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Airdrie Chrysler Dodge Jeep Ram

Airdrie, AB

4.2
2,068 Reviews

139 East Lake Cres NE

Airdrie, AB

T4A 2H7

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Showing 2,068 reviews

July 08, 2018

Another Great experience. Top notch customer service from start to finish. Thank you Jim it was a pleasure dealing with you again, Ryan thank you for your work on getting us th More

by miketomey01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Prizeman, Adam Pridge, Ryan Murdoch-Phelps
June 26, 2018

Doge RAM 4.7 V8 We recently bought a good working used Doge RAM 4.7 V8 Truck to start with a new business here in Airdrie. Ryan Ully and his team was very friendly/a More

by KST-Team
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ully
June 25, 2018

Great experience I Had no intention of buying a new vehicle. I was bringing my vehicle into the service deptartment for an ongoing issue when I met Jim. He was great More

by Happygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, Jim Prizeman
June 22, 2018

new wheels! great group of people that work here, will help you find something in your budget with extras in it you didnt even know you could get! thanks a bunch More

by yuill43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Miles, Jim Prizeman, Adam Pridge, John Voong
June 16, 2018

great It was a pleasure buying my new jeep Cherokee. Keith was very professional I will recommend him to friends and clients of mine And I will go back to b More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Martyniuk
June 13, 2018

Again Airdrie Dode attempts to get out of warranty work We brought our car in for warranty work and to address flaking off paint that's to be covered under our undercoat warranty and paint protection warran More

by DixieDynamite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
An un named employee called us after booking to try to have us trade in., Melissa Mitchelmore
Jun 13, 2018 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit. I would like to respond to your concerns. 1. Your paint concern is not covered because the paint "flaking" is caused by damage to the vehicle from an outside source i.e. rocks, gravel or simply running over something and scraping the bottom of the vehicle. Warranty covers defects in workmanship from the factory or a defective part. Neither of these is the case with your paint. 2. We did not repair your damage last time. You had it at a body shop in town. As per your conversation with our advisor Vanessa your "minor damage" was $5.000.00 and the damage was caused by you driving over a median. Your words not mine.  3. We did all of the work on the vehicle when it came in. We performed an oil change, we found no fault with the blower motor concern and the noise in the front end. You drove with our technician and confirmed the problems were not present today. We looked at the paint concern. 4. Finally Melissa was not your advisor Vanessa was your advisor. The next time you go on social media to bad mouth a company or an employee make sure you have you facts straight and tell the truth. You have obviously done this thing in the past hoping to get something for free. That will not be the case here. If we made a mistake we admit it. That is not the case here. We addressed all of your concerns and have done nothing wrong. We would like to continue to service your vehicle but if you are not happy or continue to bash us on social media with falsehoods maybe you should go elsewhere for your service needs. If you have any further questions or concerns please contact me. Steve Foreman - Service Manager.

June 11, 2018

Always excellent service!! This is my second vehicle purchase with Jim and Airdrie Dodge and again I am incredibly happy with my new to me car, as well as the service from all t More

by ml2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Miles, Jim Prizeman, Adam Pridge, Jason Hill
June 08, 2018

Enjoying My New Rebel!! Overall I had a great experience under a self imposed time constraint. Denise took the time to determine my wants and needs and select the most appro More

by Wes Raabis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, Jim Prizeman, Ryan Murdoch-Phelps, Denise Ouellette
June 05, 2018

Great customer service Excellent service from this dealership the sales and finance staff are great. Made the whole experience awesome. I didn’t feel rushed to make a decisi More

by Eharriott64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, TG Pawlak
June 04, 2018

Pleasure dealing with Jim and the rest of the staff Great experience dealing with Jim and the rest of the staff at airdrie Chrysler. They were prompt and very accommodating. This is my 2nd truck from th More

by Newtruck2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, Jim Prizeman, John Voong
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