Airport Mazda of Toronto

Excellent Sales Experience at Airport Mazda I had a very smooth and exciting experience buying my new car from Airport Mazda. The staff is extremely courteous and professional and try their best I had a very smooth and exciting experience buying my new car from Airport Mazda. The staff is extremely courteous and professional and try their best to you comfortable and are detail oriented. I would highly recommend visiting this dealership, especially Amirali, he helped me a lot and was very efficient. More

Purchased a new 2018 Mazda CX-5 I purchased a new 2018 Mazda CX-5 from this dealership. I am extremely pleased with the level of service I received. During my first visit Amir let m I purchased a new 2018 Mazda CX-5 from this dealership. I am extremely pleased with the level of service I received. During my first visit Amir let me take the vehicle for a test drive and explained some of the features. When I went to pick up the vehicle, the sales manager Dilan went out of his way and spent more than an hour explaining all the features of this SUV, he even took the time set-up the Bluetooth connection to my phone. Dilan was very knowledgeable and was able to answer all my questions with confidence. Dilan made sure I knew all the features of the vehicle and ensured I was confident enough to drive away in my brand new SUV. I would recommend this dealership to anyone. I was extremely pleased with my experience. More

Satisfied with some reservations Just purchased a new car from this dealership. Pleased with the car and found the sales person Samir to be so helpful and very thorough in explaining Just purchased a new car from this dealership. Pleased with the car and found the sales person Samir to be so helpful and very thorough in explaining about the car and its features. He spent an extended period of time to ensure we felt cofident driving away. The balloons and congratulations were unexpected and appreciated. Well done!! Our one negative involved the purchase of the added rust protection which was expensive, and not properly explained. The warrantly for the protection guarentees the car against rust for the length of time we own the car. .It has to be inspected by a Mazda dealership every 2 years for the time we own the car. What they failed to mention is that, without any reminder, we are expected to remember to bring the vehicle in every 2 years for their inspection and if we don't remember to do this within a month of the purchase date then the warrantly is cancelled. So if in 3 years rust develops and we did not have it in for inspection there is no lifetime warranty as was offered when this extra purchase was made and installed on the vehicle. Buyer beware. More

Service assustance A very special thank you to the service department at Airport Mazda. On November 2nd, I was driving from Tweed (north of Belleville) to Toronto. When A very special thank you to the service department at Airport Mazda. On November 2nd, I was driving from Tweed (north of Belleville) to Toronto. When I came off the highway, I heard a sound coming from the right rear of the car. I contacted Mike, the service manager at Bay Mazda where I always take my car to be serviced. He suggested that I try to get into a dealer to see what the problem was as I was concerned about the safety of the car driving back to Tweed . I gave Mike my location and he suggested I try Airport Mazda which I immediately did. The service agent told me to bring the car in so they could have a look. They discovered the problem, fixed it and I was on my way........wonderful service and so helpful. They even gave me the number for the part so,I could take it back to Bay Mazda to get it installed...they did not have the part in stock. I was very pleased with the professional service I received on a Saturday afternoon with no appointment. Thank you, service department at Airport Mazda! More

Samir at Mazda I cannot emphasize how incredibly pleased and satisfied I was with the level of professionalism and knowledge that I was met with when I visited this I cannot emphasize how incredibly pleased and satisfied I was with the level of professionalism and knowledge that I was met with when I visited this dealership at airport road. Samir was not only pleasant and cordial, he was extremely accommodating and patient with my inquiries and expectations. Needless to say, I bought my dream car from them and can highly recommend this salesman and dealership without reservation. Thank you, Samir, for going above and beyond!! I'm truly thrilled with the excellent service I received during my visits to see my car and as well afterwards when I had following questions... This was a 10* experience!! And I couldn't be happier! I will most certainly be purchasing from them in future again! Desi More

Excellent service It was time to upgrade from our Mazda 3, which we have enjoyed. We have found the service at Airport Mazda to be very good. Our sales rep was Samir It was time to upgrade from our Mazda 3, which we have enjoyed. We have found the service at Airport Mazda to be very good. Our sales rep was Samir Kamal. He is new on the job, knowledgeable and eager to please. We have purchased a CX5 and are very happy with it. More

Average Picked up my car with the deal being it came with a full tank of gas, only had 1/2 tank when picked it up. Driving home I put the driver side window d Picked up my car with the deal being it came with a full tank of gas, only had 1/2 tank when picked it up. Driving home I put the driver side window down and it immediately fell off the track. When I contacted them, they promptly told me that I should take it to my own mechanic. So the very first day of ownership I already have a repair bill of $350 for the window regulator part plus 2 hour labour @$100/hr. plus taxes so I’m looking at close to a $700 repair bill on the first day. Other than this, I like the car. More

Great Experience with Mazda 3 I brought 2017 Mazda 3 GS from Dilan, he is really helpful and very knowledgeable. I am enjoying driving brandnew car. Thanks again for your support! I brought 2017 Mazda 3 GS from Dilan, he is really helpful and very knowledgeable. I am enjoying driving brandnew car. Thanks again for your support! More

Poor Service Do NOT visit this place if you want a top notch service. I was really dissatisfied. I have been a loyal customer of Mazda and especially to airport Ma Do NOT visit this place if you want a top notch service. I was really dissatisfied. I have been a loyal customer of Mazda and especially to airport Mazda but they do not care. I went for an oil change and reported a couple of issues which were unique and easily reproducible. The service manager did not even care to go to the care to see the issue. That would have helped them to identify the issue and rectify it easily. After 4 hours of service, the issue was still present. They said we tried to find the issue but there weren't any. the second I got the car. I showed them the issue and the service manager said, you have to come again tomorrow to get that fixed. He was not even to ready to check it and we argued for 2 hours. Third party mechanic got that fixed in 48 seconds. More

13 Years of Excellent Service Our Mazda 6 is thirteen years old and we have received nothing other than excellent service all this time. At no time did we we feel that their servic Our Mazda 6 is thirteen years old and we have received nothing other than excellent service all this time. At no time did we we feel that their service recommendations were more than what was needed. While we found all their service advisors to be good, Tony Palandra, who has been there since we purchased the car is our favourite. More