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Airdrie Chrysler Dodge Jeep Ram

Airdrie, AB

4.1
2,069 Reviews

139 East Lake Cres NE

Airdrie, AB

T4A 2H7

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Showing 2,069 reviews

August 04, 2018

Trust factor is shaken Had my truck in for regular service and when I picked it up some change on my dash had been taken. Only a couple dollars but the trust of: Are they More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darcy Anhorn, Vanessa Osmond, Amanda Couturier, Melissa Mitchelmore
Aug 13, 2018 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you Hank for bringing this to our attention. I understand you have spoken to Management about this. We just want you to know we are looking into this internally as we take this very seriously.

July 31, 2018

found what we need quick, with no hassles We had a complete loss on the van that we purchased from Airdrie Chrysler Dodge Jeep Ram 2 years ago and Keith was able to get as in to a new van with More

by bwil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, Keith Martyniuk, John Voong
July 31, 2018

Quick oil change Service advisor was very nice, tech was handsome and efficient, plentiful selection of donuts in the show room, technicians should get more donuts. Th More

by Best tech ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandii Braun, Vanessa Osmond, Melissa Mitchelmore, Michael Fleming
Jul 31, 2018 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for taking the time out to leave a review. Yes... we do have a nice crew of Service Advisors, thank you for the kind words. Don't worry too much about the Tech's they get more than their fill of donuts. Thanks again for the review.

July 30, 2018

Dodge Ram EcoDiesel John vas an exceptional sales person. He did his best to articulate what my needs and wants were and had them met in a very fast time. He was dollar More

by FrankF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Voong, John Voong
July 30, 2018

No preasure and got us what we wanted The whole team worked hard to get us exactly what we wanted. Even when we were ready to settle Jim found us a no compromises vehicle, that was good fo More

by CVLZD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, Jim Prizeman, Amanda Couturier, Ryan Murdoch-Phelps, John Voong
July 28, 2018

Great car great deal great service Had a great experience overall. Very friendly service from everyone. Experienced staff that know their product knowledge and Jim was great to not make More

by Shadow123dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Prizeman
July 24, 2018

Oil change and Out Of Province inspection. Oil change service was reasonable and front staff was friendly and professional. Out of province was a big disappointment; would NOT recommend! Some o More

by JCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa Mitchelmore
Jul 24, 2018 -

Airdrie Chrysler Dodge Jeep Ram responded

Thank you for your review. I would like to explain the out of province inspection procedure to you. Every facility in Alberta that has been granted a license to perform out of province inspections is given an inspection form that must be filled out. This form consists of 11 sections with 119 different things to check. Your vehicle failed for the following reasons: - front shocks weak due to leaking - wiper blades do not clear window properly - all exterior lights are not working, specifically both puddle lamps and center stop mount. - two damaged wheel studs - all four rotors are pitted - rear pinion seal is leaking - exhaust clamp is rusted and no longer makes contact All of the above items are on the inspection form that all inspection facilities must fill out and it clearly states that if any of these items fail the vehicle can not pass. Just to cover all the bases I will be contacting our representative at the Government Alberta to make sure we have done everything right and they will also contact the facility that passed your vehicle to make sure it was all done according to their standards. Once I have heard back from them I will let you know their findings. That being said they will probably contact you directly. Once again thank you for your review. We are always striving to get better and we can't do that without feed back from our customers. Stephen Forman, Service Manager

July 20, 2018

Great service got everything I needed quickly and efficently Staff was friendly and got me in the car I wanted. TG Pawlak was very helpful and was available all the time to answer my questions More

by jacquie didsbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luq Mirza, Sean Miles, TG Pawlak, Adam Pridge
July 20, 2018

Five Star Dealership Yesterday I purchased a new 2019 Dodge Ram Bighorn. The salesman Jim was very knowledgeable and a pleasure to deal with. The finance guy, Adam, was More

by Betty & Woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Prizeman, Adam Pridge, Vanessa Osmond
July 11, 2018

Great experience I got exactly what I was looking for and the sales person was very accommodating, knowledgeable and easy to work with. I would recommend this dealersh More

by redram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Martyniuk, John Voong
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