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Abbotsford Volkswagen

Abbotsford, BC

4.0
1,485 Reviews

30150 Automall Drive

Abbotsford, BC

V2T 5M1

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Showing 1,485 reviews

January 26, 2016

Be Careful Who You Deal With in Service. I had my 2000 VW Jetta broken into, and I took it to the Abbotsford VW Dealer and first people I dealt with were great, but the person who I dealt wit More

by dude18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Feb 03, 2016 -

Abbotsford Volkswagen responded

Thanks for taking the time to review our dealership. We are sorry you feel that you were not treated properly when you came in for your ICBC door lock claim. We don't like to hear that because of your age, you feel you were treated differently. Please call Ken Shane, our service manager, as he would like to talk to you about your experience. In terms of the engine issues you are experiencing with your 2000 Jetta, unfortunately we could not look into these other non-related issues as ICBC determines the claim and will not pay for work outside of your claim. Should you have other issues with your car, we would be more than happy to quote you on the repairs, but these would not be covered by the ICBC door lock claim.

Jul 13, 2016 -

Abbotsford Volkswagen responded

Although the problem with your ICBC claim has been handled and the lock is fixed, we do understand that working with an ICBC claim can present some extra challenges and time. We value your trust in our service dept and will work harder to expedite ICBC claims in the future. If you need anything else for your 2000 Jetta, please call Ken Shane (Service Manager) at 604-853-1181

January 20, 2016

Customer Service to be PROUD OF! My wife and I do not have the best credit. Allan was very helpful in taking us from the first step till the delivery of our new car. We were not expec More

by Richard604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Stefani Baron, Allan Boruck
January 20, 2016

AWESOME SERVICE GOOD GREETING.I WENT THERE TO GET USED CAR,BUT I CAME OUT WITH BRAND NEW CAR,FINANCING MY NEW WAS CAR WAS EASY,THANKS TO JASON BILINSKI.EVERYONE WAS C More

by lovey83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Stefani Baron, Nick Iozzo
January 17, 2016

2012 VW Came in looking for a used car. Our saleswomen Miranda was very helpful, honest, knowledge, and did not put pressure on for a sale. The manager came i More

by Crapper11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Stefani Baron
January 16, 2016

Awesome! The staff here are all very helpful and friendly! I would recommend this dealership , as it is first rate! Their teamwork is what makes the experience More

by Angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Allan Boruck
January 16, 2016

Amazing service as soon as you walk in the door someone was there to great you. They where quick to make you feel comfortable all the way down to getting you refreshm More

by Clinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefani Baron, Tawrin Denoni
January 13, 2016

Second Time Around We recently bought a car from Abby VW and was extremely happy with the service we received that we had to do back a second time around. I was in need More

by Sanghera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, August Braun
January 12, 2016

Poor salesmanship Had an unsolicited email about my car on Craigslist from Tawrin Denoni offering to sell me a new car and use my more valuable car as a $3,000 trade in More

by 945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 03, 2016 -

Abbotsford Volkswagen responded

Thank you for taking the time to send in your review about an email you received from our dealership. We always value comments and opinions, and learn from them. If you would like to discuss your email with me directly, I can be reached at rreaveley@abbotsfordvw.com. Rob Reaveley, GM.

January 12, 2016

escellent service ihad an amazing experience with the sales person that i appraoched. He as very friendly and professional with an indepth amount of knowledge about the More

by rockramp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Iozzo
January 11, 2016

Best experience This was the first car i bought from Abbotsford VW. Great sales team, Love the service, Excellent skills. Miranda is very intelligent, calm, knows he More

by Deep123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buller, August Braun
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