Abbotsford Volkswagen

Great service and great experience Iconic customer service and very friendly. They will listen and work on your demand so hard. Worth to come here. You will be not disappoint. Iconic customer service and very friendly. They will listen and work on your demand so hard. Worth to come here. You will be not disappoint. More

Dave was very helpful and explained a lot about the jetta. The team was very welcoming and tried to provide answers to any questions. My credit is not ideal and Bill worke and explained a lot about the jetta. The team was very welcoming and tried to provide answers to any questions. My credit is not ideal and Bill worked hard to get me into the car I wanted. Overall they were very friendly. More

Awesome Very knowledgeable, friendly and professional! I was pleased that all of my questions were answered in detail. I also liked the relaxed environment. T Very knowledgeable, friendly and professional! I was pleased that all of my questions were answered in detail. I also liked the relaxed environment. Thanks a lot! More

I'm still in awe I have everything positive to say about my sales woman Melissa Jakoby she worked her but off to get me the deal I wanted. Mel is also no nonsense and I have everything positive to say about my sales woman Melissa Jakoby she worked her but off to get me the deal I wanted. Mel is also no nonsense and will give you the straight goods. I also like getting my car washed for free. I enjoyed dealing with everyone at Abbotsford Volkswagen. The finance officer Stefani Baron went above and beyond explaining things to me as we went through the process. Everyone was so down to earth and I really felt like they understood my concerns. Thanks again Melissa for making my new car purchase a great one. More

Awesome! We were looking for a new vehicle. Had our eye on both the Tiguan and Jetta. Josh went way above the call of duty to make sure that we were looked a We were looking for a new vehicle. Had our eye on both the Tiguan and Jetta. Josh went way above the call of duty to make sure that we were looked after. We did a few rounds of test driving just to make sure that we were comfortable with what we wanted. We would recommend Josh to everyone who is looking for a VW! We are proud to be part of the VW family with our brand new Jetta TDi!! More

Wonderful, friendly service Went in to trade in our Civic. The staff was very helpful and friendly. Would highly recommend going to this dealership. Albert was great with our son Went in to trade in our Civic. The staff was very helpful and friendly. Would highly recommend going to this dealership. Albert was great with our son who is full of questions! More

Friendly After a car accident, I came into purchase a new/used Volkswagen, having had a wonderful experience owning my previous car a VW Golf. Jerome paid clo After a car accident, I came into purchase a new/used Volkswagen, having had a wonderful experience owning my previous car a VW Golf. Jerome paid close attention to my budget and what I was looking for in a car. I was allowed me to test drive several different-- Jetta, Golf. Even allowing me to have them overnight as I was carless at the time. I decided on a Jetta TSI and had issues with the first car. I was provided with a service vehicle, while they tried to figure it all out. During this time, I did begin to question my choice of buying a VW and dealing with Abbotsford VW as I began to worry they were typical "car salesman". It was very concerning, but Approx. 1.5 weeks, I was able to trade it for a different Jetta TSI. And how I was treated really helped solidify that they are not stereotpyical, car salesman. It has a been a fantastic car. I really enjoy driving it and am very happy with the quality. Throughout my experience with Abbotsford VW I met several employees (some having met previously at Valley Autohouse when I bought my Golf) -- Jason, Rob, Chris, Ken, Rob, Augest... They were all warm and welcoming. In the end, I am glad I chose to buy a Volkswagen through Abbotsford VW. More

Unbelievable Let me preface this review by saying I am probably the worst customer ever. I have unrealistic expectations for service, am impatient, and am never sa Let me preface this review by saying I am probably the worst customer ever. I have unrealistic expectations for service, am impatient, and am never satisfied. I brought my Jetta TDI in for first service on Wednesday and decided to meet with Mel in sales to waste time test driving cars. Mel is a blast. She's fun, experienced, classy, and very knowledgeable. Decided to trade in my 6 month old car to take advantage of 0.9 percent financing. It was a complicated few days (with more than a couple visits to the dealership) but I always felt appreciated and important. Kelly Buller and Rob Reaveley went above and beyond to make sure my experience was memorable, even though they were probably losing money on the sale. It was not only the best car buying experience, but maybe the best shopping experience ever. These guys know customer service, and it shows. I cannot wait to buy another car at Abbotsford Volkswagen. More

Great custumer service Went with wife and kids to purchase an used car. Very friendly staff even before you enter the main door. Josh did a great job at showing my vehicle Went with wife and kids to purchase an used car. Very friendly staff even before you enter the main door. Josh did a great job at showing my vehicle options, very helpful when test drive couple of cars. My wife and son were please with the service so did I. Every one from sales to finance did an excellent job. More

Fast, Friendly service with a smile I came into Abbotsford Volkswagen needing to purchase a new car the same day. I was greeted by the receptionist and she paged a service person right a I came into Abbotsford Volkswagen needing to purchase a new car the same day. I was greeted by the receptionist and she paged a service person right away. Dave was really friendly and took care of all of our needs. He went over all the packages that came with the different vehicle models and did not pressure us at all. We had excellent customer service our entire time and left with our brand new Jetta. Thank-you Dave for helping us transition back to BC with a new car! More