Audi Richmond

I bought a used (2017) Audi Q3. George was great to deal with. Good customer service. Unfortunately, the inspection team missed some scratches. Audi had the main ones fixed with no questions asked but after with. Good customer service. Unfortunately, the inspection team missed some scratches. Audi had the main ones fixed with no questions asked but afterwards I found a couple others that were lighter. So, more detail-oriented on the inspection of the body would be good. Otherwise, I would've put 5 stars. The car seems to be in good working order. More

Excellent service Wonderful experience with the sales Excellent service Wonderful experience with the sales representatives Would highly recommend this dealership to other people Thank you Tom, Jerry Excellent service Wonderful experience with the sales representatives Would highly recommend this dealership to other people Thank you Tom, Jerry and Ashley for your help in getting the new car More

We were really happy with the whole Audi Richmond team. Michael helped us all the way till we found our perfect car. The rest of the team are also awesome. Can't recommend highly enough. Michael helped us all the way till we found our perfect car. The rest of the team are also awesome. Can't recommend highly enough. More

Audi Richmond is awesome. Jerry Z. worked tirelessly to find what I was looking for, and the management team of Jacky, Tom and Sherry made sure the entire purchasing process was as fluid as it could be. I find what I was looking for, and the management team of Jacky, Tom and Sherry made sure the entire purchasing process was as fluid as it could be. I highly recommend Audi Richmond. More

I wanted to express how great our experience was with Audi Richmond, the staff and management were just awesome to deal with, professional, honest, no high pressure games, they knew their products and th Audi Richmond, the staff and management were just awesome to deal with, professional, honest, no high pressure games, they knew their products and their programs. They made the experience seamless and painless for us. Jim Wan was our salesman, a very nice, smart young man, that never over promised, and when he did not know something 100% he investigated and got back to us right away. Jim has great follow up and always made us feel very comfortable, he took lots of time to go through everything with my wife in particular, as she likes lots of details and he explained everything in as long as it took, without reservation. My wife and I love our new Audi A5 Convertible an our experience with Jim Wan & Sherry Che in finance and the whole team at Audi Richmond was first rate. Thank you, Team Audi Richmond!!! More

My experience was nothing short of Fantastic. Ashley Raju was great to work with and I will recommend anyone to visit her and the team at Audi Richmond. was great to work with and I will recommend anyone to visit her and the team at Audi Richmond. More

We're happy with our new SQ5 2021, a very special color and nice package. Aelred was very friendly, helpful, patient and knowledgable. Great experience with Audi Richmond again. and nice package. Aelred was very friendly, helpful, patient and knowledgable. Great experience with Audi Richmond again. More

Jerry was friendly and helpful the entire time thru the process. Even though I didn't sold my previous car with them, he waited for me to sell and come back to purchase the new Audi. process. Even though I didn't sold my previous car with them, he waited for me to sell and come back to purchase the new Audi. More

Sales advisor - Wilson Mei was very helpful and he tried his great effort to make things happen. I appreciated his assistance very much. Receptionists were nice to clients. It was a wonderful experience to his great effort to make things happen. I appreciated his assistance very much. Receptionists were nice to clients. It was a wonderful experience to shop at Audi Richmond. I love the brand “Audi”. More

This is second car I’ve purchased from Audi of Richmond. The only reason I came was because of Dylan Hanna. His product knowledge of each car is exceptional. Patience to deal with me changing from model The only reason I came was because of Dylan Hanna. His product knowledge of each car is exceptional. Patience to deal with me changing from model to model. The whole process was smooth from purchase to delivery. Great experience. Loving my new ride! More