Addison on Eglinton Chevrolet Buick GMC

Great experience throughout from booking to quick service and checking out Very friendly and knowledgeable service advisors. and checking out Very friendly and knowledgeable service advisors. More

Went above and beyond to ensure we understood everything about our new car and took great attention and care in all our dealings. Top service, very friendly about our new car and took great attention and care in all our dealings. Top service, very friendly More

Short story: I waited 8 months and a half for my car, after putting a 1000 dollars deposit and after I bought another car, dealership refuse to give the deposit back. I feel duped. Specially because I ca after putting a 1000 dollars deposit and after I bought another car, dealership refuse to give the deposit back. I feel duped. Specially because I called 1 week before buying the other car and they said they did not know when they will have my car. On the day I called asking for my deposit, they said the car was ready and being shipped Long over detailed story: I went to buy my first car in Canada July 2021, and looking online I saw that by far the most affordable option was the Chevrolet spark LS manual, it is 10389 dollars. I said on the phone very clearly that I wanted to buy the LS manual since I am from Brazil and have driven manual cars for 9 years. They said that while they did not have the manual version, they could order to be built,so I went to the dealership and put a 1000 dollars deposit, I was informed that because of Covid cars are taking longer to be built, and they could not put in writing a specific date, but usually less than 3 months, but never on their knowledge more than 6 months. I waited patiently 8 months, on March 29th 2022 I even said that after waiting a long time I would be open to get other versions that were more expensive, if that would help me to have it. They gave me the usual answer, that they did not know when I would have a car. On april 4th 2022 I said I bought another car after waiting 8 months and a half with no idea when I would have my car, they said that just before I called they received the news that my car was being shipped and because of that they would have to keep the deposit, they even complained that I order a manual car that is harder to sell and now I am not honouring our contract. I said it was a xxxx of a coincidence that just before I called the car that they did not have any news to give me for 8 months and a half is finally built and being shipped. I feel disrespected, I feel duped and I feel they abused my good will and I do not recommend anyone to trust anything about this dealership. More

Excellent service, convenient location for me wait time for service minimal, clean waiting area for service, friendly counter person for service minimal, clean waiting area for service, friendly counter person More

Was helped right away and respected and helped with all my needs and this all went smoothly my needs and this all went smoothly More

Service was quick and I was informed as soon as it was done. Good service. done. Good service. More

I am very happy with the service of Addison Chevrolet Buick Gmc. My Sales Associate Sandra Marcinko was excellent to deal with. She is very respectful, professional and efficient. The dealership buildi Buick Gmc. My Sales Associate Sandra Marcinko was excellent to deal with. She is very respectful, professional and efficient. The dealership building is very clean and well organized and has friendly staff. More

As always, I am completely satisfied with the service on my vehicle. If there were a higher rating than 5 I would give that to the excellent customer service. There isn’t a rating high enough for Susan Shie my vehicle. If there were a higher rating than 5 I would give that to the excellent customer service. There isn’t a rating high enough for Susan Shier. I’d like to give a big thank you to Norman for getting me where I’m going safely and being such great company. More

Fantastic service as usual. Sean, my service advisor is amazing. He took care of the issues on my 19 Silverado with efficiency and great care. He was quick to diagnose the ca Sean, my service advisor is amazing. He took care of the issues on my 19 Silverado with efficiency and great care. He was quick to diagnose the cause of the problems and remedy them quickly. It was a pleasure to deal with him. I've been servicing my vehicles at Addison for 25 years and purchased vehicles from there and the Erin Mills franchise as well. I'd highly recommend them for either service or sales if you are interested in buying a GM vehicle. James Scaglione, the GM of Erin Mills Addison, is an amazing person to work with as well. Well done Addison! More

My home dealership since 2007, love it ! Thanks to everyone at the dealership for their kindness and professionalism. Thanks to everyone at the dealership for their kindness and professionalism. More