Applewood Nissan Richmond

I had a horrible experience dealing with Pawan and Abbas. They wasted hours of my time for a $200 discount on a $25k vehicle. I DO NOT RECOMMEND this dealership. They wasted hours of my time for a $200 discount on a $25k vehicle. I DO NOT RECOMMEND this dealership. More

I bought a new car in only a few hours! The Sales (Sam) and other staffs (Christine) are very friendly and honest. This is my first time driving a Nissan. My new car 2020 Nissan Kicks SR is The Sales (Sam) and other staffs (Christine) are very friendly and honest. This is my first time driving a Nissan. My new car 2020 Nissan Kicks SR is great with lots of safety features. I love it!! Thank you Applewood Nissan!! More

Horrible Experience Terrible.... Typical car salesmen at this location. I had issues with my car and the glitches it has with it. They took my car for 5 hours claiming Terrible.... Typical car salesmen at this location. I had issues with my car and the glitches it has with it. They took my car for 5 hours claiming the issues have been fixed. When i came back, they literally tried to bs their way through it and basically told me they didnt do anything. Jason asked if i am happy with the car which I clearly said no so he brings out the GM Leon and repeatedly said they will make sure I will leave happy. So after making me wait another 2 hours going back and forth claiming they are going to make a great deal, they basically tell me I have to put down $1000 and another $50/month on a newer vehicle. What a waste of a day and my time... Typical car salesmen... do not go to this location... Highly do not recommend this location. More

I had an excellent experience with Apple wood Nissan . Sam and Eric was very friendly and showed exceptional customer service . Actually I came to Honda showroom to check for the cars and on my way back I Sam and Eric was very friendly and showed exceptional customer service . Actually I came to Honda showroom to check for the cars and on my way back I just stop by Nissan to do window shopping but Sam and Eric offer me a good deal to purchase a car on the same day which I was very impressed and happy to go with . And thanks for getting repaired my little dent on car later day . Thanks again Sam for picking me from Landsdowne station to showroom for my car pickup today . I should definitely recommend all my friends to shop here . More

Went for the trade up event I never agreed to buy anything and they never told me they'll do a credit check. I got an alert on my phone the next day saying my credit score had dr I never agreed to buy anything and they never told me they'll do a credit check. I got an alert on my phone the next day saying my credit score had dropped from excellent to very good. My score dropped over 100 points. I've always had excellent experiences with their service centre which I've been going to for over 16 years. Wish I could say the same about the dealership. More

Great customer Service by Chris I stopped by the AutoMall to look at a few different cars, my last stop by Nissan. I was greeted by Chris Allen, he was so nice to deal with. No pres I stopped by the AutoMall to look at a few different cars, my last stop by Nissan. I was greeted by Chris Allen, he was so nice to deal with. No pressure at all, knew the car in and out. within an hour or so I was leaving with a brand new Rogue. So happy I ran into Chris and Applewood Nissan. They are the best I've dealt with. Thanks guys!!! More

excellent service with a smile I would give Applewood Nissan Richmond a mark of excellent due to the expertise and attitude of the entire team. Maria immediately recognized the symp I would give Applewood Nissan Richmond a mark of excellent due to the expertise and attitude of the entire team. Maria immediately recognized the symptoms I was describing and involved her Supervisor. The problem I was having was the result of a faulty transmission. This was confirmed when the Supervisor recovered the corresponding code. When Maria explained the problem to me the new transmission had already been ordered and my warrantee had been extended. With in days the transmission had been installed. The Service Manager Bryan McKay took the time to explain the work that had been performed and personally sped up the delivery of my 2014 Pathfinder. Fortunately all work was covered by warrantee. Almost as important to me was the treatment I received from all team members. Everyone from the Parking Valets to the Service Advisors to the Service Managers were wonderful. I would recommend Applwood Nissan Richmond to anyone wanting work performed right the first time, who want to be treated as a valued customer and with respect. More

False Advertising My wife went here on her own, they falsely advertised a vehicle then tried to sell her an older one that had been in an accident for more money.... W My wife went here on her own, they falsely advertised a vehicle then tried to sell her an older one that had been in an accident for more money.... Woman are not stupid, but they certainly treat them like that! More

Extremely poor sales service Been there few days ago. Expected to have a look of the new 2017 Qashqai after received the ad, to see if it‘s worth to trade in my old Nissan. Howe Been there few days ago. Expected to have a look of the new 2017 Qashqai after received the ad, to see if it‘s worth to trade in my old Nissan. However, there is no such car in the show room. Wanted to ask a sales person for more info, but no one cares about you at all. So finally left and gave them an excuse for being too busy on something else. Few days later, I returned. Hope to have some luck to see or even test drive the new 2017 Qashqai. This time even worst. The one and only one sales person, who showed me the 2 new vehicles in the lot (with all doors locked), never return after promised to grab the keys from office and let me have a clear look of the interior and all features. I was left in the lot, waited under the hot sunshine for more than 20 minutes, without any sign that he will return. What the xxxx is going on for providing this kind of bad services to customer? Though I quite like the new Qashqai, I won‘t give business to this dealer in Richmind Auto Mall location, and rather go to visit others, either in Vancouver, Burnaby or Surrey. More