Audi Richmond

My husband and I went into Audi to look for our next car. We met Lucy Zhao who was very knowledgeable and delivered excellent customer service by being very patient with our queries and displayed professiona We met Lucy Zhao who was very knowledgeable and delivered excellent customer service by being very patient with our queries and displayed professionalism. She did the best she can to ensure our concerns were addressed. It made the whole process smooth and quick. I would highly recommend Lucy from Audi Richmond. More

This dealership under the direction of Mark Warsaba stands apart from all others, even those with the same brand. The culture of service and the desire to create an above average buying experience is e stands apart from all others, even those with the same brand. The culture of service and the desire to create an above average buying experience is evidenced in all they do. Even though this dealership is well out of the way for me, I would do it all again in a heartbeat. Well done Audi Richmond. More

Eric Chen was a pleasant to work with. He's very knowledgeable and professional. He understood our needs and didn't rush us to decide. Eric followed up with us a few days after the sales t He's very knowledgeable and professional. He understood our needs and didn't rush us to decide. Eric followed up with us a few days after the sales to make sure everything is okay. We felt very welcomed and and the sale was well planned out and communicated during the whole process. I would definitely recommend Eric at Audi Richmond. More

alex is a very good salesman. he is very patient. anna is a very good sales manager . he is very patient. anna is a very good sales manager . More

Carl Olan is amazing. He answered all my questions and very patient throughout the process (this is my first car so I was very nervous). Keith walked me showed me all He answered all my questions and very patient throughout the process (this is my first car so I was very nervous). Keith walked me showed me all the features on the car. He's funny and informative. More

Efficiently run and very professional. The attention to detail was appreciated. David Tran looked after us and ensured a smooth transaction. The attention to detail was appreciated. David Tran looked after us and ensured a smooth transaction. More

Great service and very knowledgeable staff . Fast and quality service with great follow up with communication Fast and quality service with great follow up with communication More

Amazing experience, They went above and beyond, Lucy and all the management staff are top notch and we will definitely be back here to buy future vehicles. Many thanks for a wonderful experience and ta and all the management staff are top notch and we will definitely be back here to buy future vehicles. Many thanks for a wonderful experience and taking care of all our concerns. More

Had a good experience. Sales rep Jerry Guo was very helpful and kind. Would go back to Richmond Audi. Sales rep Jerry Guo was very helpful and kind. Would go back to Richmond Audi. More

Great experience. We were greeted by Tony the Sales Manager, when we arrived to have a look at colour options for a Q8 and then introduced to Wilson our Brand Speciali We were greeted by Tony the Sales Manager, when we arrived to have a look at colour options for a Q8 and then introduced to Wilson our Brand Specialist, who worked through his vacation to ensure we had all our questions answered then back to Tony who made all the financial elements fall into place. Anna took care of the business end of things and presented reasonable options for us to consider and Keith explained the features of the vehicle and helped to get the initial programming and apps going for us. Mark the General Manager stopped by and asked if he could show us features of our new vehicle as it was the same as the one he was driving to help get us out the door on a busy day at the dealership. We felt well taken care of by all and wouldn't hesitate to recommend Audi Richmond to our friends and family. In fact we already have. More