As a health care provider during Covid-19, taking time off, simply isn't a regular occurrence by any means.
I became aware of a Recall on my Maxima, I had purchased last year. I was not informed of this ABS problem, that initially was discovered by Nissan in November 2019, should be noted it is now June 2020. I found this out myself on Nissan.ca, which I recommend people doing themselves on their own vehicle.
I called Ajax Nissan to book an appointment for this recall on Friday. I was assured by the representative that the parts needed to fix this recall were IN Stock.
I arrived at my appointment on Monday morning as scheduled, after traveling 25km, granted the morning off of work by my superior. All to wind up at the desk with the clerk, like a deer in headlights; mystified of my 8:30 appointment with the parts that are OUT of Stock.
Floored by their ignorance but holding my composure, I asked them to ensure my brakes were working correctly as in the previous Agreement prior to my arrival that morning. They agreed to assess my brakes along with a car wash post inspection.
After the blatant fumble on Nissan Ajax's behalf, The employee then tried to up sell me on a $475 brake service. Composed and dumbfounded, politely declined as I will undeniably be taking my car to be serviced elsewhere.
Finally, I get to my car that has an unfixed ABS system recall, and find that the car is not even washed. I head back to the same employee that said I would be getting the car wash, and he informs me that there is no one at the dealership in to wash the car...
Why offer it in the first place when they knew there was no one to provide this service??? Especially when you already missed the mark on everything else.
In The End, if you take the chance with these guys, triple check with them before wasting your time.