Acura Pickering

I recently bought a 2011 Acura TL from Acura East, and have to say I had a satisfying experience dealing with the sales staff at this dealership. I saw the vehicle on the Auto Trader web site, then con have to say I had a satisfying experience dealing with the sales staff at this dealership. I saw the vehicle on the Auto Trader web site, then contacted them for further info. A salesman named Jim replied, and I negotiated for the vehicle over e-mail with him during the week. As with any big purchase I had a lot of questions, and over several e-mails he answered them all fully and completely. With that done, I drove down to Ajax from Ottawa for the day to test drive it and seal the deal. The staff members were very friendly, easy to deal with, and didn't use pushy sales tactics or hard sells. They were receptive to my [reasonable] asking value for my trade, with very little haggling, and threw some bonuses in on the sale (brand new all-season tires, custom TL floor mats and trunk tray, and a discount on the extended warranty). As for after-sale service, obviously I can't say much about their service department because I live 500km away and get the vehicle serviced at my local dealership. But on the day of the sale I took my new car and left in a hurry, forgetting the owners manuals. Jim was great about this, and sent them to me via Purolator courier right away (they arrived at my home 3 days after the sale). A month later, he e-mailed me to follow up and see if I was happy with my vehicle. At this point I can say I have no regrets about purchasing from Acura East. Be sure to pay them a visit if you're shopping for an Acura in the GTA! More