Abbotsford Volkswagen

we got a car, great service & lunch! Me & my husband are acquaintances of the sales manager Jason, I dread buying vehicles but when I found myself at Volkswagen my dread and stress about Me & my husband are acquaintances of the sales manager Jason, I dread buying vehicles but when I found myself at Volkswagen my dread and stress about the experience quickly faded. Between him understanding what I liked and what I didn't , and Mel supporting him & us through the actual buying process we left happy and feeling positive about the entire experience . I've already recommended Mel & Jason to a few of our friends. What a great Saturday.:) More

I just wanted an oil change I owned a 2012 Jetta 2.5 which needed to be serviced when I came in. I just needed to get my oil changed, that's all. I had my wife with me and we wer I owned a 2012 Jetta 2.5 which needed to be serviced when I came in. I just needed to get my oil changed, that's all. I had my wife with me and we were just looking at all the new cars, new features ... just dreaming. Then we met Melissa (Mel) and she was so nice and pleasant. Kind of like your favourite relative, not a car salesperson. We all talked for awhile and I mentioned I really liked the GLI. Well, to make a long story short, I left in a new 2013 GLI and my wife left in a 2011 Toyota SR5 pickup. I can't say enough about Mel, Jason, and Augest. They were fantastic, patient, pleasant and accommodating, Since that time, I have needed some information from Augest which she provided to me immediately. Mel calls every so often to come in and visit her. I LOVE working with Mel, the Service Dept., Finance, and parts. You can't help but like everyone there. I feel like "Norm" on Cheers when I walk through the doors. I will never go anywhere else to purchase my cars. Good Customer Service and a quality product goes a long way. So, if you are coming in just to get your car serviced or an oil change, you may not be going home in the same vehicle. More

Traded up and left a happy customer I came into the dealership after receiving a call from Mellisa offering a great deal to trade up my 2011 to a brand new model. Mellisa took her time m I came into the dealership after receiving a call from Mellisa offering a great deal to trade up my 2011 to a brand new model. Mellisa took her time making sure I knew all my options and made sure that I was able to test drive or see all the date and options I was interested in. After returning from my test drive, I say down with Chris to work out the final numbers. In the end, we weren't able to make the exact desk I had come in for, but we were able to work out something fair for everyone, and I was able to leave that day with a brand new car. Everyone involved went out of their way to make the deal happen. More

Another vehicle purchase at Abbotsford Volkswagen! So far, Mel has assisted me in purchasing 4 vehicles for myself and my family. Mel makes the experience very positive and that's why we leep coming ba So far, Mel has assisted me in purchasing 4 vehicles for myself and my family. Mel makes the experience very positive and that's why we leep coming back. Whenever I go back for servicing, if Mel notices me, she will make it a point to come over and ask how are things going, whether there has been any problems with any of our vehicles and so on. She always seem to be glad to deal with you. Thanks again to Mel and all the staff at Abbotsford Volkswagen! More

Pleasant experience Sales person was very informative about product and we loved the special attention received by all at the dealership! Negotiations were fair and we fe Sales person was very informative about product and we loved the special attention received by all at the dealership! Negotiations were fair and we felt respected and valued. Enjoying our Jetta! More

Friendly, patient, and professional. Matt knew what we were looking for & he patiently came through. We are pleased with the friendly and helpful service. We appreciated the good experi Matt knew what we were looking for & he patiently came through. We are pleased with the friendly and helpful service. We appreciated the good experience. More

sales Representative Matt Byeman our sales Representative was great in all areas. he is very experienced person from technical point of view and explains well. We had grea Matt Byeman our sales Representative was great in all areas. he is very experienced person from technical point of view and explains well. We had great experience at this dealership. We recommend everyone to try them once and TDI Jetta. More

A pleasant experience We were looking at the Volkswagen Tiguan in the showroom when Melissa Jakoby approached us. She was very friendly, explaining about the vehicle and w We were looking at the Volkswagen Tiguan in the showroom when Melissa Jakoby approached us. She was very friendly, explaining about the vehicle and we were interested. She called Matt over and he too was very nice, and later brought Kelly on board. The whole buying of this Vehicle was pleasant, no pushing or pressure at all. We found the process happened so easily with friendly people and lots of information. In fact today I needed some help and Jerome was there for me. The staff all make you feel like your part of the family. Thank You to all of them and we left with a new vehicle. Harry & Ingrid Verhoeven, Abbotsford, B.C. More

Got my very first car here, love it. Experts and nice people, everyone is being extremely patience with me. I am an international student carrying a study visa for just one year, I didn't Experts and nice people, everyone is being extremely patience with me. I am an international student carrying a study visa for just one year, I didn't have enough cash to buy a car all at once, seems there was zero chance for me to go home with anything. Couple days later, product specialist Kevin McCormac called me and told me they made it happen. Kevin picked me up every time when I need a ride to the shop, they showed me several cars, not limited to only VW, finally they found me a very nice Jetta, I love it, I showed the pictures to my parents too. The whole buying experience was comforting and relaxing, these people know what they are doing and they are really good at what they are doing. I do believe that you can find something for you even though you are in a hard time and you need a car to make some changes, these people will make ti happen. More

Professional and Friendly Jerome, was the most friendly sales man I have ever met. He made everything clear to us, no matter if we asked many questions, or if we took our time Jerome, was the most friendly sales man I have ever met. He made everything clear to us, no matter if we asked many questions, or if we took our time to decide on anything. He made everything clear when we bought the car, he made sure we were good to go, he made sure we understood all the functions in the car. He took good care of us while we were at the dealership (which was probably at least 4 hours), he kept asking if we wanted water or coffee to drink. He even made sure weren't bored when we were waiting for the manager to get numbers!. He didn't pressure us to buying the car at all! He was great! I highly recommend him! More