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Zeng, Sherry Che
Apr 12, 2021 -

Audi Richmond responded

Hello Chris, thank you so much for leaving us a review! We're so glad you had a great experience with Jerry, Sherry, Howard, and the rest of our Team. Our company mission is to make a meaningful difference in our clients' lives, so we treat everyone like family and make sure every interaction is a friendly one. We're happy that we could help you find the perfect vehicle. Enjoy your newQ3! Sincerely, Your Friends at Audi Richmond

April 04, 2021

We would highly recommend Richmond Audi. The service was excellent when we purchased our new vehicle from Jerry C. He was very helpful and knowledgeable about finding the best vehicle for our needs! More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Apr 05, 2021 -

Audi Richmond responded

Hello RS, thank you so much for leaving us 5-star feedback! We're so glad you had a great experience with Jerry and our Team. Our goal is really to find the vehicle that's right for you and that fits your lifestyle. Drive safe, and enjoy your new Audi! Sincerely, Your Friends at Audi Richmond

April 04, 2021

Bought a new Etron and never had a rundown of the car, was just handed the keys with not even a manual in the suv. People were very nice but the purchase experience was very subpar. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Go Auto Group
Apr 16, 2021 -

Audi Richmond responded

Dear JD, thank you for taking the time to provide us with this review. As we talked about in our face to face meeting, we apologized for your delivery experience. We pride ourselves on ensuring your purchase and subsequent delivery is exceptional, and for reasons mentioned to you in person, we realize that did not happen. We have used your situation as a teaching opportunity for our Team, and rest assured we will endeavor to make sure it doesn’t happen again. Also as mentioned, should you have any questions about your car, we’d love to provide you with second delivery if you wish. If you have any other questions, please do reach out to to us. Sincerely, Your Friends at Audi Richmond

April 01, 2021

I always come to Audirichmond for my car purchase and services. They are very friendly and professional. I am really happy for my each visit here. More

by Agnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Apr 05, 2021 -

Audi Richmond responded

Hello Agnes, thank you so much for leaving us a 5-star review! Our company mission is to make a meaningful difference in our clients' lives, so we treat everyone like family and make sure every interaction is a friendly one. We look forward to your next visit! Sincerely, Your Friends at Audi Richmond

March 29, 2021

The sales personals at Audi Richmond are friendly and professional. They listen to the requirements by the clients and try to come up with the best solution for them. More

by hdibadj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiroshi
Mar 29, 2021 -

Audi Richmond responded

Hello Dibadj, thank you so much for leaving Hiroshi and us a great review! Your satisfaction is our #1 priority, so it's good to hear you left with a smile. Thank you for letting us be part of your new vehicle journey! Sincerely, Your Friends at Audi Richmond

March 27, 2021

Good service , just need a curtsy car for work purposes. Everything explains well , helps all there, thanks for the car check up and free car cleaning/ wash More

by Dat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Mar 30, 2021 -

Audi Richmond responded

Hello Dat, thank you for taking the time to leave us feedback! We are glad you had a great experience with our Service Team. The number of our courtesy cars are limited; therefore, there might be times we are unable to provide them, depending on types and length of the service/repair. We really appreciate for your understanding and look forward to your next visit. Drive safe! Sincerely, Your Friends at Audi Richmond

March 25, 2021

This is my third vehicle from Audi of Richmond. That speaks for itself! I have always received exceptional service all the way from the front desk through the service department. More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Raji
Mar 29, 2021 -

Audi Richmond responded

Hello Tanya, thank you so much for your feedback! We are glad you have a great experience with our Team every time you visit. Thank you for letting us be part of your vehicle journey for such a long time. We look forward to your next visit! Sincerely, Your Friends at Audi Richmond

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