Ajax Hyundai

Regular Service The service was provided in a timely fashion and the appointment coordinator was clear and concise, they even sent a confirmation email and a reminder The service was provided in a timely fashion and the appointment coordinator was clear and concise, they even sent a confirmation email and a reminder just prior to the service. When I got there they said approx 1 hour. Service was completed in just under an hour with a complementary car wash. More

New keys & programming Excellent service of vehicle & high customer service. Appreciated them picking me up at home versus taking cab to pick up my car. Have dealt with th Excellent service of vehicle & high customer service. Appreciated them picking me up at home versus taking cab to pick up my car. Have dealt with this dealership for years. More

Regular Service and snow tires My experience for this service visit was very good. The service was provided in a timely fashion and the appointment coordinator was clear and respect My experience for this service visit was very good. The service was provided in a timely fashion and the appointment coordinator was clear and respectful. The bill was reasonable and I appreciated the free car wash. The car is running well since the visit with no concerns noted. More

Amazing customer service They are very quick and efficient and they have a wonderful staff :) they had my car ready for me an hour before I needed it and they even gave it a q They are very quick and efficient and they have a wonderful staff :) they had my car ready for me an hour before I needed it and they even gave it a quick wash :) More

Repairs The Service dept. rep. advised me that oneof the problems that I was concerned about was a normal situation. Also advised me that there was a recall t The Service dept. rep. advised me that oneof the problems that I was concerned about was a normal situation. Also advised me that there was a recall that was needed and he ordered the part. More

Snow tires Squeezed me between blizzards, much appreciated! Fair prices, free car wash, clean waiting area, great car ride home and back from Ron. Brian has a g Squeezed me between blizzards, much appreciated! Fair prices, free car wash, clean waiting area, great car ride home and back from Ron. Brian has a good running mate. Good hire! Bill payment department needs help. The last time I was in I was referred to log into air miles to register Hyundai for use. First and only vendor who needed this. Went home I tried, was rejected by air miles so a $1,000 bill did not qualify in October. Yesterday, another $1,000 bill for tires, no air miles, AND I had to specifically ask for the Uni-royal rebate chit. No problem wit Air Miles, I ditched the card after considering their attitude to me, the customer on rebates and ease of card use. Today's TOR star insight editorial specifically said corporations that succeed put the customers needs and interests first, ahead of their own.....help keep us stay in business and deliver as advertised. Last, a service advisor should understand a customer's needs and expectations. How long do I intend to keep my car? In what condition do we want to keep it in? New? Pristine? Just safe to drive? Whats my best trade time for asset management, cash flow management? This is what we expect it will cost/year versus a replacement newer car.... with .... updated features More

Great Experience Drop off and Pick up at the service desk was great. The person behind the desk was very friendly and quick with everything I needed. Drop off and Pick up at the service desk was great. The person behind the desk was very friendly and quick with everything I needed. More

Winterizer service Agent was friendly and communicated clearly. Job was finished in reasonable time. I appreciate the extra time spent washing the car. Should have asked Agent was friendly and communicated clearly. Job was finished in reasonable time. I appreciate the extra time spent washing the car. Should have asked my permission before installing license plate dealer name frames. More

First Checkup Staff are very friendly. My service took a reasonable amount of time. I love the fact that my car was washed a great perk. Thank you Staff are very friendly. My service took a reasonable amount of time. I love the fact that my car was washed a great perk. Thank you More

Ajax HyundaI #1 Exceptional, personable customer service from the parking lot to the door. I have never found myself alone when I visit this establishment. Someone i Exceptional, personable customer service from the parking lot to the door. I have never found myself alone when I visit this establishment. Someone is always present to greet you and even have a friendly chat. The staff are personable and knowledgeable. More