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Abbotsford Volkswagen
Abbotsford, BC
1,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 07, 2017
above and beyond Jesse at Abbotsford VW went above and beyond to insure that I got the best bang for my buck and that it was affordable to my budget!! Jesse at Abbotsford VW went above and beyond to insure that I got the best bang for my buck and that it was affordable to my budget!! More
by Kathi123
Employees Worked With
Rob , August Braun, Jesse Galdamez
July 07, 2017
Abysmal customer relations and over charge at $900/hr. This dealer charges/wanted to charge my 18 yo daughter, 30 bucks to pull up a radio code for my daughters 1998 passat. We have the radio and vehicle This dealer charges/wanted to charge my 18 yo daughter, 30 bucks to pull up a radio code for my daughters 1998 passat. We have the radio and vehicle serial numbers in hand. This task takes 2 minutes (as was done at a competitor in Vancouver for FREE). So that's $900/hr. The service manager ken shane say's their hourly is $135/hr, so it really is worth $4.50 by his own math. He argued ridiculous scenario's with me on the phone to justify his charges. He also said it was a 45 minute job to pull up a code. Well then, that sounds like you should charge $101.25. So which is it Ken, 135/hr. or 900/hr.?? Your rip off tactics are below the lowest bar ever set to date. Good luck living in your reality!! ..and as a matter of fact, the VW radio manual clearly states that "Please detach the "Radiocard" and keep it in a safe place, under no circumstances in the vehicle! If the radio card with the code number is lost,please contact a Volkswagen dealership. They will be able to help you free of charge."... and on another page... " If the radio card with the code number should be lost, please contact a Volkswagen dealer. There you will get all assistance without any expense." So who's the fraud here; Volkswagen or ??? More
by Aljernon
Employees Worked With
Ken Shane
July 06, 2017
Incredible customer experience From the time I called to when I eventually drove off with my new car - the entire staff at Abbotsford VW provided amazing customer service and experi From the time I called to when I eventually drove off with my new car - the entire staff at Abbotsford VW provided amazing customer service and experience. I would and have recommended them already to friends and family. Already made inquires for another vechicle in our house. Keep up the great work. More
by John Richardson
Employees Worked With
Kelly Buller, Jason Bilinski, August Braun, Joel Speckman
July 03, 2017
Great trade in experience This was my second time coming into the dealership to purchase a vehicle... this time for a jeep. Joshua took me on a test drive and was super helpful This was my second time coming into the dealership to purchase a vehicle... this time for a jeep. Joshua took me on a test drive and was super helpful in explaining how everything worked. Great customer service and went out of his way to ensure that I was happy! More
by Brianne
Employees Worked With
Josh Vanden Eykel
July 01, 2017
Getting it done Joel was easy to deal with, always made us feel like nothing is gonna be a problem and came through with his promises. I'd recommend him to anyone w Joel was easy to deal with, always made us feel like nothing is gonna be a problem and came through with his promises. I'd recommend him to anyone who wants to buy at Abbotsford Volkswagen... More
by Frank Heitzer
Employees Worked With
Jason Bilinski, Stefani Baron, Joel Speckman
July 01, 2017
Best experience! My 2001 Jetta 1.8T finally died on me Friday. I called up nick that night and said I needed a car asap and have no ride to get to him. He personally c My 2001 Jetta 1.8T finally died on me Friday. I called up nick that night and said I needed a car asap and have no ride to get to him. He personally came and got me from my home, showed me a couple options. Made sure I was was well taken care of. And now I am a proud owner of a 2017 Jetta 1.4 tsi Thank you nick! More
by Bleece
Employees Worked With
Kelly Buller, August Braun, Melissa Jakoby, Nick Iozzo
June 30, 2017
First dealership experience Josh was very helpful in helping me find the right vehicle for me and at the right price. He did not pressure me at all, which I really appreciated. Josh was very helpful in helping me find the right vehicle for me and at the right price. He did not pressure me at all, which I really appreciated. More
by Sandra Olayo
Employees Worked With
Josh Vanden Eykel
June 28, 2017
great new car Josh made the trade in process seamless. I love my new Jetta. Great gas mileage as promised. Would highly recommend Volkswagen Jetta. The dew wrinkle Josh made the trade in process seamless. I love my new Jetta. Great gas mileage as promised. Would highly recommend Volkswagen Jetta. The dew wrinkles we had after delivery have been smoothed out satisfactorarily. All in all not a bad experience. More
by Belle
Employees Worked With
August Braun, Josh Vanden Eykel, Melissa Jakoby
June 28, 2017
Quick and easy no complaints It was awsome I walked in because my car broke down they recommended the best car that suited all my needs and wants had the car within the day good s It was awsome I walked in because my car broke down they recommended the best car that suited all my needs and wants had the car within the day good service. More
by David5518
Employees Worked With
Stefani Baron, Peter Fokas
June 27, 2017
Awesome! Nick has been wonderful in the quest for acquiring my new ride. He has been very helpful in relaying information and extremely helpful with the TdI em Nick has been wonderful in the quest for acquiring my new ride. He has been very helpful in relaying information and extremely helpful with the TdI emissions recall. I would recommend him to anyone!! Cheers Nick! More
by Tyson Taruc
Employees Worked With
Nick Iozzo
