Abbotsford Volkswagen

Not disappointed !! Having been the owner of a Volkswagon for 12 years, purchased at this dealership, I knew the level of service that is provided and I wasn't disappoint Having been the owner of a Volkswagon for 12 years, purchased at this dealership, I knew the level of service that is provided and I wasn't disappointed. The three people we dealt with, Melissa, Bill and Kelly we very professional and knowledgeable with the product and made sure we had a good understanding of the process from start to finish. We came out of the dealership knowing that it was a fair deal for both parties without the usual doubt that sometimes lingers after such a transaction. More

Awesome, easy quick Easy. All done in a few hours. Got me exactly what I wanted. Very friendly and helpful. I would recommend this dealership to everyone. They were exc Easy. All done in a few hours. Got me exactly what I wanted. Very friendly and helpful. I would recommend this dealership to everyone. They were excellent. More

Awesome day at VW Great experience purchasing a car at Abbotsford Volkswagen. Very helpful staff worked hard to find us the exact car we wanted and a payment we could a Great experience purchasing a car at Abbotsford Volkswagen. Very helpful staff worked hard to find us the exact car we wanted and a payment we could afford. We couldn't be happier. Jerome was very helpful in helping us select the best car for us and thanks to Chris for finding it. August made sense of our paperwork for us and off we went all in under 2 hours. More

Fabulous Service and Experience I went in knowing my circumstances were difficult. Jerome went above and beyond to assist me with less than perfect credit. I had been 'taken' by a pr I went in knowing my circumstances were difficult. Jerome went above and beyond to assist me with less than perfect credit. I had been 'taken' by a previous dealer and Jerome went out of his way to make sure I was able to get out of my bad situation and into a much better one. I am very grateful for his help. I will definitely send my friends to see Jerome when they are looking for a new car! Completely outstanding service... So many thanks to Jerome. And I love my new car!!! More

Above and Beyond... Again. This dealership blows my mind. I cant think of many places Id rather go. They could write the book on customer service. Always a great experience. My This dealership blows my mind. I cant think of many places Id rather go. They could write the book on customer service. Always a great experience. My Jetta required some unexpected service so I called and got an appointment and they fit me in sooner than expected. Mel from sales remembered me and was quick to get involved and go the extra mile to make sure I felt like a VIP. Its so refreshing to see a company deliver consistent and ongoing customer service. This place is truly exceptional. More

Sales We just purchased our first VW vehicle for our daughter, a diesel Jetta, and loved dealing with our saleswoman, Melissa!! She was very knowledgeable a We just purchased our first VW vehicle for our daughter, a diesel Jetta, and loved dealing with our saleswoman, Melissa!! She was very knowledgeable about both vehicles that we were comparing, happily answered any questions we had and allowed us to enjoy a good long test drive so we could really experience the vehicle as we were comparing it with the Mazda 3. There was no comparison between the dealerships or the vehicles. Simply put, our experience in purchasing this car was fantastic and have not had one like it at any other dealership! I called and spoke to her over the phone and within 24 hours, owned the car. The finance manager, Bill, was great to deal with as well. Driving it for a week now, we are so happy with it and our kids call it the sweet ride. As our daughter will be driving it too, I feel confident that we purchased a good safe car for her!! More

Sales and Services Hi there, We bought so far 3 brand new cars from here and the 4th one is on the way as we already paid the deposit. Me and my wife were just sto Hi there, We bought so far 3 brand new cars from here and the 4th one is on the way as we already paid the deposit. Me and my wife were just stopping by to look at a Tiguan to see how it runs. Not only that my wife really liked the car but we traded on the spot her old car for a new Tiguan. At that time I already had a Golf leased from a different dealer but here we found really professional services and extraordinary sales services. In the last 15 years I purchased cars from GM, Ford and Honda dealers but here I found the best and trustworthy sales person, Mrs. Melissa Jakoby. All my previous experiences were of those pushy sales persons who makes you feel “harassed” and never coming back there or answering unknown phone calls. Instead, she explained all advantages and disadvantages of the product, like she was the potential buyer instead of us, being totally “in our shoes”. That made us totally trusting her. In just few weeks I traded my Golf which I leased just 1 year ago with a brand new Golf, this time purchased. Again, Melissa was the main factor of the decision because she clearly explained me the disadvantages of a lease versus purchase. The third car was a Touareg and this was because my wife had a terrible accident with her Tiguan. The Tiguan was written off and of course we came back to Melissa for the best advice. To mention something really important and this was the main reasons to buy the Tiguan: Melissa showed us before buying it, a video from the internet made by a third party assessors / consultants, and the way that different cars from the same class were acting under destroying mechanical pressure. All were squashed with the exception of Tiguan. I NEVER THOUGHT THAT ACTUALLY MY WIFE WILL EXPERIENCE THAT IN JUST FEW MONTHS AFTER. The 4th car which I already paid the deposit will be a new Golf as I had to trade my previous Golf towards the new Touareg, because of the financial hardship at that time. I think that Melissa and her dealership deserves triple the stars are available on your site! I will not only recommend Melissa and her dealership but I will push all of my family and friends to get the best car there. Dan Ciocan Mission, BC PS: My parents really like the Volkswagen cars and because of our great experience with Melissa, they will trade soon their Honda with a Golf or something else. More

Fantastic Service! Everyone at this dealership was fantastic, they all made it seem very effortless to purchase my car. Mel made sure I got what I needed and then more! Everyone at this dealership was fantastic, they all made it seem very effortless to purchase my car. Mel made sure I got what I needed and then more! I would recommend anyone to go here. More

An offer out of the blue! We were very happy with our purchase of our 2012 Touareg, and have been happily driving it for the past year. Then, out of the blue, Josh contacted us We were very happy with our purchase of our 2012 Touareg, and have been happily driving it for the past year. Then, out of the blue, Josh contacted us with an offer that we couldn't refuse - they had a customer wanting a vehicle like ours, and needed to clear out the 2014's, and thus offered us a VERY reasonable upgrade option! Then they also offered to drive the vehicle to us (we live in Prince George!) and take ours back! So without even setting foot in the dealership, we were now the proud owners of a brand new vehicle, delivered (clean and full of fuel!) to our doorstep! Now THAT'S customer service!! More

Awesome experience Bought a Jetta TDI on my family recommendation. Abbotsford Volkswagen helped me with my search for this car on their used car lot. Dave D was great to Bought a Jetta TDI on my family recommendation. Abbotsford Volkswagen helped me with my search for this car on their used car lot. Dave D was great to explain all the details of the car and how Abbotsford V deals with their customers. More than satisfied with my experience at Abby Volkswagen.Would recommend them any day after my experience. I love my car and very happy with my choice.Watched saleman demonstrate the workmanship of a volkswagen and was impressed. More