Agincourt Mazda

very professional sales people that understand there product and know how to talk with customers. It was easy to purchase a vehicle when Vivian Fan had an answer to all sales people that understand there product and know how to talk with customers. It was easy to purchase a vehicle when Vivian Fan had an answer to all my questions. I have went to other dealerships where the sales people knew nothing of the product in which I left scratching my head. More

vehicle change to a newwr model They are bery sensitive to my concerns and made everyrhing clear throughout the while process. I would very well recommend rhis dealership to all my f They are bery sensitive to my concerns and made everyrhing clear throughout the while process. I would very well recommend rhis dealership to all my friends and relatives. Their customer service is unlarallelled and very personal, just like a family. More

Purchase I was provided great customer service by Brad who made the purchase very simple and smooth. The staff are very friendly. Brad answered all my question I was provided great customer service by Brad who made the purchase very simple and smooth. The staff are very friendly. Brad answered all my questions and concerns. He is very knowledgeable. More

Efficient and friendly services provided. Staff at Agincourt Mazda are very friendly and Moe Salama provided all the info I wanted. I'm happy with the experience overall for my second purchas Staff at Agincourt Mazda are very friendly and Moe Salama provided all the info I wanted. I'm happy with the experience overall for my second purchase at this dealer. More

The staff here are amazing!!! The experience from start to finish was painless. BRAD dropped everything for us and answered all of our questions. Heeral made the financing seamless The experience from start to finish was painless. BRAD dropped everything for us and answered all of our questions. Heeral made the financing seamless...we drove away the next day. I will def ne returning for my purchase soon. So far we made purchases two vehicles in 2 months. My sister and I are also in the market for a car and will not go anywhere else. The Browns More

Agincourt Mazda Delivers again! We've been with Agincourt Mazda for close to 10 years now. They have key employees from Service (Raji) to Sales who continue to make our experience a We've been with Agincourt Mazda for close to 10 years now. They have key employees from Service (Raji) to Sales who continue to make our experience a great experience! Just less than a month ago, we bought another Mazda in this same dealership. Jimmy was prompt in addressing our questions and concerns which eventually led us to making our decision. Thank you Jimmy! More

Overall a good experience. Brad followed up my email request and arranged a visit to the dealership.He was very professional with negotiating a sale on a 2017 Mazda 3. There was Brad followed up my email request and arranged a visit to the dealership.He was very professional with negotiating a sale on a 2017 Mazda 3. There was no pressure. Followup with several questions I had was prompt. Pre-certfied warranty offered gave me peace of mind that I was purchasing a reliable, safe car. More

Very crooked people don’t ever go there Worst purchase ever,don’t ever go there,feel so disappointed,I never goonne suggest this dealership to anyone ,they all are so crooked and tricky Worst purchase ever,don’t ever go there,feel so disappointed,I never goonne suggest this dealership to anyone ,they all are so crooked and tricky More

Don’t waste your time, find another Mazda dealership Worst dealership I ever dealt with. A few underlying issues when I purchased a new car: 1) if you look at your Bill of Sale there will be an Etchi Worst dealership I ever dealt with. A few underlying issues when I purchased a new car: 1) if you look at your Bill of Sale there will be an Etching Fee for $600. They will lie to you and tell you this is required but when you look further into it, it’s just an insurance that is not necessary. It’s useless. I tried to cancel it but the Finance Manager said I couldn’t. Went directly straight to the Company that sells the Insurance and they said I can cancel within 30 days of purchase. Took another 3 months to get my money back. A few months later I tried to follow up on it and was advised that they don’t owe me money because of a down payment I never paid. I have the receipt for the down payment. After arguing and showing them proof for everything, they finally gave me my money. 2) I bought the 3D cover protection. This is supposed to be installed before leaving the lot to prevent any scratches. 1 month later, still not installed. Tried to refund my purchase but all they can do is give me Dilawri points. 3) Oil change. I called the phone number in their website to schedule an appointment. Left my car overnight, dropped off my keys. Came back the next day, and it still wasn’t done. They said it wasn’t in the system. I had the persons information and confirmation that my oil change was scheduled that day. Tried to blame it on me by calling the “toll free number” instead of “direct phone number.” Both are advertised in their website, I’m supposed to distinguish between the two? 4) Time for 2nd oil change. Was advised by the Service Advisor that they no longer do just oil changes for $70 based on the model of my car. It has to come into a package for $100 where they do a full service. Called 401 Dixie Mazda (also a Dilawri group) and was advised that they still do $70 oil change. What is going on with this dealership? No one is holding accountability for their screw ups and in house miscommunication. When the first oil change issue occurred, every person I was passed on to blamed the other department. The Sales Person who sold me the car was all friendly when I drove off the lot but once I started encountering problems, he didn’t even acknowledge anything. Passed everything on to each other. Ridiculous. More

Very good experience and would definitely recommend Mo. This is my second Mazda purchase. After the first time (2005) I vowed not to come back because of the poor experience I had at another dealership. This is my second Mazda purchase. After the first time (2005) I vowed not to come back because of the poor experience I had at another dealership. We decided to take a leap of faith and with Mo's guidance purchased a 2016 CX5. This experience was totally different and we are very pleased with our purchase thus far. Mo was honest and made sure to answer all our questions/concerns. We weren't pressured and feel like we made a well informed decision. Thanks Mo More