Ajax Nissan

very bad expriance with them seems like they don't any management to check what they are doing, all the review they have is bad it mean the GM is bad can not control their team, seems like they don't any management to check what they are doing, all the review they have is bad it mean the GM is bad can not control their team, he was the sirvice manager and become GM. the owner shoud see all these bad review and should chenge his position. More

Understanding Customer Needs This is the second vehicle purchased from this dealership and most certainly wont be the last. Michael understands what I was looking for and was abl This is the second vehicle purchased from this dealership and most certainly wont be the last. Michael understands what I was looking for and was able to find the vehicle most suitable for me. More

Bought a Nissan Altima manager Jeoff Car was delivered after a month as they did not get the title deed and in turn offered me 8 oil changes as compensation. refused to give it in writing Car was delivered after a month as they did not get the title deed and in turn offered me 8 oil changes as compensation. refused to give it in writing and was informed that its on the system. Went for oil change and there is no record of it. Manager Jeoff who I dealt with has left , secretary has left new manager Mike did not want to listen to what I had to say all he wanted was do I have the compensation of 8 oil changes in writing. Paid for the oil change and walked away . Poor customer service. Will never recommend this dealership. More

Lied about warranty They lied about the term of the warranty. It was supposed to 5 yrs and turns out it was only valid for a year... Non of this was discussed when I was They lied about the term of the warranty. It was supposed to 5 yrs and turns out it was only valid for a year... Non of this was discussed when I was purchasing the car More

Never deal with this dealership again I was dealing with a silver spoon jock named Syd. On the dealer site they he quoted a happy customer: "I already knew what I was looking for but I I was dealing with a silver spoon jock named Syd. On the dealer site they he quoted a happy customer: "I already knew what I was looking for but I was impressed by Syd's ability to improvise and get me in my first choice car on budget. There wasn't really a lot of discussion about the cars since I had already done my research before I came in but I was super impressed by his ability to listen and get me in the car of my choice. Very professional, a good listener. I came in thinking I was getting a Versa Note and I came away with the Rogue, my preferred car, thanks to Syd providing an affordable option. Very pleased with the outcome. Susan J." I can assure your that this is the funniest pile of crap I have ever read because from my experience it's the contrary. I feel sorry for her to fall for Syd's selling strategy. When I was in there to get a pricing, he talked down to me then applied mundane, rude, and condescending attitude combined with high pressure selling strategies in trying close the sale. I guess the logic behind this is that I would buy the car by proving to him that I have money to proceed with the sale. Anyone with half a brain can see the game and as customer you shouldn't have to walk into a sales office and try to prove anything other than get the best price for the car you want. Syd, acted like he was doing me a favor and when I didn't fall for his gig he acted very condescending. My experience dealing with him will be my last as I'd rather pay a little more and deal with a sales manager who's not full of himself and can treat potential customers with respect. By the way, also notice the low chairs in his office. It's an old and overused psychological selling strategy to have a potential buyer sitting lower than his fat silver spoon rear end. More