Agincourt Hyundai

Rating: 1/5 CAUTION: Deposit taken, deal never completed, refund refused — and they admitted it all. I paid a $1,000 deposit to Agincourt Hyundai on July 21, 2025 toward a Hyundai Tucson. A del completed, refund refused — and they admitted it all. I paid a $1,000 deposit to Agincourt Hyundai on July 21, 2025 toward a Hyundai Tucson. A delivery date was set, but the deal never closed, no vehicle was delivered, and I never took possession. Nearly a year later, my deposit has still not been returned. What makes this worse is that the dealership has admitted every key failure: — They publicly stated on Google Reviews that "the agreement was not honored" — their own words confirming the deal fell through. — The Bill of Sale was not provided at signing. I only received it a week later after requesting it by email. This meant I had no way to review deposit terms when it actually mattered. — After months of follow-ups, they offered a $500 store credit — proof they know they owe me something — but refused a cash refund. — They could not produce a single document proving the deposit was non-refundable. No policy was ever disclosed. — A representative asked me to remove my original review, promising a resolution. I did. Nothing happened. My follow-ups every other day went unanswered for months. — They admitted financing required additional documents beyond the delivery date, meaning the deal was never fully finalized on their end either. If you are considering purchasing from Agincourt Hyundai, please protect yourself: ✗ Do not leave a deposit before receiving and reading the Bill of Sale ✗ Get all deposit refund terms confirmed in writing before signing anything ✗ Do not remove any reviews based on verbal or written promises of resolution This is not a dispute about opinions — the dealership has acknowledged these failures in writing and publicly. I am simply still waiting for my $1,000 back. More

Agincourt Hyundai service department is very prompt at answering the phone. I was suck in the snow outside yesterday and my key fob stopped working. I called and luckily I was answered by Farhad. He knew answering the phone. I was suck in the snow outside yesterday and my key fob stopped working. I called and luckily I was answered by Farhad. He knew I was frustrated at the situation and he walked me thru the steps to being able to start the car with the key fob. He was very polite and considerate and made sure the car started while he was on the phone. Great customer service. More

The service provided from the service department and specially from Farhad is amazing. They took me in on a busy day and within an hour he had my blue link issue fixed and I was able to reuse my remote specially from Farhad is amazing. They took me in on a busy day and within an hour he had my blue link issue fixed and I was able to reuse my remote starter. Every other dealership I tried wanted diagnosis fees up front and when I went to Agincourt Hyundai they asked me to see Farhad and let me tell you he fixed my issue. Amazing service once again defiantly coming to this dealership. More

I had an amazing experience buying my car at Agincourt Hyundai! From the moment I walked in, Nick (GM) and Chris (GSM) treated me like family. Their honesty, professionalism, and genuine care made the ent Hyundai! From the moment I walked in, Nick (GM) and Chris (GSM) treated me like family. Their honesty, professionalism, and genuine care made the entire process smooth and stress-free. They took the time to understand what I needed and went above and beyond to make sure I was completely satisfied with my purchase. I’m extremely happy with my new car and the outstanding service I received. If you’re looking for a dealership that truly puts customers first, I highly recommend Agincourt Hyundai! More

The service department at Agincourt Hyundai is amazing my advisor Toi was very polite and helpful he explained to me the service needed on my car was not pushy at all. After the service he explained the full advisor Toi was very polite and helpful he explained to me the service needed on my car was not pushy at all. After the service he explained the full bill to me and offered me a coffee just before I was leaving. Amazing service. More

The service given by Jimmy and Farhad is always on point. They took me in to fix a issue with my seat cover and it was fixed in no time with out any issues the process was simple and fast amazing service def They took me in to fix a issue with my seat cover and it was fixed in no time with out any issues the process was simple and fast amazing service definitely recommend this dealership. More

Amazing service always given by the service team. From taking you in without a appointment or making sure the car is serviced correctly Jimmy and his service team is always ready to help without any From taking you in without a appointment or making sure the car is serviced correctly Jimmy and his service team is always ready to help without any hassle. Wait times are sometimes a little long but the quality of work done is worth the wait. More

Amazing service given by Farhad. My check engine light came on and I went to the dealership and he helped me I needed to get back to Pickering to pick up my kids and he took the car My check engine light came on and I went to the dealership and he helped me I needed to get back to Pickering to pick up my kids and he took the car in ASAP and took care of the issue I was having. Thanks to him i was able to reach on time and pick up my kids. Really good dealership very kind and knowledgeable. More

Assistant manager Farhad has been my advisor for 3 years and lets just say he is the best at what he does. He helps me my services and went above and beyond when trying to help me get my tire covered. He en and lets just say he is the best at what he does. He helps me my services and went above and beyond when trying to help me get my tire covered. He ended up getting my tire covered and I cant be more happy I used 3rd party aftermarket warranty which i do not recommend always get from dealership to make your live easy I bought my car from a used car dealership and they sold me a 3rd party warranty it was a Hassel but he got it done. Amazing amazing service. Highly recommend this dealership and Farhad More

The service at the dealership is amazing. Edwin is very helpful and makes sure our car is service properly every time. I recommend this delearship to anyone who wants work done correctly and Edwin is very helpful and makes sure our car is service properly every time. I recommend this delearship to anyone who wants work done correctly and in a timely manor. More