Audi Richmond

You guys need to give a round of applause for Jerry Guo, best sales friend ever, super nice and patient, explains everything well done, helps fulfill all your requests, please give man a raise, so thankful best sales friend ever, super nice and patient, explains everything well done, helps fulfill all your requests, please give man a raise, so thankful for his help in getting my new rs5. Best sales person. Helps me track my order when he’s off work, super nice. More

Aaron, and everyone who we dealt with were fantastic. My wife and I drove down for the day (along with our 7 month old) to trade in our Q5 for a Q7. Their staff was friendly, helpful, and accommodating t My wife and I drove down for the day (along with our 7 month old) to trade in our Q5 for a Q7. Their staff was friendly, helpful, and accommodating to our situation. Their trade in value was extremely fair, and worked with us to put together a deal that was fair and reasonable based on the current markets. I would %100000 recommend them to anyone looking to buy a new or used vehicle. Now I just need to save up to buy an SQ7 in the future! More

Alex is the best! He was super patient and nice! Answered all my questions and provided me with detailed information about car and also suggestions. I found my dream c He was super patient and nice! Answered all my questions and provided me with detailed information about car and also suggestions. I found my dream car with his help. Thanks again Alex! More

Salesman was excellent. All went smoothly he was available to answer all questions. Double check car not pdi well. Right front tire was down 20!!! It has been filled and is All went smoothly he was available to answer all questions. Double check car not pdi well. Right front tire was down 20!!! It has been filled and is fine so it wasn't checked. A little fristrating but again Michael has been awesome More

I chose to go to Audi Richmond because they have a wide range of cars that fit my criteria, including one that had all my desired specs. The sales process was swift and convenient by George Lu, who has range of cars that fit my criteria, including one that had all my desired specs. The sales process was swift and convenient by George Lu, who has a very pleasant attitude. The numbers Audi Richmond presented for the car as well as my trade-in were reasonable and in line with what I was looking for, so the deal was quickly done. The only negative I could point out is some extensive waiting in the showroom before paper work or approvals are processed. The upbeat music helped a little. And, of course, the up-selling of extra cover is always an unwelcome nuisance, but simply part of the game. At the end of the day I ended up with a formidable used Audi Q3 in perfect condition. Overall I can warmly recommend Audi Richmond. More

Jerry and Anna are very professional and helpful. It’s a pleasure experience at Audi Richmond. It’s a pleasure experience at Audi Richmond. More

Had such a pleasant experience with my salesman, Carl! He ensured I was well-taken care of and took the time to explore all my options. He ensured I was well-taken care of and took the time to explore all my options. More

Sales staff is very responsive and my experience for the whole buying process from ordering to delivery is peace of mind. whole buying process from ordering to delivery is peace of mind. More

The sales team of Micheal Chung, and Tony Bishouty (General Sales Manager) were both exceptionally helpful and patient throughout the whole buying process. Also a special thanks to the specialized R8 (General Sales Manager) were both exceptionally helpful and patient throughout the whole buying process. Also a special thanks to the specialized R8 techs that walked me though the mechanical Q&A portion of my newly acquired 2008 R8. Thank you Gentlemen for all your help! More

Extremely poor customer service. Called me by wrong name several times. Didn’t clean inside of car. No appreciation gift … Sirius radio, mug anything. My dealer made me feel like I Called me by wrong name several times. Didn’t clean inside of car. No appreciation gift … Sirius radio, mug anything. My dealer made me feel like I was lucky he was selling me the car. I recommend you go to another dealership. More