Audi Richmond

What great customer service! There is a whole team that completely takes care of everything when purchasing a vehicle. They found us an amazing car. We love it and wouldn’t go an There is a whole team that completely takes care of everything when purchasing a vehicle. They found us an amazing car. We love it and wouldn’t go any where else. More

Leasing a new Audi Q3 at Richmond Audi was a seamless and enjoyable experience, thanks to the exceptional teamwork of George from sales and Anna from finance. George's warm professionalism and in-depth knowl enjoyable experience, thanks to the exceptional teamwork of George from sales and Anna from finance. George's warm professionalism and in-depth knowledge of the Audi lineup, especially the Q3, made the selection process a breeze. He patiently addressed all my queries and preferences, ensuring a personalized experience. Anna, in finance, demonstrated efficiency and expertise, navigating the financial aspects with clarity and precision. Together, George and Anna created a dynamic and customer-centric approach, making the entire process smooth and stress-free. I highly recommend Richmond Audi, as the collaborative efforts of George and Anna set a standard for excellence in both product knowledge and financial transactions, delivering an outstanding customer experience. More

Excellent service, quick and professional. It is my 2nd car with Audi Richmond, and both experiences were great. Good job It is my 2nd car with Audi Richmond, and both experiences were great. Good job More

Aaron, and everyone who we dealt with were fantastic. My wife and I drove down for the day (along with our 7 month old) to trade in our Q5 for a Q7. Their staff was friendly, helpful, and accommodating t My wife and I drove down for the day (along with our 7 month old) to trade in our Q5 for a Q7. Their staff was friendly, helpful, and accommodating to our situation. Their trade in value was extremely fair, and worked with us to put together a deal that was fair and reasonable based on the current markets. I would %100000 recommend them to anyone looking to buy a new or used vehicle. Now I just need to save up to buy an SQ7 in the future! More

You guys need to give a round of applause for Jerry Guo, best sales friend ever, super nice and patient, explains everything well done, helps fulfill all your requests, please give man a raise, so thankful best sales friend ever, super nice and patient, explains everything well done, helps fulfill all your requests, please give man a raise, so thankful for his help in getting my new rs5. Best sales person. Helps me track my order when he’s off work, super nice. More

Very friendly and helpful in expediting the process and accommodating my schedule. Service was excellent. Would definitely recommend. accommodating my schedule. Service was excellent. Would definitely recommend. More

Salesman was excellent. All went smoothly he was available to answer all questions. Double check car not pdi well. Right front tire was down 20!!! It has been filled and is All went smoothly he was available to answer all questions. Double check car not pdi well. Right front tire was down 20!!! It has been filled and is fine so it wasn't checked. A little fristrating but again Michael has been awesome More

Alex is the best! He was super patient and nice! Answered all my questions and provided me with detailed information about car and also suggestions. I found my dream c He was super patient and nice! Answered all my questions and provided me with detailed information about car and also suggestions. I found my dream car with his help. Thanks again Alex! More

I chose to go to Audi Richmond because they have a wide range of cars that fit my criteria, including one that had all my desired specs. The sales process was swift and convenient by George Lu, who has range of cars that fit my criteria, including one that had all my desired specs. The sales process was swift and convenient by George Lu, who has a very pleasant attitude. The numbers Audi Richmond presented for the car as well as my trade-in were reasonable and in line with what I was looking for, so the deal was quickly done. The only negative I could point out is some extensive waiting in the showroom before paper work or approvals are processed. The upbeat music helped a little. And, of course, the up-selling of extra cover is always an unwelcome nuisance, but simply part of the game. At the end of the day I ended up with a formidable used Audi Q3 in perfect condition. Overall I can warmly recommend Audi Richmond. More

Jerry and Anna are very professional and helpful. It’s a pleasure experience at Audi Richmond. It’s a pleasure experience at Audi Richmond. More