Airdrie Chrysler Dodge Jeep Ram
Airdrie, AB
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We had a somewhat unique purchase experience: 1. We We had a somewhat unique purchase experience: 1. We factory-ordered a 2014 Cherokee. During the time between order and delivery, the sales person l We had a somewhat unique purchase experience: 1. We factory-ordered a 2014 Cherokee. During the time between order and delivery, the sales person left the dealership and turned the file over to Jim. 2. The factory-ordered unit failed pre-delivery and had to have the transmission replaced. This delayed delivery by two weeks. Jim handled the entire transaction with aplomb. He was very much in tune with our needs and was very accommodating. The pre-delivery failure and subsequent transmission replacement had totally blown my confidence, despite having 15 years of trouble-free ownership with my “bullet proof” 2000 Jeep TJ. Eric was very good in handling this, saying they would be willing to look at another unit or accept things if we walked away from the deal. When I wanted to drive a similar vehicle for comparison, they quickly PDI’d it and turned it over to me, no question asked. I have two quibbles with the purchase: 1. Once the vehicle has been built and shipped left the factory, delivery date to the dealer seems to be very vague and inexact. It’s hard to plan things around something like this. 2. I was rattled by the transmission failure and it should have been obvious we would need a discussion about what it would take to get me “over the top” and take the unit. I was surprised I had to press the point. Nonetheless, considering two major wrinkles we had, my overall experience was very good. This reinforced my decision to go with Airdrie Dodge Jeep over other dealers. More
I was keep informed the whole way through my repair. The service was great. I felt like all my needs were exceeded. I was even shuttled to and from work. I would totally recommend dealing with this deal service was great. I felt like all my needs were exceeded. I was even shuttled to and from work. I would totally recommend dealing with this dealership and Chris. More
Service advisor was very friendly. The price for the service work was very expensive. Went in for recommended service. Oil change, Service front rear and transfer case. Felt that the over all cost was p service work was very expensive. Went in for recommended service. Oil change, Service front rear and transfer case. Felt that the over all cost was pricey. More
Spoke to Darryl over the phone prior to visiting the dealership. He was very straight forward and honest in answering my questions. This approach left me with no hesitation to investigate further. When dealership. He was very straight forward and honest in answering my questions. This approach left me with no hesitation to investigate further. When I arrived I was taken on a test drive by Jeffre. He was very knowledgeable, friendly and down to earth. The entire experience was transparent and enjoyable. No pressure. I bought a great car and would recommend Airdrie Chrysler to anyone! More
The service I received from Keith was excellent. Very helpful in all areas and had an answer for every question I asked. Very professional and saw me through my whole experience with buying my new vehicl helpful in all areas and had an answer for every question I asked. Very professional and saw me through my whole experience with buying my new vehicle, 10 out 10 stars. More
We have purchased multiple vehicles from Keith and he has always been very friendly and helpful, the fact that he goes out of his way to stop and pick up my vehicles for service, always makes sure they are d always been very friendly and helpful, the fact that he goes out of his way to stop and pick up my vehicles for service, always makes sure they are done right, and drops them off at the end of the day, makes it very easy for us to get all our service work done in Airdrie. I would highly recommend Airdrie Chrysler. More
Thank you Keith for everything. You went above and beyond to find me the truck I wanted. Nothing but great things to say!!! I will recommend all my friends and family to do business with you. to find me the truck I wanted. Nothing but great things to say!!! I will recommend all my friends and family to do business with you. More
i have bought fore cars since 2007 I have always had a great experience the sales team is great to deal with I would buy from you guys again. great experience the sales team is great to deal with I would buy from you guys again. More
Great services! Very knowledgeable. Great price. Strong recommendation. If I purchase cars and services in future, I will go to this dealership and work with Ryan again. recommendation. If I purchase cars and services in future, I will go to this dealership and work with Ryan again. More
Bought a new 2014 1500 and had an awesome salesman by the name of TG Pawlak. Was very friendly and easy to talk too. Told me to call him whenever I had a question and always got back to me as soon as possibl name of TG Pawlak. Was very friendly and easy to talk too. Told me to call him whenever I had a question and always got back to me as soon as possible. Truck turned out awesome! More