Ajax Nissan

I asked these guys to do a simple service on my car. After a few hours I get a text from Jonathon, suggesting that I do $1,364.00 in work that they deemed to be critical with a red sticker. I talked to After a few hours I get a text from Jonathon, suggesting that I do $1,364.00 in work that they deemed to be critical with a red sticker. I talked to the guy and told him that this is absolute nonsense, it's upselling that not required and it's very misleading. I was told that if they didn't tell you what was available, then they wouldn't be doing their job right, with a condescending attitude. I own one Nissan and two infiniti's. I told the guy, it's the last car you'll see of mine. If an elderly person got this email, they would be very concerned and probably approve this unnecessary work, makes me wonder, is that where they get their money? More

Unpleasant experience from Ajax Nissan I took a pre-owned 2020 Toyota Corolla from Ajax Nissan by mid of May 2022. While purchasing the vehicle we had paid an extra $699 for a guaranteed vehicle ch pre-owned 2020 Toyota Corolla from Ajax Nissan by mid of May 2022. While purchasing the vehicle we had paid an extra $699 for a guaranteed vehicle check-up (Ajax Nissan CPO Six Months). After a month of purchase, we realized that the spare key they had provided for us was not working. We tried contacting and visiting them multiple times for an appointment to identify the problem. On 13th June 2022, I went to the showroom the finding out about the issue and they said I need to book an appointment to analyze the issue. So I provided the details and the "Customer Service Executive" booked an appointment for me on 16th June 2022. I went back to the showroom on 16th June, and they replied that their technician is not available to look over the issue and they booked another day (27th June 2022) for the appointment. I went back again on 27th and the "Customer Service Executive" said that they can't look into this issue, because the vehicle is a "Toyota" make. I had already informed on my first visit that, my car is a Toyota car and they should have at least informed me that, they won't be able to look into this issue because of a different brand. Later I went to a Toyota showroom to find out the issue and within 10 minutes, they informed me that the spare key that Ajax Nissan had provided doesn't belong to my car. I went back to Ajax Nissan on 7th July and I met the "Sales Manager" in person to inform this and asked for help to get my original spare key. He agreed that they will find a solution within a week and will contact me. I tried contacting them to date through multiple ways like phone calls, messages, and emails, but until today I haven't received any response from Ajax Nissan. This clearly shows how Ajax Nissan treats their customers after the sales. As a customer, this is the worst experience that I had experienced from a vehicle dealer. More

The dealership was nice and clean. Dan was very helpful and explain to me everything. It was a nice experience buying my 1st car here. Dan was very helpful and explain to me everything. It was a nice experience buying my 1st car here. More

It was a great experience. I am happy that I chose to purchase my car from this dealership. I am happy that I chose to purchase my car from this dealership. More

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

Great in helping me get the truck i wanted Always kept in touch when I was still deciding in touch when I was still deciding More

Great experience with the salesman and their team. I was treated great and everyone was very friendly and greeted my wife and I with a smile everytime we came in. Great dealership!!! I was treated great and everyone was very friendly and greeted my wife and I with a smile everytime we came in. Great dealership!!! More

Quick and easy purchase. Nicole and Shannon were very nice to deal with. No pressure at all Nicole and Shannon were very nice to deal with. No pressure at all More

Great experience purchasing from Ajax Nissan. Daniel was cooperative and supportive with me as a 1st time buyer. Daniel was cooperative and supportive with me as a 1st time buyer. More