Acura Sherway

Leased a 2017 MDX Got the car we wanted. In the time we needed it in. The dealership has a friendly sitting area, and coffee stop. People who definitely made our car bu Got the car we wanted. In the time we needed it in. The dealership has a friendly sitting area, and coffee stop. People who definitely made our car buying experience better was Ali Q the financing manager, Mohammed the assistant and the the service manager Brendon Gomes were just amazing. Ali was able to guide us through our financing, making sure everything was taken care of. Mohammed made sure we were comfortable to pick up the car. The service manager Brendon was really helpful to make sure the entire car delivery was as smooth as possible. More

Amazing service I have a new mdx 2017. We got our tire punctured from daily driving. I brought the car to Brendon Gomes he went above and beyond to make sure the car I have a new mdx 2017. We got our tire punctured from daily driving. I brought the car to Brendon Gomes he went above and beyond to make sure the car gets fixed up and that we aren’t in any inconvenience. He’s extremely professional, talks to you as a friend. Overall amazing quality will defiantly be back to meet with Brendon to service my car. More

Dennis Nguyen was a pleasure to deal with!! I just leased a 2017 MDX. Dennis Nguyen was the Sales Person that help me with the process. Dennis's Customer Service..... Product Knowledge... L I just leased a 2017 MDX. Dennis Nguyen was the Sales Person that help me with the process. Dennis's Customer Service..... Product Knowledge... Leasing Knowledge ... along with his Positive Attitude, made this a great over all experience. Honestly speaking, when I was shopping around for a MDX, I did visit other Acura dealers as well, but none of the other sales people were able to help the way Dennis was able to. It was refreshing to be able to work with a True Professional. Joe More

Amazing experience. I recently had the best experience in leasing my car from Acura Sherway on October 14th, 2017. Sal the Sales Leasing Executive was courteous, efficien I recently had the best experience in leasing my car from Acura Sherway on October 14th, 2017. Sal the Sales Leasing Executive was courteous, efficient. He arranged the finances and made it possible for me to lease the car. I also met Ali Q the manager who completed the financial arrangements. on the day to pick up the car I met Mohamed Burgal the delivery specialist who was patient in explaining the paper work and also the features of the car. Sal and the team made it a smooth and positive experience. Thank you Alma Preddie More

A positive experience! David Perry, and others I dealt with briefly, at Acura Sherway displayed patient, thorough and knowledgeable service. I felt that I was important and David Perry, and others I dealt with briefly, at Acura Sherway displayed patient, thorough and knowledgeable service. I felt that I was important and they very much cared that I was happy with my decision to lease a 2018 RDX. Although it took me several trips to the dealership to make my decision, I was always greeted warmly and no hint of impatience was ever shown. David Perry is a stellar salesman and knows his business and his customers' needs. More

A pleasant no-hassle experience. Our sales representative was Aldi Dhima. He was excellent and very knowledgeable. We purchased a 2014 MDX from him and this was easily the best car bu Our sales representative was Aldi Dhima. He was excellent and very knowledgeable. We purchased a 2014 MDX from him and this was easily the best car buying experience we've ever had. All our questions were answered and concerns addressed and they gave us a very good deal on our trade in as well. It'll be a few years before we need a new vehicle, but we'll most definitely be coming back when we do. Thank you Aldi and thank you Acura Sherway. More

Awesome buying experience David Perry is an excellent salesperson. Extremely helpful and patient throughout the sales person. After sales service has been excellent. He has be David Perry is an excellent salesperson. Extremely helpful and patient throughout the sales person. After sales service has been excellent. He has been very proactive through the process. More

Awesome, worry free experience! First off... A very big THANK YOU! to Sal Khan, Mohamed and Ali Q at Acura Sherway. This was my first experience in purchasing a luxury vehicle and i First off... A very big THANK YOU! to Sal Khan, Mohamed and Ali Q at Acura Sherway. This was my first experience in purchasing a luxury vehicle and i was take care of by the best. I walked in on a Monday evening after work, after having spoke to Sal Khan on the phone earlier in the day. I'd like to mention here that i was in the market for a 2018 Acura TLX and did all the necessary home work online. I had been to 2 other Acura dealerships earlier to get a quote, and though i was treated courteously and professionally, i left those dealerships not confident at all that i was getting the best deal and didn't feel a personal connection at all with the sales rep. So based on my previous experience, i was unsure whether things would go much better at Acura Sherway, but boy was i wrong. I went straight to Sal Khan's office and sat down with him. Zero wait time. Soon i realized that this wasn't just some ACURA employee i was dealing with, but actually their top sales guy in entire CANADA!!! Yes Sal Khan is the best as they come and has been ACURA'S top sales man year over year in the entire country and showed me his awards. To top that off he is one of ACURA'S top brand ambassadors and so travels widely to represent the brand. Sal heard about my previous experiences in other dealerships and was quick to address all my concerns. He worked with me for the next 2 hours to find the best car trim, setup and a deal that fit exactly with my max budget. He went back and forth with his GM and gave me exactly what i wanted. I had no intention of signing any paperwork or closing a deal that day, but Sal Khan changed everything. He made sure i got everything i wanted and treated me like family. Also wanted to give special thanks to Sal's assistant MOHAMED. He took me on a test drive and was thoroughly familiar with all the systems and functions of the car. He took the time to patiently explain as much as he could and made himself available by phone and email at any time to answer my questions. He enthusiasm and love for the Acura brand is unbridled and it shone through in the quality of his service. He definitely made my experience at Acura Sherway a memorable one. Ali Q the finance manager is a must see. He's a real cool, calm and relaxed in his demeanor and knows his role inside out. Working to close the deal with him was a totally worry free process. He worked with me to get me exactly what i need and i was totally impressed by how much he cared about my budget and limitations and helped me to structure a plan accordingly. From my initial visit to the day i picked up my vehicle, Sal Khan and his assistant Mohamed personally made sure that i got everything i needed and was well taken care of. It was Phenomenal working with you! Thanks once again to the SALES MASTER SAL KHAN & his apprentice Mohamed and Ali Q. If you visit Acura Sherway then this is the dream team to meet! I will be sure to recommend friends and family in future after my wonderful experience. Cheers More

dealership service bay are con artists we took our acura to this dealership for two factory recalls. they booked us in. when we showed up they only had one of the two parts. so they wast we took our acura to this dealership for two factory recalls. they booked us in. when we showed up they only had one of the two parts. so they wasted our time coming back. the second time back. when they were fixing the factoy recall airbags they wrecked the wiring on the right aide headlight. it was working when i dropped it off. I didnt look untill i got home but a light was off. i took it to my mechanic and they said they wrecked the wiring. when i called the dealership they said its not there problem. and basicly told me off. dont ever let these idiots work on your car. I had to learn the hard way. More

Extremely rude and condesending sales Manager Met the sales person on friday and settled on a deal for a demo model Acura ILX .He asked me to pay the deposit which i did ..Today on monday i receiv Met the sales person on friday and settled on a deal for a demo model Acura ILX .He asked me to pay the deposit which i did ..Today on monday i receive a call that he could not honour the deal because he had got a higher offer on the car .I came in the evening to meet the sales manager who was extremly rude to me ,yelling and embarased me saying ,how can i get 40 % off on a demo model ,which was not the case .He kept trowing numbers that made no sense .This is extremely outrages how could a car dealership sales manager treat customers in such a condesending manner ..He made me wait over an hour to pay me back my deposit..Besides i being a customer for over a decade and i guess he is just a new person .I am extremely shocked at this treatment More